Lobby sitting area

Reviews of Heathman Lodge

3.5 out of 5
Heathman Lodge
7801 NE Greenwood Dr, Vancouver, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1172 out of 1654 reviews" "
Rating 8 - Good. 297 out of 1654 reviews" "
Rating 6 - Okay. 98 out of 1654 reviews" "
Rating 4 - Poor. 58 out of 1654 reviews" "
Rating 2 - Terrible. 29 out of 1654 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

8/10 Good

harold

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and several car charge stations
Stayed 2 nights in Mar 2024
Response from Patrick Connolly on Apr 22, 2024
Hi Harold,Thanks for your kind comments and for staying with us at the Lodge. We look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Ali, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute Lodge in the middle of the city
Stayed 1 night in Apr 2024
Response from Patrick Connolly on Apr 22, 2024
Hi Ali,Thanks for your kind comments and for staying with us at the Lodge. We hope to see you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

6/10 Okay

Caitlin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel was fine however the walls are paper thin and there were ants in the shower.
Stayed 2 nights in Apr 2024
Response from Patrick Connolly on Apr 22, 2024
Hi Caitlin,Thanks for taking time to provide feedback. I'll be following up with Housekeeping and Maintenance on the challenges you mentioned. My apologies on these issues.Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica, Vancouver

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from Patrick Connolly on Apr 22, 2024
Hi Jessica,Thanks for choosing to stay with us and for your kind score. We strive to create a positive and memorable experience for everyone who walks through our doors. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heathman Lodge is my favorite hotel to stay at. The staff is always very friendly, the rooms are spacious, comfortable beds, great amenities, quiet. One thing I like is the hotel room doors don’t shut automatically so there’s no constant slamming doors.
Stayed 2 nights in Apr 2024
Response from Patrick Connolly on Apr 22, 2024
Hi Jessica,Thanks for staying with us and for your kind comments! Our staff really makes the difference and cares about everyone who walks through our doors. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

gregory, Grants Pass

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area close to shopping and dining areas.
Stayed 1 night in Apr 2024
Response from Patrick Connolly on Apr 22, 2024
Hi Gregory,Thanks for choosing to stay with us at the Lodge and for your kind remarks! We look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

8/10 Good

MARINETTE, VANCOUVER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the pool but the jacuzzi wasn’t bubbly enough! The sauna wasn’t working and not warm enough!
Stayed 4 nights in Apr 2024
Response from Patrick Connolly on Apr 19, 2024
Hi Marinette,Thanks for your feedback! We'll have the Maintenance team look at the pool and jacuzzi and address if needed. Thanks again and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, loved everything about it.
Stayed 2 nights in Apr 2024
Response from Patrick Connolly on Apr 19, 2024
Hi James,Thanks for your kind remarks and staying with us at the Lodge! Our staff really makes the difference and we really value and love them all! Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

8/10 Good

Sam, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasant happy with the extra charges .
Stayed 1 night in Apr 2024
Response from Emily, Front Desk Manager on Apr 17, 2024
Thank you so much for your feedback Sam! We hope we can have you back again soon!

10/10 Excellent

Trevor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go here every year for a bodybuilding event and they do so well with so many people!! And the food downstairs is amazing!!
Stayed 2 nights in Apr 2024
Response from Emily, Front Desk Manager on Apr 17, 2024
Thank you so much for your feedback Trevor! We are so glad we meet your standards and we are excited to have you all back next year!

4/10 Poor

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay every Sunday and the room this time was small and not as nice as it should be for our regular $130
Stayed 1 night in Apr 2024
Response from Emily, Front Desk on Apr 17, 2024
Thank you for your feedback Whitney. We are sorry that the room type got mixed up here at the hotel. I will reach out to Expedia and see what went wrong. Hope we can have you back on Sunday again to make it up to you!

10/10 Excellent

Larissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything.
Stayed 2 nights in Jan 2024
Response from Patrick Connolly on Apr 15, 2024
Hi Larissa!I'm glad you enjoyed your experience with us at the Lodge! We hope to see you again soon. Have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2024
Response from Patrick Connolly on Apr 15, 2024
Hi Kelly,I'm glad you enjoyed your time here and found us a great place to stay. Our people really make the difference! Thanks and have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Jamie, Longview

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Fun night away
Stayed 1 night in Apr 2024
Response from Patrick Connolly on Apr 15, 2024
Hi Jamie,Thanks for your kind words! I'm glad you had a fun night and hope you come see us again soon. Have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet & comfy beds!
Stayed 1 night in Apr 2024
Response from Patrick Connolly on Apr 15, 2024
Hi Nicole,I'm glad you had a positive experience with us and we hope to see you again soon. Thanks and have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

john, KLAMATH FALLS

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Patrick Connolly on Apr 15, 2024
Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Terri, Longview

