Ratings based on 212 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2017
Staff was courteous and the stay was a pleasure. Will be staying here whenever I'm in Portland.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Spot!

Posted Jan 27, 2017
Great place, clean and they had my room key ready at the desk so I didn't even have to stop at the front desk for more than 1 min! Close to everything, friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
Great front desk staff. Very helpful and made good recommendation of what to do in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ma

Nice hotel... the view was great from out suite...

Posted Dec 31, 2016
A+ to all including front desk, restaurant and valet..... they even made it snow.....
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

One of the finest hotel stays I have had anywhere!

Posted Dec 26, 2016
The hotel is located nearby to the 'downtown' section of Portland and so pretty much all that you would want to see is within easy working distance. I needed an early check-in and to be picked-up from the Amtrak station and all of this was accomplished seamlessly and could even be done by email. There is a very comfortable bar area downstairs that looks out towards the pier and has very friendly, without being overbearing, bar staff in attendance. If you wanted to be involved in chats with people you've never met before then this is the place to be. The breakfasts were more than ample, and freshly cooked. There is even a guests' laundry that made life so simple. The rooms were of a very generous size, clean, and had all you would need. WiFi is included in your room rate. I needed to change rooms and this was accomplished with an absolute minimum of fuss, and maximum of graciousness. This was a most welcoming, comfortable, and well-located hotel. I recommend it without a moment's hesitation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to waterfront and downtown- walking dis

Posted Dec 4, 2016
Great location - convenient to downtown too- walking distance
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 25, 2016
Great customer service! The only Hotel I would stay in Portland next time I visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2016
Great place friendly staff, easy check in .........................
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

Nice place, convenient to neverything

Posted Nov 1, 2016
This is a very nice hotel, located right in Old Port, with a very friendly staff. Everything, from museums to brewpubs and grocery stores, is within a short walk in this accessible city
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2016
Great downtown location! The hotel is clean and the staff went above and beyond to ensure our stay was comfortable.