Nice hotel, excellent staff
Posted Apr 18, 2017
My daughter and I flew into Portland very late one night, arriving at the hotel after midnight. (I had called ahead to let them know we would be arriving late.) The front desk person on duty was very kind, and offered to arrange a late checkout so that my daughter and I could sleep in.
The room was spotless and comfortable, with modern furnishings and luxurious bedding. Because of our late arrival, we really didn't do much there other than sleep, but the bed was very comfortable, and the bathroom was nice. What I appreciated most, however, was the uniformly excellent service. Every single staff person we met was helpful, accommodating, and just genuinely pleasant. (For example, when we checked out on Thursday afternoon, I mentioned that we planned to wait in the lobby for a friend to pick us up. The front desk person instead set us up in the Coliseum (a large lounge/game room with a pool table, Wii U, and other activities), because he thought that would be a more enjoyable place for a kid and parent to hang out.) We will definitely stay there again.