Property amenity

Reviews of The Bidwell Marriott Portland

4 out of 5
The Bidwell Marriott Portland
520 Southwest Broadway, Portland, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1009 reviews" "
Rating 8 - Good. 273 out of 1009 reviews" "
Rating 6 - Okay. 95 out of 1009 reviews" "
Rating 4 - Poor. 39 out of 1009 reviews" "
Rating 2 - Terrible. 19 out of 1009 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Jacob Wright - General Manager on Mar 25, 2024
Hello Sarah! Glad to hear it was "great" ! Come see us again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jacob Wright - General Manager on Mar 25, 2024
Thanks David!

10/10 Excellent

Dahdia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were exceptionally friendly and helpful. The room was beautiful and clean. There are a lot of little extra fees, like the “destination fee” and you have to pay to park, but we rented the bicycles, used our food credit, got the free cocktail of the day, and used the complimentary tickets to the Japanese gardens (which would be $23 per adult if you pay at the park) so we more than got our moneys worth. Only complaint is that the shower drain was extremely slow, but we were there for only one night so I can’t speak to how quickly maintenance would get to it. We really enjoyed this hotel though and I would recommend it. Lots of great venues within walking distance and the area was pretty clean and didn’t feel unsafe at all.
Stayed 1 night in Mar 2024
Response from Jacob Wright - General Manager on Mar 25, 2024
Dear Dahdia, Thank you for sharing your experience at our hotel! We're thrilled to hear that our staff made such a positive impression and that you found your room to be both beautiful and clean. It sounds like you were able to take full advantage of the amenities included in the destination fee, and we're so glad that these added value to your stay. We appreciate your feedback on the shower drain issue; rest assured, we are committed to prompt and efficient maintenance responses for all our guests' needs.Your recommendation means the world to us, and we're delighted to know you enjoyed the surrounding area and felt safe during your visit. We look forward to welcoming you back to The Bidwell for another memorable stay, where the heart of Portland meets the spirit of adventure

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Very nice property and amenities, with fantastic staff.
Stayed 3 nights in Feb 2024
Response from Jacob Wright - General Manager on Mar 8, 2024
Hello Kara, Thank you very much for the great words! Please come back and see us soon.

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property that is very well taken care of and super enjoyable to stay at! Very kind staff and fun part of downtown Portland. Definately have homeless issues but they stay to themselves.
Stayed 1 night in Feb 2024
Response from Jacob Wright - General Manager on Feb 26, 2024
Dear Heidi- Thank you very much for detailing out your experience. We are happy to hear that you had an enjoyable time with us. Please come back and visit soon :)

10/10 Excellent

Irma

Stayed 1 night in Feb 2024
Response from Jacob Wright - General Manager on Mar 25, 2024
Thank you Irma!

10/10 Excellent

Arun, Issaquah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the heart of downtown close to shopping, China town, waterfront etc
Stayed 2 nights in Feb 2024
Response from Jacob Wright - General Manager on Feb 12, 2024
Hello Arun,Looks like you enjoyed your stay. Our location is great- Thank you for noticing!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jacob Wright - General Manager on Mar 25, 2024
Thank you so much Rachel!

10/10 Excellent

monique, Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Jacob Wright - General Manager on Mar 25, 2024
Thank you very much Monique. 5 out of 5 is a great rating and we appreciate you!

10/10 Excellent

Ann, lacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jacob Wright - General Manager on Mar 25, 2024
Ann- We love seeing 5/ 5. Thank you!

6/10 Okay

Jackson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laid back vibe
Stayed 1 night in Feb 2024
Response from Jacob Wright - General Manager on Feb 7, 2024
Thank you Jackson!

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from Jacob Wright - General Manager on Mar 25, 2024
thank you very much for the rating James! Come back and see us again :)

10/10 Excellent

MaDonna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Corey was exceptional
Stayed 2 nights in Jan 2024
Response from Jacob Wright - General Manager on Jan 20, 2024
Hello MaDonna, Thank you for the kind words about Corey, he is truly a GEM! Come back and see us again soon.

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome!
Stayed 1 night in Jan 2024
Response from Jacob Wright - General Manager on Jan 20, 2024
Hi Rachel- We love awesome! Cheers and THANK YOU!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jacob Wright - General Manager on Jan 20, 2024
Thank Julie!

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Staff seemed a little off putting when asked to assist. Overall, great stay.
Stayed 2 nights in Oct 2023
Response from Jacob Wright - General Manager on Jan 20, 2024
Hi Wendy, thanks so much for your review. We are so happy to hear it was great overall. Our staff is in sync with all guest feedback and we will ensure we reflect and grow. Please come back and see us again :)

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
Thank you Yumiko!

10/10 Excellent

Mary, Santa Fe

Stayed 3 nights in Dec 2023
Response from Jacob Wright - General Manager on Jan 26, 2024
Thank you Mary!

