Ratings based on 1,571 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Portland Retreat

Posted Aug 21, 2015
Pros: I am a frequent business traveler - and the bed was one of the most comfortable I have ever slept in!
Location: Chinese gardens, shopping, may great restaurants within walking distance...there are some seedier areas within a 10-15 minute walk so check before...
Staff was welcoming from the time we dropped off our car in the underground parking garage to when we departed. This was our first trip to Portland so we took the opportunity to leverage the receptionist's knowledge of the city for recommendations - for breweries, restaurants and attractions. The recommendations didn't disappoint. The bedroom was eclectic in its decor - but cozy and comfortable. I would certainly stay at the hotel if ever back in Portland.
Comment from EPC
Aug 24, 2015 by Robert, EPC
Fantastic to hear! Sounds like you had a true Portland experience. I'm very happy the team took such great care of you; have a wonderful rest of your summer and make it back to see us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge UK

Funky Treat in the City

Posted Aug 12, 2015
Pros: The service was fabulous along with all the little extras - coffee in the morning and a hosted wine hour in the evening - plus free bikes.
Cons: I wish someone would have told us about the bikes at check in - I saw the sign about the bikes but it wasn't until the day after that it clicked.
Location: Downtown Portland is a funky place to say the least - I think their main tourism is food and beer - i.e. not many tourist attractions in the city.
We were pleasantly surprised with an upgrade upon arrival which no doubt enhanced our stay. The staff was amazing and we loved the funky decor which is a known feature of Kimpton properties. Maps and suggestions of where to go and what to see and do were made willingly. When I was looking over a map in the lounge a member of staff approached to see if they could be of service answering questions. The staff couldn't have been any friendlier or more helpful.
Comment from EPC
Aug 24, 2015 by Robert, EPC
Thanks for the kind words about our staff, we love them too!
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Great hotel to see Portland.

Posted Aug 5, 2015
Friendly, helpful staff! Large, cool rooms. Lounge area wonderful!
Comment from EPC
Aug 24, 2015 by Robert, EPC
Thanks we think the our Living Room is pretty amazing too!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Great place

Posted Aug 4, 2015
Very welcoming to people with pets. Wonderful staff, great amenities (we got free fudgesicles in the lobby). Room was great, good bed, nice bathroom, standard tub.
Comment from Hotel Management
Aug 25, 2015 by Robert, Hotel Management
Summer deserves free ice cream! Thanks for joining us and come back soon.
2 out of 5
by A verified traveler

Posted Jul 15, 2015
Pros: comfortable bed.
Cons: warn families that it's not a family friendly place
hotel caters to LBGT community. My young daughters saw a drag show/ gay man auction while walking to our room. Not very family friendly. I wanted to use the cart to load our gear liesurely. The front desk person was very resistant to allow me to use a cart at 5am. I'm not an invalid, I don't need somebody to move my things for me. Loud party kept us up at night.
Comment from Hotel Management
Jul 28, 2015 by Robert - GM, Hotel Management
Thanks for the feedback we appreciate your thoughts and I wanted to respond. You are correct, our hotel certainly caters to the LGBT community. Kimpton Hotels are a proud supporter of that community and we make it a mission to be inclusive to everyone, regardless of background, identity or belief system. We respect, cater to and support everyone! Regarding the event you saw, it's possible you saw some guests on their way to an outside party or event but we did not have a 'man auction' on property. It may have been a part of the city's famous Pride Weekend a few weeks ago. Hope that helps and we do hope you get a chance to join us on a less busy weekend.
4 out of 5
Recommended
for Couples
by A verified traveler from Harrisburg, PA

good location, hotel has class and character with

Posted Jul 11, 2015
Took family vacation to Portland and used another review site to find hotel, we seek good locations with clean rooms, attentive staff and especially character, we were please with this place
Comment from Hotel Management
Jul 17, 2015 by Robert, Hotel Management
Thanks so much, glad you enjoyed yourself. Please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Staff ROCKS! Luxury and convenience

Posted Jul 7, 2015
Location: Pioneer Place shopping with many luxury stores ( Coach, Kate Spade, etc.)and Nordstrom's nearby. Lots of restaurants.
Wow, where do I start? We have stayed in this hotel previously and another Monaco ( Baltimore) and it has always been an exceptional experience but this staff the staff EXCEEDED even our highest expectations. We LOVE that they are pet friendly , even though it has never worked out to bring our own pets.The amazing cocktail hour is awesome. Their living room is so gorgeous and comfortable. We had lots of pillows in the room but my husband was getting a crick in his neck and asked for other options. A member of the staff went SHOPPING specifically for him and brought back at least 4-5 pillows and said take your pick! It doesn't get any better than that. We did stay in a suite this time since we were staying for a longer period that we usually do when traveling and it is very comfortable and spacious( and GORGEOUS, of course). This hotel is close to great shopping at all the luxury stores nearby, The restaurant attached has a fabulous breakfast ( my hubby is a vegan so can be hard), even the valet staff were SO incredibly helpful. not one tiny negative in our experience. Can't recommend highly enough!
Comment from Hotel Management
Jul 17, 2015 by Robert, Hotel Management
Thank you! We're incredibly grateful about the time you took to acknowledge our wonderful staff. They truly are the special sauce in our operation. Have a good summer and we hope you make it back to Portland soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Richland, WA

Great Location, Nice Staff, Comfortable Rooms

Posted Jul 7, 2015
Pros: The room we stayed in was the most quiet hotel room we've ever stayed in. That, in addition to the comfortable beds added up to a great night of rest.
Cons: I felt I way overpaid for the room. I checked the night before we checked in and it was $100 less then what I had paid for the same room. Frustrating!
Location: Pioneer Square, Riverfront, Pearl District, Voodoo Donuts
We loved it here. We found the staff to be very friendly and helpful. It is the perfect location for downtown. We were able to walk to all the locations we wanted to in a reasonable amount of time (Blue's festival, Portland City Grill, Pearl District). We noticed a few dogs in the Hotel and didn't realized they were so pet friendly. Next time we will certainly be bringing ours.
Comment from Hotel Management
Jul 28, 2015 by Robert, Hotel Management
We hope you do! Have a great summer and come see us again soon with your pets.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boise

Great ambiance and service in the middle of it all

Posted Jul 2, 2015
Hotel Monaco is a fun and funky stay in downtown Portland. Such a welcoming staff and great amenities and extras made our stay very enjoyable. The Red Star lounge and restaurant were superb and full of locals after work. I would definitely stay there again. A departure from the average, sterile-feeling hotel environment.
Comment from Hotel Management
Jul 7, 2015 by Robert, Hotel Management
Thanks very much for your comments. Our goal is to be a departure from the ordinary, so we really appreciate you seeing that in us! Take care and come back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Good hotel for a mid-week visit

Posted Jun 29, 2015
Pros: Comfortable, quiet room, large walk-in shower, nice lobby
Cons: Cheaper overnight parking
Location: Centrally located, public transport right outside the door, easy access to parking garage, can walk to most sights
After hiking Mt St Helen, we spent a couple of days in Portland. The hotel is centrally located, easy walk to most Portland attractions, (brew pubs, waterfront, food trucks). Nice complimentary wine tasting each evening, bikes are available to borrow, (great for Portland as it is so flat), friendly staff, but expensive overnight parking.
Comment from Hotel Management
Jul 7, 2015 by Robert, Hotel Management
Thanks for the kind words, we appreciate it!