Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Inn at Portland

2 out of 5
Inn at Portland
1150 Brighton Ave, Portland, ME

Reviews

5.8
Rating 10 - Excellent. 53 out of 500 reviews" "
Rating 8 - Good. 123 out of 500 reviews" "
Rating 6 - Okay. 131 out of 500 reviews" "
Rating 4 - Poor. 94 out of 500 reviews" "
Rating 2 - Terrible. 99 out of 500 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Onotse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nightmare and should be shut down. I can’t believe the Maine Hospitality Ass allows this place to operate and have the nerve to charge 200 dollars per night.
Stayed 1 night in Sep 2023

2/10 Terrible

Don

Disliked: Cleanliness, property conditions & facilities
Avoid
Do not stay here. 30+ yrs of mold/mildew and smoke baked into the walls and carpet. Carpet is sticky. Thought to myself "I just need to stay somewhere tonight. I'll probably get used to the smell and I can put on flip-flops to walk to the bathroom". Then I felt the bed - moist. Not a word you want to associate with a bed. Another word? Sticky. Told them I couldn't stay there 'cause it was too gross. I was informed that it was their policy that if I'd been in the room more than 30m that they'd charge me for the 1st night (I was there about 45m). Note: they have a policy for this. A policy. In the end, we agreed I'd pay a $25 "cleaning fee". The only proof anyone had been in the room was an old receipt in the garbage and I'd turned down the bed, but whatever. I'd pay $25 to not stay there any day.
Stayed 3 nights in Sep 2023

4/10 Poor

Robin

Traveled with family
Disliked: Amenities, property conditions & facilities
Property was very dated and the room had a musty smell. The hallways even had an odor. The breakfast was very minimal
Stayed 1 night in Oct 2023

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Jennifer

Stayed 1 night in Oct 2023

2/10 Terrible

Edward

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed overnight on our way to somewhere else. Room was on the bottom floor which smelled damp and moldy. Impossible to ignore.

4/10 Poor

Stephen

Stayed 1 night in Oct 2023

2/10 Terrible

chris

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs bedbugs bedbugs…
Stayed 1 night in Oct 2023

8/10 Good

Sandra

Stayed 1 night in Oct 2023

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where is the door?
I finally found someone in the Thai restaurant who knew where the front entrance was. It is immediately adjacent to the highway. Despite that, the room was quiet, clean and comfortable. No surprises.
Stayed 1 night in Sep 2023

8/10 Good

DAWN, Middleville

Traveled with family
Liked: Cleanliness, staff & service
It was a good place for an overnight.
Stayed 1 night in Sep 2023

10/10 Excellent

GEORGE

Liked: Cleanliness, property conditions & facilities
check in was slow, but i liked the room. Nicest one on my trip.The breakfast was just so so. Nice pool.
Stayed 1 night in Sep 2023

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, quiet, and an easy drive to the center of town.
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

MR VALERY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Portland
Good stay and affordable hotel. I made a later booking and went as expected.
Stayed 3 nights in Sep 2023

8/10 Good

Gene

Traveled with partner
Liked: Cleanliness, staff & service
It was great for what it was.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and reliable. Great for a short stay.
Stayed 1 night in Sep 2023

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were clean & comfortable. The staff was friendly.
Stayed 6 nights in Aug 2023

10/10 Excellent

Deysi

Stayed 1 night in Aug 2023

6/10 Okay

Hayley

Traveled with partner
Liked: Staff & service
The continental breakfast left alot to be desired, especially for a $200 room.
Stayed 1 night in Aug 2023

4/10 Poor

Brandi

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was incredibly musty, and overpriced. I found a roach in my room. It was non smoking but smelled of smoke and mold. Parking is awkward compared to where you enter. The area around the property was safe.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy stay near I-95. Quiet inn about 10-15 min out from the downtown. Friendly staff
Stayed 2 nights in Aug 2023

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Thomas

Stayed 1 night in Aug 2023

10/10 Excellent

ronel

Traveled with partner
Liked: Amenities
The lady at the front desk was very nice and helpful. The price was too high for Friday night and the breakfast was very poor, also nothing much to eat. Overall it was a good time. Thanks
Stayed 4 nights in Aug 2023

8/10 Good

Ivan

Traveled with family
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Riley

Online booking makes the hotel look a lot nicer and overall more updated than it actually is. The room was decently clean but had a strong odor, we went out and bought febreeze. The hotel hallways are extremely dark and a little sketchy. Okay for just a place to sleep but would not visit with little kids.
Stayed 1 night in Aug 2023

6/10 Okay

Richard

Stayed 1 night in Aug 2023

2/10 Terrible

Sylvia

Disliked: Property conditions & facilities
The most expensive of my trip and the most cheap breakfast possible
Stayed 1 night in Jul 2023

4/10 Poor

Stephanie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Convenient. Only reason we stayed here was every other option was double the price ($650plus). Not worth the $350 bucks to stay here. Very smelly in hallways and lobby. Melted iron stain on floor in our room. Shower was like being power washed. Only plus was it was 10 min drive to downtown Portland.
Stayed 1 night in Jul 2023

2/10 Terrible

Latisha

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Radica

Stayed 1 night in Jul 2023

4/10 Poor

Thomas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Over night stay
A bit expensive for the accommodations. The website did not mention a pool in the accommodation so we didnt bring bathing suits, we would have used the pool. We had an early bus so we didnt have a lot of time there, but it was clean, slthough quite dated. I was happy with the size of the room. The front desk personnel was very friendly.
Stayed 1 night in Jul 2023

8/10 Good

Andrew, lords Valley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean and comfortable and since we were only staying for a night that was our primary concern. It is a ten minute drive from downtown but there are places to eat close by. There is a pool but they were waiting on permits before they could allow guests to use it. There breakfast was a nice touch.
Stayed 1 night in Jul 2023

8/10 Good

Lawrence

Stayed 1 night in Jul 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The girl at the reception desk was very understanding and helpful!
Stayed 1 night in Jul 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Michaela

Disliked: Cleanliness, property conditions & facilities
Halls and room smelled terribly of mold and mildew. I broke out in a rash while changing my clothes. I left there immediately. You have to drive down an alley past the dumpster of the Chinese restaurant it abuts. Did not feel safe there at all. Another reason why I left without staying there. And used Expedia and cannot get refund. I will NEVER use Expedia again.
Stayed 1 night in Jul 2023

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken stuff and when they replaced it that was broken also. Property is dirty and feels unsafe. Staff was very nice though!
Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Stayed 1 night in Jul 2023

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service
Pool and breakfast, great pluses
Stayed 1 night in Jul 2023

4/10 Poor

Rosa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommend
The room size was ok, the customer service was not bad or good really… just “ok”. The room doesn’t look like it’s ever deep cleaned. There where spider webs in the corners, and old dead bugs beside the bed. The place smelled of smoke and old mold. It was very humid inside which could be why it smelled that way. The room is fine if you just need something for a couple hours but after that you may end up with a headache.
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner is very nice
Stayed 2 nights in Jul 2023