Ratings based on 1,938 Verified Reviews

3.8 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Apr 23, 2018
Safe, quiet, bare bones room with a comfortable bed. Location can't be beat.
Comment from Hotel Management
Apr 24, 2018 by Jon Bean-GM, Hotel Management
Thank you for taking the time to let us know about your stay. We are glad you enjoyed it and look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to soccer stadium.

Posted Apr 22, 2018
Hotel is a little rundown but it was clean and staff members are very nice, respectful and helpful.
Comment from Hotel Management
Apr 24, 2018 by Jon Bean-GM, Hotel Management
Thanks so much for taking the time to let us know about your stay. We are in process of some updates and improvements and hope that the next time you are through town, you will stop by and see some of them in person. I'm glad to hear that you enjoyed the staff and the cleanliness of the property though. Best wishes on your future travels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Great for what you pay for

Posted Apr 20, 2018
The hotel was very clean, modern, with friendly and helpful staff members. The room itself was quite small, but comfortable and perfect if you don't plan on spending a ton of time in your room when you stay. The beds were comfortable, the water pressure in the shower was perfect. You are within walking distance from just about everything you could want downtown, and close to max stops and street cars to get you everywhere else. The only issue we had involved a lot of noise from the room above us. The floors are hardwood and anyone walking above you, or setting anything down, or dropping anything can easily be heard. We were awoken earlier than desired several mornings, and it makes napping during the day time all but impossible if you are looking for some siesta action. Outside of this small complaint it was overall a very enjoyable stay.
Comment from Hotel Management
Apr 24, 2018 by Jon Bean-GM, Hotel Management
Thanks so much for taking the time to let us know about your stay. I'm glad that for the most part this was a good stay and you enjoyed your time. I am very sorry that you experienced noise issues during your stay. We hope to see you again on a future visit to town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Large suite

Posted Apr 20, 2018
The apartment/room is a very good size. With a separate bedroom and a sofa couch in the living area. There is also a small kitchen area With fridge, dishwasher etc Great place to stay especially if you are going to be in town for a while Room comes with coffee, oatmeal, fruit and oj! Down in the reception area, they offer coffee, tea, cookies. Staff is very friendly and location is pretty good. About 2 blocks from the train going to downtown Also about 2 blocks to the soccer stadium (?)
Comment from Hotel Management
Apr 20, 2018 by Alex GSM, Hotel Management
Hello, Thank you for staying with us. We are happy to hear that you enjoyed the Suite you stayed in. It sounds like you found your way around town pretty well. We appreciate your feedback and hope you come back and see us again if your travel plans ever bring you back this way.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, good value

Posted Apr 16, 2018
Clean, basic. Good location not far from downtown. Good value. Advice; get a room on an upper floor. Sound from room above carries.
Comment from Hotel Management
Apr 17, 2018 by Jon Bean-GM, Hotel Management
Thank you for taking the time to let us know about your visit. We appreciate your feedback very much. We hope to see you again on your next visit to Portland.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hood River, OR

Clean suite, fantastic location

Posted Apr 8, 2018
Stay here periodically. Close to everything. Dog friendly. Kinda dated but clean and comfortable.
Comment from Hotel Management
Apr 9, 2018 by Jon Bean-GM, Hotel Management
Thank you for taking the time to let us know about your stay. I'm glad you have had an overall positive experience as our guest. We are working toward some updates that I hope will be encouraging to you. We look forward to seeing you again on your next visit to town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2018
Charming room with clean kitchen, bathroom, living room. Bed was very comfortable
Comment from Hotel Management
Apr 9, 2018 by Jon Bean-GM, Hotel Management
Thank you for taking the time to let us know about your stay. We appreciate it very much and I'm glad to hear it was such a positive visit. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area

Posted Mar 30, 2018
Great hotel close to downtown. Everything was just a bit noisy in general. The bed was really comfortable but so creaky with every small movement. If you sleep with the heater/AC unit on, sleep with earplugs so it doesn't keep waking you up. And the hardwood floors were clean and nice bit if you stay downstairs, you better hope your upstairs neighbors are light on their feet. These issues weren't a deal breaker and after the first night, I forgot about them. We truly liked the hotel and enjoyed our entire stay in Portland.
Comment from Hotel Management
Apr 3, 2018 by Alex GSM, Hotel Management
Hi Jasmine, I want to thank you for staying with us. We appreciate you taking the time to share your experience. I'm sorry to hear that you experienced some noise issues, but I am glad things were ok after your first night. We hope you come and see us again if you are ever back in Portland. Safe travels!
3 out of 5
by A verified traveler from Tacoma, WA

Clean, but small and a bit loud

Posted Mar 30, 2018
Room was nice and clean, minus a long hair on my pillow. Hotel description claims modern minimalistic decor. We found out that means tile floors and no fridge. The floors didn't bug our feet, but found our that if you're on the bottom floor, that means you hear every move above. The noise was a bit much, and the hotel staff was completely dismissive when I complained in the morning. I was told that I should've told front desk during the night, but I just kept trying to get all the way to sleep instead of getting up and making a complaint. I was very unimpressed with the front desk man, not even an apology, almost insulted by his smirk and dismissiveness. The shower curtain clings to your body every moment you try to shower. Parking was initially difficult, but spaces did become available. Volume on tv remote was non-functional, which didn't help alleviate our neighbor's noise. Queen bed was pretty uncomfortable, although had decent pillows. Was only one block off Burnside and very close to fast food, coffee, shopping, and drug store.
Comment from Hotel Management
Apr 4, 2018 by Alex GSM, Hotel Management
Hello Ben, We want to thank you for staying with us. I apologize for the lack of customer service that you received during your checkout process. We do sincerely care deeply about our guests and the different situations they may have experienced during their stay, but it seems we failed in this instance. We appreciate you taking the time to share your experience. I will be addressing this matter with our Front Desk staff. Safe travels out there and thanks again for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Perfect for a short stay in Portland

Posted Mar 29, 2018
Pros: Location, Size
Cons: Pillows, sealant around front door to hotel room (gaping around doors makes the room a little drafty)
Location: Nob Hill, Restaurants, Breweries, Shops
My husband and I spent two nights here - great location walking distance to restaurants and breweries along 21st/22nd/23rd and a short uber ride (or longer walk) from Downtown and across the river! Spacious rooms with your own little kitchen and very friendly and accommodating staff! Free parking was a big plus. Would definitely stay here again!
Comment from Hotel Management
Apr 3, 2018 by Alex GSM, Hotel Management
Hi Ashley, We are happy to hear that you enjoyed your stay with us during your time in Portland! It sounds like you found your way around city. We hope you come see us again if your travel plans ever bring you back this direction. We appreciate your feedback and wish you safe travels.