Ratings based on 919 Verified Reviews

3.2 out of 5
63% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 25, 2017
My friend and I rented a room here while I visited due to it being close to an appointment we had the next day. It was nice and clean and the front desk associate was very friendly. We had no problems. We were expecting to put down 100 dollars for the deposit but I luckily had a credit card to put down which made it easy. There isn't a lot of choices for food to be delivered which is my only complaint. It was quiet which was nice and needed since I really didn't have much sleep that night. The bed was comfortable and I liked that the heating and air conditioning could be easily controlled and adjusted. I would stay here again if I was in the area.
Comment from Hotel Management
Mar 26, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you for taking the time to share about your experience at PepperTree Inn. We're glad to hear that you enjoyed your stay finding us "clean", "comfortable" and our staff "friendly." We hope that you also had a good time in Portland. Looking forward to your return visits. Warm Regards -Guest Relations
2 out of 5
by A verified traveler

Amenities

Posted Mar 24, 2017
Sink is covered with dirty marks, Brown color stains. Water not flushing the toilet, seems clogging.
Comment from Hotel Management
Mar 26, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you for taking the time to share about your experience at PepperTree Inn. We're disappointed to hear that you were unhappy wit your stay and that there were issues with some of your amenities. We have alerted our management and addressed the above issues so this won't happen again. Our sincere apologies. We hope that you will try us again in the future to see our improvements. Warm Regards -Guest Relations Warm Regards, -Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler

Better than I expected

Posted Mar 19, 2017
Just needed a room for a night with my boyfriend. I debated switching hotels before even showing up to the place because of all the bad reviews I wad reading. When we got there though, the front desk was very nice and helpful. Our room was very clean and stocked well with amenities. It did not smell bad like others had mentioned and the bed had a ton of pillows, which I loved. The WiFi and TV worked great and we had a good night's stay.
Comment from Hotel Management
Mar 19, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you for taking the time to share about your stay at PepperTree Inn. We're glad to hear that you enjoyed your stay and found our hotel "clean", with many amenities and "helpful" staff. We hope to have you back again soon. Warm regards, -Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Mar 11, 2017
I stay there often and the staff is always welcoming.
Comment from Hotel Management
Mar 12, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you for taking the time to share about your experience at PepperTree Inn. We're glad to hear that you enjoyed your stay and that found our staff "welcoming." We hope to have you back again soon! Warm regards, -Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2017
Quiet hotel, free breakfast, have a mini laundry room.
Comment from Hotel Management
Mar 5, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you for taking time to share about your experience at PepperTree Inn. We're glad to hear that you enjoyed your stay and found our hotel "quiet" with many amenities. We hope that your travels bring you back this way soon. Warm regards, -Guest Relations
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok for sleeping on a short stay.

Posted Mar 3, 2017
Pros: Very clean bath, and hard surfaces. Great make your own waffles! Better than most.
Cons: Filthy carpet, to the point of socked feet stuck to it. Bed on the hard for side sleepers.
Location: Close to a lot, not walking distance but a short hop in the car.
The price was right for a short stay when only needing a bed at night.
Comment from Hotel Management
Mar 5, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you for taking time to share about your experience at PepperTree Inn. We're disappointed to hear that you had issues with some of our amenities and thank you for altering us to them. They have been brought to our managements attention and we apologize for any inconvenience. We were glad to hear that you found our hotel conveniently located, "clean" with a "great" breakfast. We hope that you will try us again in the future to see our improvements. Best regards, -Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, WA

Decent hotel.

Posted Feb 23, 2017
A nice place to stay if don't require amenities within walking distance. The motel is just one block off hwy 217 in an industrial part of town. The drive way entrance leaves a little to be desired and it can be difficult to get back onto Allen Dr due to traffic. The handicapped room we were wasn't to bad but a little small. The room layout made it difficult to manoeuvre the wheelchair. I wasn't able to pass by the end of the bed without hitting my hands on the bed frame and dresser/entertainment center. The bathroom was large with a shallow tub, not deep enough to soak in. A tub bench was provided which was good but a wheel in shower would be a nice upgrade! The continental breakfast was good. Nice selection of fruit, cereal and bread options for toast. Thumbs up on the Apple-cinnamon waffle batter. Excellent!! All in all, a good place to spend a night or two!!
Comment from Hotel Management
Feb 27, 2017 by Guest Relations, Hotel Management
Dear J&M, Thank you for taking the time to share about your experience at PepperTree Inn. We're disappointed to hear that you felt our accessable room was "difficult" to maneuver but glad to that you found our hotel afordable, with many amenities and an "excellent" breakfast. We hope that your travels bring you back this way again soon. Warm regards, -Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler

Better than expected

Posted Feb 23, 2017
Plus: Good size rooms. Close to hwy.Good choise for breakfast.renovated rooms.safe.great price Not so great:smell in the bathroom .very thin walls
Comment from Hotel Management
Feb 23, 2017 by Guest Relations, Hotel Management
Dear Angy Thank you for taking the time to share about your experience at PepperTree Inn. We're glad to that you found our hotel a "good choice", with many amenities, a "good" breakfast and our staff "nice." We hope that your travels bring you back this way again soon. Warm regards, -Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield

Nice hotel with comfortable bed and amenities.

Posted Feb 10, 2017
The Pepper Tree Motel is a very nice place to stay. The location is great and the room was quiet and clean. The bed was very comfortable and I enjoyed having a microwave and refrigerator in my room. The staff was very nice and helpful also. I'll definitely be going back whenever I visit the area.
Comment from Hotel Management
Feb 20, 2017 by Guest Relations, Hotel Management
Dear Suzie, Thank you for taking the time to share about your experience at PepperTree Inn. We're glad to hear that you enjoyed your stay finding our hotel conveniently located, “clean” and our rooms "comfy" with many amenities. We hope that your travels bring you back this way again soon. Warm regards, -Guest Relations
3 out of 5
by A verified traveler

Posted Feb 10, 2017
For the price it was what was expected. But the bed was incredibly uncomfortable. The room did have a microwave and a fridge that is a plus. The staff was nice and the breakfast was good, they have a waffle maker.
Comment from Hotel Management
Feb 20, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you for taking the time to share about your experience at PepperTree Inn. We're disappointed to hear that you felt the bed was "uncomfortable" but glad to that you found our hotel afordable, with many amenities, a "good" breakfast and our staff "nice." We hope that your travels bring you back this way again soon. Warm regards, -Guest Relations