Ratings based on 2,050 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Nelson BC

Convenient downtown location

Posted Jul 12, 2017
Stayed here two nights with our daughter and son inlaw, the room was perfect, Hotel was funky, great bar/ restaurant attached.... and walking distance to everything.
Comment from Hotel Management
Jul 13, 2017 by Hotel Monaco, Hotel Management
Thank you for your review! So great to hear you enjoyed you stay with us! Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Convenient location, wonderful staff

Posted Jul 4, 2017
Pros: Friendly staff, beautiful rooms, comfy beds.
We've stayed a the Monaco many times, and it's always a pleasure. The location in the heart of downtown Portland is within walking distance of so many great restaurants, food trucks, donut shops, and attractions. The staff is always accommodating, and the rooms are both functional and beautiful.
Comment from Hotel Management
Jul 5, 2017 by Hotel Monaco, Hotel Management
I don't think we could have said it better! Thank you for your review and for staying with us. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

The only hotel to stay in Portland!

Posted Jul 3, 2017
Location: Downtown Portland. Close to food trucks, shopping such as Nordstrom. Also, you can walk to Sheryl's on 12th (Breakfast) in 6 minutes.
My family and I love this hotel. One of the reasons is because we bring our dog to Portland and Kimpton is dog friendly. Great location in downtown Portland, awesome facility and staff.
Comment from Hotel Management
Jul 3, 2017 by Hotel Monaco, Hotel Management
Good to hear that we kept up the streak! We truly appreciate your checking out our home and grateful for your kind words. Come see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from walla walla ,WA

Excellence!

Posted Jul 1, 2017
Loved everything about this place. Rooms are beautiful. Staff super friendly!
Comment from Hotel Management
Jul 5, 2017 by Hotel Monaco, Hotel Management
Love these pics! Especially the 2 of you! Thanks for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2017
I only had 1 night and was not able to check out all the facilities
Comment from Hotel Management
Jun 29, 2017 by Monaco Hotel, Hotel Management
We look forward to you staying with us again to spend more time with us! Thanks!
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

location

Posted Jun 27, 2017
Pros: location, furnishings, cleanliness , staff
Cons: nothing
Location: we only stayed one night and explored the local area from the river front to the near by parks and restaurants.
always a pleasure to stay in a Kimpton hotel - great locations, trendy , clean and unique furnishings make the experience truly worth the money. The staff is always friendly with helpful tips from local restaurants , and things to do in the area.
Comment from Hotel Management
Jun 29, 2017 by Hotel Monaco, Hotel Management
Thanks for staying with us. It is so great to hear you enjoyed your stay with us. Our staff love sharing local options of fun things to do!
3 out of 5
by A verified traveler from Bay Area CA

Nice hotel marred by roaming and sleeping homeless

Posted Jun 23, 2017
Room was clean, and tastefully decorated, but it was very small for the over $400 price.
Comment from Hotel Management
Jun 29, 2017 by Hotel Monaco, Hotel Management
We have many different room types available at our property. Hope you can try another type next time. Thanks for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from f

Heart of the city

Posted May 29, 2017
Perfectly located, easy walking distance to everything. The Monaco is eclectic, friendly, comfy and spotlessly clean. Great, positive staff (we interacted with parking attendants, front desk personnel and housekeeping -- all first class).
Comment from Hotel Management
Jun 6, 2017 by Robert, Hotel Management
Wonderful words, thanks so much! Hope you can come back soon now that the weather is perfect! Robert - GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Saved by the staff at the Kimpton Monaco Portland!

Posted May 17, 2017
Pros: Everything! Thank you so much Joanna, Steven, Rebecca & the rest of the staff!
Cons: Nothing! Rebecca, Joanna, Steven & the rest of the staff went way above & beyond in helping me recover from a traumatic night.
Location: I'll explore next trip - this time I just relaxed at the Kimpton visiting with my niece.
I will only stay at the Kimpton Hotel Monaco in Portland on my Portland visits. I live in Seattle & was going to Portland to visit my niece that I hadn't seen in over 2 years. While trying to leave Seattle, my car was hit by an uninsured motorist (major damage) so after the police report, getting a repair shop appt. & a rental car, I set out for Portland. By the time I got on the freeway I was 3 hours late, in heavy evening traffic & a raging storm. After hours driving an unfamiliar car in blinding rain & darkness, just as I was just getting into Portland my phone died (the USB in the rental didn't work) so I immediately got lost. Still in pouring rain & pitch dark, I stopped at 3 places to try charging my phone, getting various directions by people trying to be helpful. I was lost for over 2 hours before I got enough bars to call the hotel. The Kimpton receptionist talked me through turn by turn until I reached the hotel where the bellman Steven was outside waiting for me. I arrived wet, tired & sobbing after an off the charts bad day. There was a box of tissues waiting & a warm, comforting reception. While hearing about all the mayhem of the day, they upgraded my room - completely surprising me. My niece came & spent the night. Even though the dinner menu had closed 30 min. earlier, they still let us order from the dinner. We had a fantastic meal & a much needed bottle of wine in our beautiful room. I'll never forget the kindness & support from the staff.
Comment from Hotel Management
Jun 6, 2017 by Robert - GM, Hotel Management
What a wonderful review, our thanks from the bottom of our hearts! And yes we agree, the team here is a very special group of people. Hope to welcome you back for a smoother visit soon. Robert - GM
5 out of 5
Recommended
for Everyone
by A verified traveler from kauai , Hawaii

Posted May 17, 2017
Pros: Everything
Cons: housekeeping , when stay is longer than a few days.
Location: Shop, food, symphony, opera , parks, theater, art museum, Japanese garden. what more!
Great décor, very comfortable and super great design . Location perfect for walking everywhere . access to symphony theater , stores and great restaurants. Just, a pretty hotel. Love to know who designed your interiors. I would hire them.
Comment from Hotel Management
May 18, 2017 by Robert - GM, Hotel Management
Hello Liz, thanks very much for staying with us we really appreciate it. Apologies for missing the mark on housekeeping; we'll share it with our team so we stay on top of it. Regarding our design; it was accomplished by Paletteur, based out of San Francisco.