Ratings based on 495 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Philly
Great location- walking distance to everythingPosted Aug 10, 2015
This is a very nicely situated hotel. We were very close walking distance to nearly every part of the city we wanted to see- shops, food, ferry, beach. Love the in-room microwave and fridge (which is meant for you to use)- that's fairly rare nowadays. The staff was very friendly. The breakfast was great (made to order omelets in addition to standard hotel breakfast). The little extras like fruit infused water, tea, coffee, and hot cocoa in the lobby were great. Definitely would stay there again. The only negatives were very thin walls - could hear flushing, water running in all surrounding rooms. Also the paint on the ceiling in the bathroom was mildewed and cracking in some spots.
for Everyoneby A verified traveler from San Francisco
Great location in Old PortPosted Aug 6, 2015
Perfect location with great, friendly staff. Kids love the pool, and adults love the fantastic restaurants close by, fitness room, and location. Wish the fridge weren't so noisy.
for Familiesby A verified traveler from New England
Good Place to StayPosted Aug 1, 2015
Cons: Wifi access throughout hotel.
This is a good place to stay as it is in the Old Port section of Portland. So you're on top of what's happening. Menu is limited in restaurant but will do on a rainy night. Breakfast selection was nothing spectacular. Wifi doesn't work if you are too far from lobby which is a consistent problem with this hotel chain...very annoying. Not sure if you pay for the prime wifi it is any better.
for Everyoneby A verified traveler from Ellsworth
In the heart of the action. Great food.Posted Jul 22, 2015
Location: Along the docks and near the ships, food and museums. Lots of shopping. We love Maine!
We will stay here again. Convenient to the things we came to see and do.
for Everyoneby A verified traveler
Great Location in Old Port section of PortlandPosted Jul 19, 2015
Hotel was perfect for us. It's within walking distance of everything in Old Port. It was clean and the staff was friendly and knowledgeable. We would stay here again.
for Everyoneby A verified traveler from chicagoo
Very accomodatingPosted Jul 3, 2015
All needs questions were provided, great location. Quiet. Personnel were fantastic.
by A verified traveler from NY
great location but rude staff at checkinPosted Jul 3, 2015
Cons: staff at check in
good location poor staff, we had a lousy room overlooking the parking lot
for Everyoneby A verified traveler
Posted Jun 29, 2015
Pros: Great location.
Cons: I would prefer self-parking, but having a any parking space in the Old Port is gold.
Location: Best in Portland. Everything is within walking distance.
Had an excellent overnight. We could not have been more pleased.
for Everyoneby A verified traveler from LA
Well located hotel in the Old PortPosted Jun 10, 2015
Great location across from the ferry terminal. Clean, comfortable and quiet rooms.
for Everyoneby A verified traveler from Nebraska
Great location by the water.Posted May 17, 2015
Pros: Employees were friendly and helpful.
Cons: The 3rd day they forgot to clean our room and give us new towels but the front desk sent some up.
Location: We walked the trails by the ocean several times, there is several blocks of shopping and restaurants and we took the Casco Ferry to Peak's Island.
The hotel was right in the middle of all the fun downtown - shopping, eating, great hiking trails and fun on the water.