Ratings based on 1,039 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Southeastern Mass
Short walk to the WaterfrontPosted Jun 3, 2017
Check in was simple and quick. The lobby is clean and we'll lit. The room was also clean as well as the bathroom. Beds were fairly comfortable, as comfortable as a hotel bed can be expected to be!! Check out was as easy as dropping keys into a drop box! Definitely will stay there again
for Everyoneby A verified traveler from Scotland
Good hotel and really convenientPosted Jun 3, 2017
Pros: Location and staff service
Cons: See above comment on wifi and car park surface
Location: See above comments on access to hubs and Downtown
This is a great hotel for visitors with shuttles to nearby rail and airport and it is within walking distance of downtown facilities. Great staff very helpful but only poor wifi service at times. Underground car parking is good but surface slightly dirty. Good breakfasts and staff could not have been more pleasant and professional.
for Everyoneby A verified traveler from Montreal
Very nice hotel, well located, with friendly staffPosted May 23, 2017
Pros: Location, friendly staff.
Cons: Some sewer like smell in the corridors.
Location: Lots of restaurants, museums, tours available within walking distance.
We picked this hotel because it is located within walking distance of downtown Portland and it was significantly cheaper than the other hotels. We stayed 2 nights, and parked the car for an extra 10$ a night.
Comment from Hotel Management
May 26, 2017 by Front Office Manager, Hotel Management
Thank you for taking the time to share your feedback. Your review has been forwarded to our Executive Housekeeper to improve whatever smell that you noticed in the corridors. We will certainly make sure this is not an issue during your next stay with us.
for Everyoneby A verified traveler
good locationPosted May 18, 2017
centrally located. Clean, comfortable room, extra comfy pillows.
for Everyoneby A verified traveler
Me and my daughter stay was wounderful.Posted Apr 19, 2017
Pros: The staff and the pool.
Cons: Free parking.
Location: The location is nice because you can walk to water and all the gift shops and all the places to eat.
We swam a lot in the pool we took walks to the oldport
for Everyoneby A verified traveler from Melbourne, Australia
Great location - Simple & CleanPosted Apr 13, 2017
Short walk to Old Port where Portland's food and beverage industry is thriving. Room booked was a little small; received free upgrade upon arrival, no questions asked. Excellent and friendly service from staff. Gym facilities are very basic, but the indoor pool area is excellent. If you need a place to stay without the frills....this is your place. Well priced, great location, good service. Will be back.
by A verified traveler
Nice stay close to everythingPosted Mar 29, 2017 on Hotels
Nice, clean room close to everything in town within walking distance. The beds were comfy and the room was clean. Not enough towels for four people but were able to manage. The customer service was overall good from most but the front desk clerk was kinda rude and creepy.
ConvenientPosted Mar 28, 2017 on Hotels
Richard checked us in. He was so nice and friendly.
Great clean hotelPosted Mar 27, 2017 on Hotels
Fantastic hotel clean, friendly helpful staff, great pool, and right next door to the cross arena. Free coffee and hot chocolate all hours, parking garage connected to hotel super easy. Breakfast buffet was way over priced and not very good. Other than the breakfast this hotel was fantastic and would definitely stay again.
Posted Mar 27, 2017 on Hotels