Great staff but motel type room accommodations
Posted Aug 9, 2016
The room was more like a tired Holiday Inn. It was not worth paying double price per night to be at a decent location in a motel style room. Rock hard sofa type furniture blocks, one chair at a round table pushed into the corner, long skinny room so you can't see the TV from the bed. There was no place in the room for 2 humans to stay comfortable for more than 5 minutes. They do not change bedding daily unless you put in a special request. Housekeeping did not empty the ice container or wipe out soap dishes. The courtyard view was actually a daylight basement view of the gravel between wings. Windows are hard to operated and no screens. This not-so-luxury hotel provides one washcloth and one towel per person per day, most of us travelers prefer more. The ice machines are only on the top two floors. The room was overpriced for the accommodation and the parking rate is also the most I have ever paid. Do not book room 210.The staff was great,
Comment from Hotel Management
Aug 17, 2016 by Ryan , Hotel Management
Hi Dave, I would like to apologize that you were so disappointed in the guestroom accommodations. I wish you would have informed me during the visit so we could provided another guestroom that better suited your needs. We have some fantastic suites with river views and I would love to offer you one upon a future visit. Thank you for your feedback.