Ratings based on 1,474 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2018
Was under construction and the breakfast was disappointing. It was in a good location and affordable though
Comment from Hotel Management
Apr 18, 2018 by LQ Customer Care, Hotel Management
Dear Guest, Thanks for taking the time to post a review of our hotel. As you mentioned, we are undergoing a complete renovation and are confident that our upgrades will benefit all of our guests. We are delighted that you enjoyed our location and look forward to having you as a guest again soon to experience our fully updated property. Sincerely, Bennie, LQ Customer Care Agent
2 out of 5
by A verified traveler from New Hampshire

Very disappointing

Posted Apr 9, 2018
Guests should have been made aware of remodeling when booking. We were told upon arrival that rooms were recently remodeled- poor bathroom design with no space for products. Carpet in room was lumpy and was wet under foot. No shuttle to down town and despite raising concerns we were told it was corporates decision to not disclose the remodel. Very disappointed.
Comment from Hotel Management
Apr 11, 2018 by LQ Customer Care , Hotel Management
Dear Valued Guest, Thank you for taking the time to share your comments about your stay. We are very sorry that your experience was not up to your expectations due to the renovations. We truly appreciate your feedback, and will keep your comments in mind while we continue working hard to improve our guest’s experience. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements. Sincerely, Danielle LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Under renovation

Posted Apr 8, 2018
Room very nice- already renovated, hallways a mess- no lobby
Comment from Hotel Management
Apr 14, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to post a review of your recent stay. As you mentioned, we are undergoing a complete renovation and are confident that our many upgrades will benefit all of our guests. Although you found our rooms to be very nice, we are extremely sorry for the inconveniences caused by our renovation efforts. We look forward to having you as a guest again in the future to experience our fully updated property. Sincerely, Bennie, LQ Customer Care Agent
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2018
Excellent one night stay for business. Close to downtown at a great price.
Comment from Hotel Management
Apr 9, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you so much for your review! We are happy to hear that you enjoyed your stay and look forward to having you back again. Sincerely, Diana - LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Just an Uber away from all the fun.

Posted Mar 26, 2018
The room was nice because it had just been rebuilt recently. The Hotel was under construction and the parking was limited. Other than that the location being close to town was a plus and cheaper price.
Comment from Hotel Management
Apr 2, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your review. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels. Sincerely, Diana - LQ Customer Care
2 out of 5
by A verified traveler

Under renovation, over priced

Posted Mar 23, 2018
The hotel lobby is completely underconstruction. Our check in was easy, the staff very friendly. Our room was across from the elevator, the elevator was as cold as the outside. We could hear everyone talking outside our room. There was no vent in the bathroom so the shower made the room humid. The room was tiny. For the same money, I couldve had a nicer experience elsewhere.
Comment from Hotel Management
Mar 27, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We will be forwarding your feedback to the hotel management team to be reviewed. Respectfully, Diana - LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but under construction

Posted Mar 20, 2018
The exterior and improvised lobby area look frightful, as they're undergoing a major renovation. But the renovated room we had was nicely appointed, clean, and comfortable.
Comment from Hotel Management
Mar 27, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for sharing feedback about your recent stay at our property. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements. Sincerely, Diana - LQ Customer Care
3 out of 5
by A verified traveler from New Hamphire

Hotel under construction

Posted Mar 18, 2018
Bad first impression. I understand why the hotel does not state it is under construction. But i am ashamed at expedia for suggesting this hotel. I felt unsafe, noisy, non existant workout room and this is wby i picked this hotel. Shame on you, i dont trust you no more
Comment from Hotel Management
Mar 26, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your review. We apologize that you were not informed of our renovations prior to arriving to the hotel and for any inconvenience that may have been caused you. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements. Sincerely, Diana - LQ Customer Care
3 out of 5
by A verified traveler

under construction

Posted Mar 14, 2018
was very close to the hospital.. currently undergoing mayor remodeling so the parrking was limited . breakfast was good. rooms were clean
Comment from Hotel Management
Mar 16, 2018 by LQ Customer Care, Hotel Management
IMB, We appreciate you taking the time to post feedback of your recent stay and for your kind words about our clean rooms and great complimentary breakfast. As you mentioned, we are undergoing a complete renovation and we are confident that all of our guests will benefit from our many upgrades. We look forward to having you visit us again in the future to experience our fully updated hotel. Sincerely, Bennie, LQ Customer Care Agent
3 out of 5
Recommended
for Everyone
by A verified traveler from nh

Posted Mar 14, 2018
Major renovations. If you book directly through hotel they will give you a deal but not through expedia
Comment from Hotel Management
Mar 21, 2018 by LQ Customer Care, Hotel Management
Melanie, Thanks for your review. We truly appreciate your business and hope you will choose us for your future lodging needs. Sincerely, Diana - LQ Customer Care