Posted Sep 3, 2016 on Hotels
Hotel looks ok,but our suite,the carpet has stains on it,bathroom was disaster,can't open the bath tub faucet,we had to call and have their maintenance person who then use a tool to open it,that tells you how hard it was to open.Had my family with me,all tired need a shower after our long road trip.Kinda of disappointed.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Your comments are appreciated as your feedback is very important to us! I'm so sorry for any inconveniences you encountered during your stay, it's our goal to ensure every stay is comfortable and relaxing. I'm happy to say that many of the items you mentioned are getting addressed in the upcoming renovation scheduled for the winter! We hope that you'll consider staying with us after the renovation to see the new look!