Ratings based on 453 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Great location, excellent staff. Comfortable bed.

Posted Apr 20, 2017
Expedia messed up! I booked two rooms. They only had 1 for us. The manager called Expedia. They were not helpful. After 45 minutes, luckily another guest had cancelled. The hotel was booked. I will never book with Expedia again. I will book directly with the hotel.
3 out of 5
by David from mainr

disappearing staff

Posted Mar 30, 2017 on Hotels
first active train tracks outside room. in middle of night needed something from front desk. no answer. searched for rep for 2 hours never found. left lobby unsecured. no personell and desk unmanned. not Hilton quality. disappointed
5 out of 5
Recommended
for Everyone
by A verified traveler from New Gloucester, ME

Great Stay

Posted Mar 27, 2017 on Orbitz
We got my mother a room for her birthday this weekend and the staff could not have been more accomidating. She had a wonderful time. Great location, great quality, great pool and hot tub. Overall will absolutly return.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Brunswick Canada

Excellent hotel within walking distance

Posted Mar 26, 2017
Pros: Staff are strongest feature
Cons: Update rooms
Location: Great shopping and fantastic dining
As always....The staff and service were great.Dining room is always a pleasure for breakfast.
5 out of 5
by Lisa

This traveler left a rating score only Posted Mar 21, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 18, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Mar 14, 2017 on Hotels
Excellent stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
Facility in central location so easy walk to all the stores and eateries. Very friendly staff.
5 out of 5
by margaret

This traveler left a rating score only Posted Feb 22, 2017 on Hotels
4 out of 5
by Paul

Shopping trip

Posted Feb 21, 2017 on Hotels
Close to all the shopping. Train was loud but overall great place to stay in Freeport.