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Heathman, the staff are the best!!! Quiet neighborhood, but right down the road you can find shopping, dining and entertainment options. The perfect combo!
Stayed 1 night in Apr 2024
Response from Patrick Connolly on Apr 15, 2024
Hi Terri!Thanks for all your kind remarks, especially about our staff. We are fortunate to have such a great group of people here at the Lodge and Hudson's! We appreciate you staying with us and look forward to seeing you again soon. Have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic and beautiful!
Stayed 2 nights in Apr 2024
Response from Patrick Connolly on Apr 15, 2024
Hi Stephanie,Thanks for your kind comments about our hotel! Our Housekeeping and Maintenance team do a great job in keeping our building clean and functioning. I'll pass along your comments to the entire team. Thanks again and we look forward to seeing you soon. Have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Didnt provide any maid service. No bed service or bathroom clean
Stayed 2 nights in Apr 2024
Response from Emily, Front Desk on Apr 11, 2024
Thank you for your feedback Scott. I am so sorry that housekeeping didn't service your room for you, I will pass this along to their manager. We hope we can have you back again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Patrick Connolly on Apr 12, 2024
Hi Lisa!Thanks for your kind score and for choosing to stay at the Lodge. Our team really makes the difference and we value and love them all very much. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2024
Response from Emily, Front Desk on Apr 10, 2024
Thank you so much for your feedback Whitney! We hope we can have you come back again soon!

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very clean inside and out. Loved the Koi pond and being able to share that with the kids. There was a fun small scavenger hunt for the kids and they loved it and the przes they received!
Stayed 1 night in Apr 2024
Response from Emily, Front Desk on Apr 10, 2024
Thank you for your feedback Shelley! We are so glad you and the kids had a good time! We hope we can have you all back again soon!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a really cool lodge feel to it. Everything was clean and the check in gal was so nice and efficient at check in time.
Stayed 1 night in Apr 2024
Response from Patrick Connolly on Apr 8, 2024
Hi Kelly,Thanks for your kind words, especially about Carter (the Front Desk Supervisor who checked you in). Carter is an amazing person who really cares about our guests and staff. I'll pass along your comments to the entire team for their enjoyment. Thanks again and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool rustic vibe. Excellent breakfast.
Stayed 1 night in Apr 2024
Response from Patrick Connolly on Apr 8, 2024
Hi Chris,Thanks for staying with us and for your kind words. Hudson's does an amazing job with food and service! We look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, great staff.
Stayed 1 night in Apr 2024
Response from Patrick Connolly on Apr 8, 2024
Hi David,Thanks for your kind words about our hotel and staff. We are so fortunate to have great people who really care on our team. I'll pass along your comments to everyone here for their enjoyment. Thanks for staying with us and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

8/10 Good

Sari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna,”pool,and hot tub
Stayed 1 night in Apr 2024
Response from Patrick Connolly on Apr 8, 2024
Hi Sari,Thanks for choosing to stay with us. We hope to see you again when your travels bring you to our area. Thanks again and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 1 night in Mar 2024
Response from Patrick Connolly on Apr 3, 2024
Hi Whitney,I'm glad you enjoyed Hudson's Bar and Grill. They do an incredible job with the food and service! We appreciate you staying and dining with us and look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

8/10 Good

Robin

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful & responsive to requests over a 4-night stay. In-house restaurant was really nice. Dined with family & had room service. Very quiet, peaceful & safe location near local shopping & food options.
Stayed 3 nights in Mar 2024
Response from Patrick Connolly on Apr 3, 2024
Hi Robin,Thanks for all your kind comments, especially about our staff. We are fortunate to be surrounded by great people who really care about each other. We appreciate you staying with us and look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff at the front desk. Onsite restaurant is very good. Rooms are big and comfortable.
Stayed 2 nights in Mar 2024
Response from Patrick Connolly on Apr 3, 2024
Hi Heather,Thanks for your kind comments, especially about our front desk staff. They are a great group of people who care about our guests and each other. I'll pass along your comments to the entire team for their enjoyment. We appreciate you staying with us and look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Lizbeth, Vancouver W

