Ratings based on 1,932 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Close to downtown Portland

Posted Nov 27, 2016
This is a really nice place to live with U can bring ur love pets and stay in a nice and cozy suit here The decoration and overall inner facilitation is perfectly beautiful
Comment from Hotel Management
Dec 2, 2016 by Robert, Hotel Management
Thanks very much! Hope you and your pet enjoyed yourself and that you make it back soon. Robert General Manager Kimpton Monaco Portland
5 out of 5
by A verified traveler from Santa Clara, United States of America

Great hotel in the City

Posted Nov 26, 2016
Great hotel in the City near shopping mall, restaurants and sites to see. Staff and accommodations were wonderful. Amenities great too.
Comment from Hotel Management
Dec 2, 2016 by robert.hannigan@kimptonhotels.com, Hotel Management
Dear Maha, We really appreciate it! Have a great holiday season and come see us again. Robert General Manager Kimpton Monaco Portland
5 out of 5
by A verified traveler from US

Wonderful Place

Posted Nov 26, 2016
Hotel was beautiful! Staff was pleasant and quick to meet our needs. We had such a wonderful stay and location is close to all restaurants, shopping, etc.
Comment from Hotel Management
Dec 2, 2016 by Robert, Hotel Management
Thanks Ayesha! Hope you have a chance to see us again soon. Robert General Manager Kimpton Monaco Portland
4 out of 5
by A verified traveler from Seattle, United States of America

Nice hotel in Portland

Posted Nov 23, 2016
Excellent staff and amenities in a great town. Parking is at a premium unless you get going before 8 and are comfortable leaving your car on the street. Easy walking anywhere downtown or transit to the many great neighborhoods in the fun city.
Comment from Hotel Management
Dec 2, 2016 by Robert, Hotel Management
Hello Ray, thanks for your comments about your stay. One thing we wanted to mention should you choose to park in the streets is to please come to the hotel and drop off your things first. This way it's a much easier arrival! Have a great winter and get back and see us soon. Robert General Manager Kimpton Monaco Portland
5 out of 5
by A verified traveler from US

Posted Nov 21, 2016
Amazing staff, value and location. We will be back.
Comment from Hotel Management
Nov 22, 2016 by Robert - GM, Hotel Management
Thanks so much, we can't wait to see you!
5 out of 5
by A verified traveler from US

Great hotel in a great location in Portland OR.

Posted Nov 14, 2016
Location: Walking distance to many downtown bars and restaurants, as well as the river and Saturday street fair.
Wonderful large suite on 2nd floor. Room had very high ceilings, nice furniture etc. Staff always very helpful. Though we did not have our dogs with us, this is a dog friendly hotel and we enjoyed seeing other dogs in the lobby.
Comment from Hotel Management
Nov 22, 2016 by Robert - GM, Hotel Management
So happy you enjoyed yourself! Have a wonderful holiday season and get back soon.
3 out of 5
by A verified traveler from US

Not my first choice of hotels

Posted Nov 8, 2016
Location: Location is great and walking distance to shopping and restaurants
The staff was pleasant but not helpful. No one out front to help direct you to valet which was down the block inside a garage. The hotel had a funky smell and looked run down.
Comment from Hotel Management
Nov 10, 2016 by Robert, Hotel Management
Thanks very much for your feedback and our apologies for a less than stellar experience. We've got indoor parking (the only downtown hotel that does) so when you arrive at our hotel please go down the entrance where you'll be greeted by our stellar Guest Services team. We have a doorman whose role is to guide our guests down to that area, but it's entirely possible that he was accompanying a guest to our front desk when you arrived. We'll make sure to communicate to our team that we need to stay on point to avoid those issues in the future. Thanks again and we hope you give us another chance soon. Robert - GM
5 out of 5
by A verified traveler from US

We will be back!

Posted Nov 7, 2016
Pros: My husband and I loved the easy valet parking, the evening cocktail hour and the quaint room. This hotel is close to everything we love about downtown Portland.
Cons: There was a little bit of a wait/ line at check in.
Comment from Hotel Management
Nov 11, 2016 by Robert, Hotel Management
Thanks very much and please get back here soon! Robert GM
4 out of 5
by A verified traveler from US

Convenient location and good customer service

Posted Oct 27, 2016
Whoever decorated the room should try again. Horrible plaid that was disorienting. Also why would you put a HUGEmirror directly next to the bed. Very weird.
Comment from Hotel Management
Nov 11, 2016 by Robert, Hotel Management
Thanks and apologies that you found our decor a little over the top. Our goal was to keep it eclectic and vibrant but completely understand if you found it distracting. We want all of our properties to have a completely different and unique feel to them so we try very hard to make them feel like one of a kind. We certainly love it! But we want you comfortable and to stay in a Kimpton. So if you don't connect with our hotel, we've got two other great hotels in the city; the Vintage and RiverPlace. Check them out, I think you'll definitely find a match! My thanks again for your feedback and hope you can make it back to Portland soon. Robert GM
5 out of 5
by A verified traveler

Great service, and particularly the valet staff

Posted Oct 21, 2016
Great service, and particularly the valet staff were super helpfull.
Comment from Hotel Management
Nov 10, 2016 by Monaco PDX GM, Hotel Management
Thanks very much, we love our valet staff too! Please get back soon. Robert GM