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Opiniones de Hilton Vancouver Washington

3.5 out of 5
Hilton Vancouver Washington
301 W. 6th Street, Vancouver, WA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 552 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 301 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 94 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 1000 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo limpio y mucha seguridad
Se hospedó 1 noche en abril de 2021
Respuesta de General Manager, el 23 abr. 2021
Gracias por tu reseña.

10/10 Excelente

David, Vancouver

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful Staff, Clean and comfortable room
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

emily

All the vending machines were out of water. We went to front desk. They charged my daughter and I 3$ each for two small cartons of warm water. Earlier they gave a guest free ones from the back based on their room:) it’s Vancouver not Paris…..
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ken, Grants Pass

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jonathon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Stephanie

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Suzy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, quiet area. Lobby is impressive. The cost to park is a bit much, at the same time it is safe & secure.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

karli

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The check in process was super easy and the staff was great. The valet was so convenient. Our room was very clean. Would stay here again.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Ariel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bathroom was a bit of a walk from the bed.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This is our go-to place when we visit vancouver. We have always been satisfied.
Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

Laurie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Richard

Viaje en pareja, Viaje familiar
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Timothy

6/10 Aceptable

Charles

Viaje de negocios
Le gustó: Servicio y personal
The room temperature was not consistent going from a hot room to a cold room. Also black streaks all around the wall mounted heat vent.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mike McLeod, el 8 dic. 2023
Thank you for sharing your comments. We are sorry to hear there were inconsistencies with the heating in your room and the marks near the vent. Our maintenance team is making the repairs to the room so that this does not happen again. Thank you again and we hope to see you back the next time your travels bring you to Vancouver.

8/10 Bueno

Tyler, Kennewick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The marketplace with drinks and snacks, grays, shuts down way too early and no other options outside of the restaurant.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mike McLeod, el 8 dic. 2023
Thank you for taking the time to provide this feedback. We are working on late night snack items to be available at the front desk in the near future. We hope to welcome you back soon.

10/10 Excelente

Megan

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mike McLeod, el 8 dic. 2023
Thanks for the 10 out of 10!

10/10 Excelente

Mohammad

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly and accommodating to their customers wants & needs. Hotel was nice and clean and not worn down. Will definitely stay at this hotel again. The only thing I didn’t like was having to pay for parking. Cheers!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mike McLeod, el 8 dic. 2023
We are glad to hear our team provided great service. They do take pride in making sure our guests are taken care of. We hope to welcome you back soon.

10/10 Excelente

Russell

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great property
This dog-friendly place is perfectly located. It is right across the street from Esther Short park making getting up early to walk dogs easy to do. The room was comfortable and clean and the staff could not get enough of our two doxies!
Se hospedó 6 noches en octubre de 2023

10/10 Excelente

PATRICIA, San Antonio

Viaje familiar
Le gustó: Servicios
The property was well kept. The pool was heated to a comfortable temperature even when it was cold outside. We were snake to enjoy a swim and hot tub. The included breakfast was filling and beyond expectations. We were delighted with our stay and will stay here again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mike McLeod, el 8 dic. 2023
We are so pleased to hear you enjoyed your stay and the pool.

10/10 Excelente

Ben

Se hospedó 2 noches en octubre de 2023
Respuesta de Mike McLeod, el 8 dic. 2023
Thank you for the 10 out of 10! Hope to welcome you back soon.

10/10 Excelente

Mariah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff, easy (though expensive) valet service. Appreciated the security and cleanliness of the rooms as well. Great overall stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike McLeod, el 31 oct. 2023
Thank you for your kind words. We are thrilled to receive your feedback and on the security and cleanliness and will share with our team.

10/10 Excelente

Kevin

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was outstanding!
Se hospedó 2 noches en octubre de 2023
Respuesta de Mike McLeod, el 31 oct. 2023
Thank you for the 5 out of 5! Hope welcome you back soon.

10/10 Excelente

Mary, Santa Fe

Se hospedó 2 noches en octubre de 2023
Respuesta de Mike McLeod, el 31 oct. 2023
Thank you for staying with us. We hope to welcome you back soon.

10/10 Excelente

Melissa

Se hospedó 1 noche en octubre de 2023
Respuesta de Mike McLeod, el 31 oct. 2023
Thank you for the 5 out of 5! We hope to be your first choice when you travels take you to Vancouver again.

