expedia
Photo gallery

Hyatt Place Portland-Old Port

Star Rating
3 out of 5

Information

Reviews

4.4 / 5Excellent
1,705 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Free Airport Shuttle

Map

What's nearby

  • Popular Location
    Cross Insurance Arena
    4 min walk
  • Popular Location
    Wadsworth-Longfellow House
    7 min walk
  • Popular Location
    Port City Music Hall
    7 min walk
  • Airport
    Portland, ME (PWM-Portland Intl. Jetport)
    8 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Room, 1 King Bed (Guest)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Bathtub (ADA tub)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Queen Beds (Guest)

    Room Amenities

    • Sleeps 6
    • 2 Queen Beds
    More details
  • Room, 1 King Bed (High Floor)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 2 Queen Beds (High Floor)

    Room Amenities

    • Sleeps 6
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed with Sofa bed

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Portland

In the city center, Hyatt Place Portland-Old Port is in Portland's Downtown Portland neighborhood, an area with good shopping. Wadsworth-Longfellow House and Portland Museum of Art are cultural highlights, and some of the area's notable landmarks include Victoria Mansion and Portland Observatory. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Fitzpatrick Stadium. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Cross Insurance Arena - 4 min walk
  • Popular Location
    Wadsworth-Longfellow House - 7 min walk
  • Popular Location
    Port City Music Hall - 7 min walk
  • Popular Location
    Merrill Auditorium - 8 min walk
  • Popular Location
    Children's Museum of Maine - 9 min walk

Getting around

  • Portland Transportation Center - 4 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 8 min drive

About this property

Hyatt Place Portland-Old Port

An indoor pool, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle, and a free cruise terminal shuttle are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 130 rooms provide free WiFi and free wired Internet, LED TVs with satellite channels, and conveniences like sofa beds and sitting areas. Other amenities available to guests include iPod docks, refrigerators, and premium bedding.

Policies

Check-in

Check-in between 3 PM - 6 AM
Early check-in subject to availability
Express check-in

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Airport shuttle service is available on request from 8 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 75 per pet, per stay
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 11 and USD 11 for adults, USD 11 and USD 11 for children (approximately)
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply.

Property is also known as

  • Hyatt Place Hotel Portland-Old Port
  • Hyatt Place Portland-Old Port
  • Hyatt Place Portland - Old Port Maine
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland Old Port
  • Hyatt Portland Old Portland
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland-Old Port Portland
  • Hyatt Place Portland-Old Port Hotel Portland

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: USD 20.00 per night
  • Valet parking: USD 25.00 per night
  • Electric car charging station
  • Parking height restrictions apply
  • Free roundtrip airport shuttle from 8 AM - 11 PM
  • Airport shuttle on request
  • Free area shuttle up to 1.00 mi
  • Free roundtrip train station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: USD 11-11 for adults and USD 11-11 for children
  • 1 coffee shop/café
  • 2 bars/lounges

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (1050 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)
  • Sofa bed double
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area
4.4

Excellent

5 - Excellent
936
4 - Good
545
3 - Okay
146
2 - Mediocre
43
1 - Poor
35
4.6
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.5
Property condition

4/5 Good

A nice town centre hotel. Good service at reception, car valet etc. Large room and bathroom. Would have liked a kettle in the room for tea. Nice rooftop view from 4th floor

Stayed 2 nights in Oct 2019

2/5

The location was idea. We were able to walk to many places of interest. The advertised shuttle however was not available when needed for a train we took to Boston nor to the airport because both trips were too early. the shuttle was only available from 8:30 am to 10 pm. It was also not available to take us anywhere except within a mile of the hotel...also not as advertised. Our room was not cleaned 2 out of the 6 days we were there. Had to track down clean towels A fire broke out somewhere in the building...not the kitchen. There was no loudsspeaker or any notification for the guests as to what to do. Absolutely no signs directing people to the stairs or where the stairs were located. One night we were actually locked out of the building. We had to show our keys to enter..very rude.

Stayed 6 nights in Sep 2019

3/5

This traveler didn’t leave comments with their review
Stayed 1 night in Oct 2019

3/5

Location was great. Walkable area. Parking is a bit expensive. Property is fine, acceptable, but nothing “wow”ed me. Breakfast not included and in a small area off the lobby. Plenty of restaurants nearby instead. For the room, our phone didn’t work, we had to call for an ironing board and extra blankets and the bathroom door (frosted glass, sliding) would not close all the way and therefore wouldn’t lock.

Stayed 2 nights in Sep 2019

5/5 Excellent

Staff was very efficient and friendly. Room was modern and clean.

Stayed 1 night in Sep 2019

Tell us how we can improve our site