Decent price, but won't be coming back
Posted Aug 9, 2016 on Hotels
My family and I decided to take a small weekend getaway to Portland, ME. We wanted to look for something closeby but not too pricey and came across Portland Hotel and Suites. Location was great, a short 15min drive or so to the city center. We usually are out most of the day so we are not too picky with hotels as we really just use them as a place to sleep and shower. With that said, the level of cleanliness was subpar. We found stain after stain, I'm sure the sheets were washed but when you decide to put white sheets on a bed, you should check for stains before you use them. These were noticeable stains. 2nd thing that was unfortunate was the sofa bed. We needed to use it as there were 3 of us, which I had checked off when I booked. The sofa bed was not made, ok no big deal we'll make it but there were no extra sheets to make it so we had to call the front desk and ask for some. Lastly a big negative, we came back to our room around 6:30pm to shower and change before going out to dinner, our room was not made or cleaned, housekeeping came at 7pm!! At that point, no thank you, we don't have time to leave the room for it to be cleaned, and plus, what is the point at 7pm to make the beds??!! Overall the stay was not horrible but I will not be coming back.