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Reviews of Homewood Suites by Hilton Vancouver-Portland

3 out of 5
Homewood Suites by Hilton Vancouver-Portland
701 Southeast Columbia Shores Blvd, Vancouver, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 339 out of 518 reviews" "
Rating 8 - Good. 116 out of 518 reviews" "
Rating 6 - Okay. 39 out of 518 reviews" "
Rating 4 - Poor. 14 out of 518 reviews" "
Rating 2 - Terrible. 10 out of 518 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here every time we visit Vancouver we highly recommend staying here it’s always a 10/10!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

loyalty

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Feb 2024
Response from Owen Burns on Feb 22, 2024
So glad you enjoyed your stay! Looking forward to seeing you again.

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for our weekend trip to Portland. Close by to our event, and dining. Also quick access to major highways when heading out to explore.
Stayed 3 nights in Feb 2024

10/10 Excellent

Subodh, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Owen Burns on Feb 4, 2024
I'm so glad you enjoyed your stay here at the Homewood Suites Vancouver, WA! We are looking forward to hosting you again next time you visit the Pacific Northwest.

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities
The front desk and the breakfast ladies are all very friendly and professional. However, the building itself can use some fixes. For example, the door to the building we stayed was broken and couldn't be closed which posed safety issues. The bathroom door in our room couldn't be closed properly either. The curtain in our room was torn. It's operated by Hilton, but doesn't live up to its name.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Traveled with group
Liked: Amenities
Nice staff
Stayed 1 night in Nov 2023

10/10 Excellent

Paul, Bellevue

Stayed 1 night in Nov 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but has its drawbacks.
We were in Portland airports flight Pattern so we had a lot of planes.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Brent, Haines

Stayed 1 night in Oct 2023

10/10 Excellent

Michelle A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homewood Suites treated us very well! They accommodated us when Frontier Airlines messed up our original itinerary. The staff were friendly and attentive. We loved the included breakfast and will definitely stay here again.
Stayed 3 nights in Oct 2023

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Baljit

Disliked: Cleanliness, staff & service, property conditions & facilities
We were prepare for suites at last couple of hours before check in. They says room was not available even it was booked 1 month ago.
Stayed 1 night in Sep 2023

10/10 Excellent

Margo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was lovely.
Stayed 1 night in Sep 2023

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Tony

Traveled with family
Liked: Amenities
Doors- hallways - carpets are in serious disrepair - room was okay . B- fast - lobby- coffee - eating area above average
Stayed 1 night in Sep 2023

10/10 Excellent

Terry

Stayed 4 nights in Aug 2023

4/10 Poor

LAURIE

I canceled my reservation after they told me their seasonal pool was closed (after the hottest week in Oregon weather). That was unacceptable, along with the front desks' lackluster attitude of "oh well, too bad so sad." The whole reason I booked their hotel was for the pool. The front desk manager assured me that their website reflected the pool closure at the time I checked in, which was not helpful since I did not know prior.
Stayed 1 night in Aug 2023

2/10 Terrible

Lisa

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly. The pool was broken the entire time and the room was never properly cleaned
Stayed 28 nights in Jul 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and this time was just as good a stay as we remembered.
Stayed 2 nights in Aug 2023

6/10 Okay

Mike

Stayed 2 nights in Aug 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel with large rooms.
Stayed 2 nights in Aug 2023

6/10 Okay

Joan, Tehachapi

Liked: Staff & service
Stayed 5 nights in Aug 2023

10/10 Excellent

Gieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Rochelle

Stayed 1 night in Aug 2023

6/10 Okay

Nicholas

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Spacious room was good and sheets clean. Great location to restaurants and river beach. What I didnt like : 1. The pool was closed and no notification and we booked after the pool was closed. We chose the hotel for the pool. The river is really nearby but the girl at the front desk could have shared that, instead of saying " i dont know where you can go". We also found a pool 15 mins away but again she could have shared alternatives. 2. Cigarette butt in porch and it was dirty 3. The lounge tv had white streaks down it on every channel. 4. Only one seat on the porch 5. Breakfast was below par
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was with friends visiting the area on the unfortunate mission of dealing with a friend's untimely death. As it happens the location was convenient for us, particularly because it's in a particularly walkable location with a riverside esplanade, plenty of cafe and dining options, and a grocery store all easily accessible. The most notable thing about the property, however, was the staff. As it happens we needed several special accommodations, and Rayna, the desk attendant, went out of her way to handle them seamlessly, and at the same time was so sensitive to the difficult situation that I can hardly imagine anyone ever being kinder, more sympathetic, or more professional, all at the same time. I would happily return under better circumstances.
Stayed 1 night in Aug 2023

6/10 Okay

Shirley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location but very run down. Unfortunately the pool is down and has been for months, furniture is DIRTY and needs to be covered with sheets, found dirty dishes...there is not enough staff in housekeeping to manage proper turnovers. The front desk is very friendly and professional
Stayed 10 nights in Jul 2023