Stayed 1 night in Mar 2024
Response from Patrick Connolly on Apr 22, 2024
Hi Lizbeth,Thanks for staying with us and for your kind score. We look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Gary, Washougal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet
Stayed 1 night in Mar 2024
Response from Patrick Connolly on Apr 1, 2024
Hi Gary,Thanks for staying with us at the Lodge! I'm glad you found our property quiet. Thanks again and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay.
Stayed 2 nights in Mar 2024
Response from Patrick Connolly on Apr 1, 2024
Hi Michael,I'm glad you enjoyed your time with us at the Lodge! We appreciate you staying with us and look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Stanley, Bonney Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Glad we found you!!!
Stayed 1 night in Mar 2024
Response from Patrick Connolly on Apr 1, 2024
Hi Stanley,We're glad you found us too! Thanks for staying at the Lodge and we look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Sally

Stayed 1 night in Mar 2024
Response from Patrick Connolly on Apr 22, 2024
Hi Sally,Thanks for choosing to stay with us and for your kind score. We strive to create a positive and memorable experience for everyone who walks through our doors. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Whitney

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Mar 2024
Response from Patrick Connolly on Apr 1, 2024
Hi Whitney,I'm glad you found our hotel clean and friendly. Our Housekeeping team does an amazing job keeping our building clean and tidy. Thanks for choosing to stay with us and we look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Kami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Heathman! It’s where I have all of my friends stay when they visit Vancouver! It’s beautiful, convenient, comfortable rooms, clean, and worth every penny!
Stayed 1 night in Mar 2024
Response from Patrick Connolly on Apr 1, 2024
Hi Kami,Thanks for all your kind comments! Our team really makes the difference and we appreciate them all very much. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Patrick Connolly on Apr 19, 2024
Hi Josue,Thanks for your kind score and staying with us at Lodge. We hope to see you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge

8/10 Good

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay and convenient to everything. Only knock is that I would have thought they'd have hair dryers in the room.
Stayed 2 nights in Mar 2024
Response from Emily, Front Desk on Mar 30, 2024
Thank you for your feedback Janine! I am so sorry there are supposed to be hairdryers in every room! Please give us a call at the front desk next time and we can definitely bring you missing items from your room. But I will also let housekeeping know we are missing a hair dryer! I am sorry again and we hope we can have you back again soon!

10/10 Excellent

Mariela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back again
Stayed 4 nights in Mar 2024
Response from Emily, Front Desk on Mar 30, 2024
Thank you so much for your feedback Mariela! We hope we can have you back again soon!

6/10 Okay

Pa

Stayed 3 nights in Mar 2024

6/10 Okay

Emanuel

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emily, Front Desk Manager on Apr 17, 2024
Thank you so much for your feedback Emanuel. We hope we can have you back again soon!

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities
The room was very comfortable. I liked the shower. Neighbors were incredibly noisy. Loud until 2 AM. Had a horrible night’s sleep. Very disappointing. Frustrating to spend so much and not get a decent nights sleep.
Stayed 1 night in Feb 2024
Response from Emily, Front Desk Manager on Mar 28, 2024
Thank you for your feedback Heidi! We are glad that you enjoyed your hotel room but are so sorry to hear you had noisy neighbors. We are at the Front Desk 24 hours a day so give us a call and we can send security for the noise complaint. We hope we can have you back again soon!

10/10 Excellent

Robert, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Heathman many times and always come back. Service levels are top notch. Rooms are cozy and stocked with all the amenities I like. Hudsons Restaurant never disappoints. You can walk to the Mall in less than 15 minutes.
Stayed 1 night in Mar 2024
Response from Emily, Front Desk Manager on Mar 27, 2024
Thank you for your feedback Robert! We are so glad that you continue to come back and are so glad you enjoy our property and service. We hope we can have you back again soon!

10/10 Excellent

ED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quite, large room sizes, and reasonably priced. Have stayed here before and will visit again.
Stayed 2 nights in Mar 2024
Response from Emily, Front Desk Manager on Mar 27, 2024
Thank you so much for your feedback ED. We are so glad that you had a good stay and we hope we can have you back again soon!

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Very clean spacious rooms within walking distance to many places. Will stay again.
Stayed 3 nights in Mar 2024
Response from Emily, Front Desk Manager on Mar 28, 2024
Thank you so much for your feedback Holly! We are glad you had a good stay and we hope we can have you back again soon!

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Mar 2024
Response from Emily, Front Desk Manager on Mar 27, 2024
Thank you so much for your feedback Whitney! We are glad you had a good time and we hope we can have you back again soon!

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Sunday nights are always good for me and my loved one.
Stayed 1 night in Mar 2024
Response from Emily, Front Desk on Mar 27, 2024
Thank you for your feedback Whitney! We hope we can have you back another Sunday (or any day) soon!

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth it !
Stayed 1 night in Mar 2024
Response from Emily, Front Desk Manager on Mar 27, 2024
Thank you so much for your feedback Bobby! We hope we can have you back again soon!