Ratings based on 641 Verified Reviews

3.7 out of 5
73% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington state

Nice hotel. Reasonable price.

Posted Jun 11, 2017
Pros: As above.
Room was clean when comparing to some more expensive hotel. Staffs are friendly and honest. Good location.
Comment from Hotel Management
Jun 15, 2017 by Management , Hotel Management
We appreciate the feedback we get from our customers, we hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place off beaten path

Posted Jun 5, 2017
It's on highway 30 just north of town but 10 min drive to downtown , good parking close in
Comment from Hotel Management
Jun 15, 2017 by Management , Hotel Management
thank you for your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from Astoria, OR

True to advertising

Posted May 25, 2017
I am slightly disabled and I was so pleased to see that handicap accessible rooms were available. I use a cane but need assistance getting in and out of the shower. The facilities were perfect for my needs and I have to say that the bed was the most comfortable I have ever found in a motel/hotel. My husband and I both agree on that. We will be traveling to the area quite frequently over the next 3 to 6 months and we will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Euro's review

Posted May 15, 2017
I enjoyed my stay. The only thing I did not enjoy was the cleanliness of the room. I found hair and bugs of garbage.
1 out of 5
by A verified traveler from SF

Swichd me to another hotel without contacting me.

Posted May 11, 2017
Pros: Terrible!!
Cons: Staff was RUDE and lied about contacting me. They overbooked the hotel and had no respect for their customer.
Location: Industrial area, main thorough fare for commute traffic to St. John's bridge.
This hotel never contacted me to tell me they switched me to another hotel on the opposite side of town. I was traveling all by myself and it was evening and they RUDELY sent me out across town in a place I was unfamiliar with and sent me to a not so nice area.
Comment from Hotel Management
May 16, 2017 by LQ Customer Care , Hotel Management
We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us. Sincerely, LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
The location sucks. No food tasting laces Deliver here. Free breakfast here is the best though. And the lady that is there taking care of breakfast is the nicest ever!
Comment from Hotel Management
May 13, 2017 by Management , Hotel Management
Thank you for your feedback, we love to hear what we have improved on and what we need improvement on. We are conviniently located 2-3 miles from downtown Portland, and just a 5 minute drive from 23rd Ave, which is a avenue full on boutiques and restaurants. We also offer delivery dish.com which is a service that delivers different types of foods with a delivery charge. If you ever have any questions please Feel free to ask the front desk for assistance. we hope to see you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, Wa

Nice Hotel Very pet friendly.

Posted May 3, 2017
Pros: I really like how pet friendly this hotel was, but I would call about pet policy because is was a little different then what on the hotel website.
Cons: I think the pool chlorine might have been off. My skin got iterated from it. Note I don't usually have a problem.
Location: It's not really near anything but it's not a long drive to get anywhere.
We were pretty happy with our stay. Room was clean and staff was friendly.
Comment from Hotel Management
May 10, 2017 by Management , Hotel Management
Thank you so much for your feedback. If at any time you encounter any issues during your stay please feel free to ask for assistance at our front desk. We hope to see you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bonney Lake, WA

It's a good value

Posted May 1, 2017
The hotel was under renovation but clean. The previous people in our room were smoking marijuana so the room smelt pretty bad upon entering. Additionally the previous people had covered the smoke detector up with electrical tape so it was disappointing that our safety was compromised and not double checked by hotel staff prior to our arrival. We also didn't check the alarm to ensure it was off and it went off at 4am. That was our fault but would have been nice if staff ensured they were all off on open rooms. The breakfast was great and there was plenty to eat. Staff was nice and helpful. This hotel is in the middle of an industrial area, so be warned, there's nothing around other than a McDonalds up the road. It was a nice clean comfortable hotel and a good value, but we would likely pick something closer to town next time
Comment from Hotel Management
May 11, 2017 by Management , Hotel Management
Thank you for your great feedback our customers views and safety is very important to us. if at any time you encounter any problems while staying with us please feel free to contact our front desk staff to assist you. We will be sharing this review with our front desk and housekeeping staff to make sure they are double checking these type of errors. We hope you give us the opportunity to have you come and stay with us again. Rest to assure we will be adressing this issue properly.
3 out of 5
by A verified traveler

Price wise better than most in area

Posted Apr 27, 2017
The desk crew were anything but what would be expected. No smiles, no greeting, and unless you asked questions, no information was given.. ie that the breakfast room had been moved. There was no signage in my area indicating that. Breakfast was OK but not nearly as good as other places I have stayed. Would I return there, the answer is NO. There was soap pieces left in the shower from the former occupant and the safety bolt on door did NOT work.
Comment from Hotel Management
May 8, 2017 by Management , Hotel Management
We thank you for your review our customers views and opinions are very important to us. We take them very serious, we will be sharing this information with our staff to make sure they are greeting our customers with care. We are sorry to hear about this experience you encountered during your stay. Rest to assure we will be adressimg these issues.
3 out of 5
Recommended
for Everyone
by A verified traveler

You get what you pay for, and that's okay!

Posted Apr 26, 2017
Great hotel for a tighter budget. Hotel was a bit loud, as in everything done outside the doors could be heard. Not complaining, just telling you that if you're a light sleeper to be prepared. Super dog friendly, which was very appreciated. Easy access to the best parts of Portland.
Comment from Hotel Management
May 8, 2017 by Management , Hotel Management
Thank you for a great feedback :) we hope to see you back soon. We hope this recent stay does not affect a future visit.