8/10 Good

Jonathan

Traveled with family
Liked: Staff & service
Disliked: Amenities
Great area and easy access to a great river trail. Suite was showing its age and felt a bit dirty. Bath had not been cleaned and floors were quite dirty. Kitchenette was missing soap, dish towels and a drain stopper for the sink so could not do dishes. Felt it needed a good deep clean and an inventory check to ensure the amenities were usable in the suite.
Stayed 1 night in Aug 2023

8/10 Good

Joshua

Stayed 2 nights in Aug 2023

10/10 Excellent

Johnetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay there and was very impressed! We came from Omaha Nebraska. Thanks so much for making our stay memorable even in our time of grief.
Stayed 3 nights in Jul 2023

6/10 Okay

John

Liked: Cleanliness, amenities
The room was great, clean quiet. The WiFi login didn’t work at first but then did once I went to the front lobby. Getting into the building was a problem. Apparently the key cards don’t always unlock the outer doors! Nothing is more frustrating than a key that doesn’t work. That should be top of the list to get that fixed. Went to the front desk 3 times!
Stayed 1 night in Jul 2023

8/10 Good

Garshom

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very nice and spacious. The included breakfast is "better than average." The staff are very nice. My room faced the pool, which can get noisy, particularly because there were a number of families staying there.
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephan

Traveled with family
Even with parking lot repair going on stay and breakfast was very good. Sad the pool was not working, was looking forward to it.
Stayed 1 night in Jul 2023

2/10 Terrible

Michelle

Traveled with family
Disliked: Property conditions & facilities
Noise all night long sounded like the people above us were going to fall through the floor. There was black mold under the toilet seat. For as much as this hotel charged and it being a Hilton I expected a certain level of standard. The staff was incredibly nice, had no problems at all with staff. This hotel states they have shuttle service to airport but they only had service after 9am. I needed shuttle service at 4am. We found out after checking in the shuttle was not available for us. Very disappointing. I would not recommend this hotel to anyone.
Stayed 1 night in Jul 2023

8/10 Good

Eve

Liked: Staff & service, property conditions & facilities
More attention needs to be paid to the outside seating by the lodge.Windows were dirty and tables should be wiped down.
Stayed 3 nights in Jul 2023

2/10 Terrible

Chuanding

Traveled with family
Disliked: Staff & service
We drove long way from CA to Portland, family with kids, when getting there, they said no room available, and asked us to move to another hotel at downtown at night. Wr booked in advance and paid full price, don't understand what they called "overbooked" and cancelled/changed ours. Really terrible experience ...

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love the amenity and breakfast. The area is safe and pleasant. We enjoyed the walk in sunset along the river. Convenient location to Fort Vancouver, downtown and a shopping center.
Stayed 3 nights in Jun 2023
Response from Jessica L on Jun 30, 2023
I am so happy to hear that you enjoyed your most recent visit and hope you choose to stay with us again. Have a wonderful day!

10/10 Excellent

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023
Response from Jessica L on Jun 30, 2023
I am happy to hear that you enjoyed your stay with us and hope you choose to stay with us again. Have a wonderful day!

10/10 Excellent

Tryon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near very good restaurants
Stayed 3 nights in Jun 2023
Response from Jessica L on Jun 20, 2023
I am so happy to hear that you enjoyed your stay with us and hope you choose to stay with us again. Have a wonderful day!

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet, clean, and comfortable. There were a variety of pillows on the bed which was great for finding one closer to my own at home.
Stayed 1 night in Jun 2023
Response from Jessica L on Jun 16, 2023
I am so happy to hear that you enjoyed your stay with us! I hope you choose to stay with us again. Have a wonderful day!

6/10 Okay

JEANNIE

Stayed 4 nights in Jun 2023
Response from Jessica L on Jun 30, 2023
I am so happy to hear that you enjoyed your stay with us and hope you choose to stay with us again. Is there anything we can do to improve our property to make your next stay five out of five?

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Jessica L on Jun 16, 2023
Hello! I am so happy you enjoyed your stay with us. Please visit again soon!

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot will come back
Stayed 1 night in Jun 2023
Response from Jessica L on Jun 16, 2023
Hello! I am so happy you enjoyed your stay with us. Please visit again soon!

10/10 Excellent

JEANNIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff. Great location-close to freeway, on the boardwalk and two restaurants are within the same block. Grocery store is less than five minutes by car. Enjoyed my stay.
Stayed 3 nights in May 2023
Response from Jessica L on Jun 3, 2023
Thank you for the positive feedback. We are glad you enjoyed your stay with us and we hope we'll see you again soon!

2/10 Terrible

Beverly, Boise

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude front desk staff. Mold growing in the first room’s bathroom that had “passed inspection” by house keeping. Overall dirty everywhere.
Stayed 2 nights in May 2023
Response from Jessica L on Jun 3, 2023
I apologize that your most recent stay with us did not meet expectations. We would like to fix this so please feel free to call the hotel so we can address your complaints. Thank you.

10/10 Excellent

Fair

Stayed 2 nights in May 2023
Response from Jessica L on Jun 16, 2023
Hello! I am so happy you enjoyed your stay with us. Please visit again soon!

8/10 Good

Lise

Stayed 1 night in May 2023
Response from Jessica L on Jun 30, 2023
I am happy to hear that you enjoyed your stay with us and hope you choose to stay with us again. Have a wonderful day!