Double check your credit card statements!!
Posted Jan 8, 2017
The hotel is just ok - totally not worth the price. Scarlett at check in was super sweet, the Valet, both Khan and Mario the next morning (Especially Mario, as he referred me to a terrific coffee place, since there was none in the lobby) were really nice, but that's where anything positive ends. I was only staying overnight, so my time there was brief. Checked in, went to dinner, then back for the night. I was woke up by what I think was a delivery at 4:45 a.m. down below my window and couldn't get back to sleep. (the hotel is noisy) Hopped in the shower-they do use a nice blood orange toiletry line-and went downstairs to find a cup of coffee and check out. I looked around and didn't see any so asked Edwin "is there coffee down here" and his reply was "Yeah, in the restaurant". I waited to have Tyler check me out. I asked if he would add in the Valet tip, and he told me he couldn't do that, but there is an ATM-which I'm sure there is a fee to use...That would be the end of it, but for my looking at my Discover statement and finding some random $5.00 charge. I've recently had one other instance in Portland where I was charged for minibar, and now I am extra careful. And guess what? It was a minibar charge. Now the irony is that since my previous encounter, I actually took a photo of the minibar with my note "Nothing used from the honorbar :)". I call and get Scarlett, and she tells me "The person who does the inventory is not always the same person each time".