Not worthy of the Kimpton name. Avoid.
Posted Aug 28, 2016
Would definitely not stay here again. We had a suite. Pros: great front desk (if you find the right person: Claire). Very close to everything. Cons: Bed is tired and definitely needs to be changed. As some previous travelers mentioned, the room felt dirty, the carpet is definitely stained. Housekeeping is awful: no vacuuming, no sheets changing unless we asked, and sometimes they totally forgot (or neglected to make the room). Definitely NOT worth the money.
Comment from Hotel Management
Oct 5, 2016 by Robert , Hotel Management
Thanks very much for the feedback and our apologies for what was clearly a frustrating experience! While we're happy that you enjoyed Claire's assistance we're sorry that the bedding issue impacted your stay. I'm happy to report that we're in the process as we speak of purchasing brand new beds (along with TV's) and expect to have them in our rooms in a matter of weeks. We hope that once they're in you give us another chance? We've love our overall experience to be as wonderful as Claire!
Kimpton Monaco Portland