10/10 Excelente

Jodi, Salem

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly check in, roomy front area, parking garage available for additional fee
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike McLeod, el 31 oct. 2023
We are pleased to hear you enjoyed your check in process. Our Front Office team prides themselves on making our guests feel welcome from check in to check out!

10/10 Excelente

laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean room!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
Thank you for your kind words. We hope to welcome you back soon.

10/10 Excelente

Timothy, La Mesa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were fortunate to be greeted by Joanne at the front desk. Our long plane ride arrived earlier than expected and we were completed exhausted. We assumed that we would just leave our luggage behind the front desk and walk about the city and wait until rooms were ready. We didn't even ask if we could check in early. She took it upon herself to see if one was available and got us in right away. GREAT SERVICE .. Than you!
Se hospedó 2 noches en agosto de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
We agree, Joanne provides great service. Thank you for sharing and we will make sure to pass your comments along to our Front Office team

10/10 Excelente

Krista

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
Thank you for the 10 of 10! We look forward to welcoming you back soon.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Almost perfect
The room was excellent but the TV/remote didn't work so we called guest services to report it. The polite representative said she'd send someone from Engineering right away but they never came .. we waited quite awhile then just went to sleep.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
We apologize our service and follow up did not meet our service levels. Thank you for sharing and we will review with our team.

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 2 noches en agosto de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
Thanks for the 5 out of 5!

10/10 Excelente

Bora

Se hospedó 2 noches en agosto de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
Thank you for the 5 out of 5! We are glad our team and hotel met your expectations.

8/10 Bueno

Carl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
For the price we pay, we should get free parking. TV did not get many channels. Did not get some local channels. Service in restaurant was slow.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
Thank you for your comments. You will be pleased to know we have expanded our TV offerings and now have "Stay Connected' in our guest rooms allowing you to connect to your own streaming channels as well as the channels we have on property. We hope to welcome you back soon.

6/10 Aceptable

Peggy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I understand this location was recently renovated. That’s likely why the lobby was devoid of furniture other than some built in bench seating. I informed the desk clerk that the tub in my room had no safety treads and getting in and out was a safety hazard. The bathroom linens were of the quality and thickness you would find at a dollar store. The new television system was difficult to master, even for a person like me, who is comfortable with technology. Not only that, the provider is in a dispute with ABC and that network was not available at all, so I missed my favorite of the corporate news shows.
Se hospedó 4 noches en agosto de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
Thank you for your feedback and we apologize your experience was less then stellar. We will share with our Housekeeping to on how we can improve. Some good news, our lobby furniture is schedule to arrive soon and our guestroom TV package now has Hilton's Stay Connected, allowing you to access your own personal streaming services in addition to our channel offerings.

10/10 Excelente

Don

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel however there were unresolved technical issues in the room.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
Thank you for the 5 out of 5! We apologize you experienced a technical issue during your stay that we were not able to resolve it. Please feel free contact us directly so we may learn more on how we can improve for your next visit.

10/10 Excelente

Bill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful stay
Wonderful property, friendly staff, food & drink at in house restaurant was super.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
Thank you for your kind words. We hope to welcome you back soon.

10/10 Excelente

Hector

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
Thank you for the 5 out of 5! We are thrilled to hear we met your expectations.

8/10 Bueno

constance

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the design of the property. It was very comfortable.
Se hospedó 2 noches en julio de 2023
Respuesta de Mike McLeod, el 29 sept. 2023
Thank you for sharing your comments. Our new lobby renovation is coming together nicely and we are glad you enjoyed it.

8/10 Bueno

Calvin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nothing extra
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Laura, Renton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to Ester Short Park. Was clean and the food and Grays was wonderful. Everyone was so friendly.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Don

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Erik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice room with everything i needed. The shower could have been better. Surprised it didn't have upgraded fixtures from a major brand like Moen.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good rooms, friendly staff. Central location near downtown in easy walking distance to waterfront.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Kathleen, Vancouver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Jorge

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Joan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great downtown location
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Tiffany

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cynthia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our room was well-curtained, making for the darkest room we've experienced in a long time. The lights in the hallway could be motion-sensitive so they would be off. Then our room would have been even darker. As usual, we had to use a bath towel to block the light leaking in from under the door. The room was very quiet despite the construction all around us, the train nearby, and the occasional plane overhead. This is probably due to the quality of the windows. Good on-site restaurant and breakfast was included with our reservation. The music in the restaurant was unnecessarily loud.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Brooke

Se hospedó 2 noches en mayo de 2023