10/10 Excellent

MARIA, NORTH VANCOUVER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and nice place to stay.
Stayed 1 night in Dec 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
Thank you Maria!

10/10 Excellent

Minyeong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good experience to stay in this hotel. I hope to stay here again when I visit to Portland.
Stayed 2 nights in Dec 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
We love to hear this and we hope to welcome you back :)

10/10 Excellent

Sotirios

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and experience
Stayed here for 3 nights with family while exploring Portland and the surrounding areas. Probably one of the best hotels I've stayed with great facilities, amenities and staff. Certainly recommend and would stay again. Location is right downtown with a number of safe and reasonably priced car park options nearby. The M lounge was great as well, where my wife could remote work and also grab a bite/coffee.
Stayed 3 nights in Dec 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
Hello Sotirios! Thank you for recommending- this is the highest compliment. Please come back and see us :)

10/10 Excellent

Michael, Oakland

Stayed 1 night in Dec 2023
Response from Jacob Wright - General Manager on Jan 20, 2024
Thanks Michael!

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff and a great hotel.
From the valet driver to even the room cleaner. Every person that worked here was absolutely amazing and super kind. We went for the holiday weekend to spend time with our family. My elderly parents needed a very late check out. I stay at a lot of hotels for business and pleasure and never get to really extend my stay past 1. They accommodated my parents to keep them warm and to also enjoy time while waiting for their train to leave. Amazing service across the board.
Stayed 3 nights in Dec 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
Hello Paul, This sound like complete satisfaction. We are happy to know that you enjoyed. Please come back and see us soon.

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with pets
Have a 10 week old puppy we brought and staff was great… very dog friendly and nice property.
Stayed 1 night in Dec 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
Hi Matthew, We love to welcome dogs! Hope the little puppy is keeping you smiling :)

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the restaurant needed better menu choices. I didn’t use my $25 room credit because there was not many enticing things in the menu.
Stayed 1 night in Dec 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
Hello Dianne, Thank you for the feedback. We are sorry that the menu did not meet your expectations. Please know we are eager to serve you and learn more about your experience. Our chef is always evaluating. More changes on the horizon!

10/10 Excellent

Roberta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and very chill
Stayed 1 night in Dec 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
We appreciate the review Roberta.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
Thank you Jared!

10/10 Excellent

Ann, lacey

Stayed 2 nights in Dec 2023
Response from Jacob Wright - General Manager on Dec 13, 2023
Hello Ann,Thank you very much for the rating!

10/10 Excellent

Nabil, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fantastic stay at the Bidwell. I love the central location on Broadway and the ease of getting around the city, walking or short Uber, as well as proximity to light rail. The front desk staff are AMAZING and offer great suggestions for activities and dining around downtown. I look forward to my next trip down.
Stayed 1 night in Dec 2023
Response from Jacob Wright - General Manager on Dec 8, 2023
Hello Nabil- "Fantastic" is a word that we love. Thanks for the feedback and love for the team here. We appreciate hearing how we made a difference.

10/10 Excellent

Andleeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making my visit so welcoming.
Stayed 2 nights in Dec 2023
Response from Jacob Wright - General Manager on Dec 8, 2023
Thank you for the survey Andleeb!

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
Thank you for the rating David!

10/10 Excellent

Ashwinta

Stayed 1 night in Nov 2023
Response from Jacob Wright - General Manager on Jan 7, 2024
Thank you Ashwinta

8/10 Good

kolby

Liked: Property conditions & facilities
It nice stay
Stayed 1 night in Nov 2023
Response from Jacob Wright - General Manager on Dec 4, 2023
Thank you Kolby!

10/10 Excellent

Teryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Jacob Wright - General Manager on Dec 8, 2023
Dear Teryn- Thank you for the survey. We love seeing 5 out of 5! Come back soon :)

10/10 Excellent

Erica

Stayed 1 night in Nov 2023
Response from Jacob Wright - General Manager on Dec 8, 2023
Hello Erica, Thank you for the survey. Come back and visit soon!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff plus easily walkable distance to shopping and dining.
Stayed 2 nights in Nov 2023
Response from Jacob Wright - General Manager on Nov 17, 2023
Hello Brian,Thank you very much for the feedback and the good words about our team!

10/10 Excellent

Jie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Hopefully they have hotel parking
Stayed 2 nights in Nov 2023
Response from Jacob Wright - General Manager on Nov 17, 2023
Hi Jie, Thanks for the review. We do have valet parking and the garage is close by, which helps us keep cars flowing quickly. Hope to see you soon.

6/10 Okay

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and the staff were very pleasant but the area where this hotel is located, is saturated with homeless drug addicts. There’s not a lot of restaurants and it does not feel safe on the street. I would definitely pass on this location.
Stayed 1 night in Oct 2023
Response from Jacob Wright - General Manager on Oct 31, 2023
Hello Adrian,Thank you for your feedback. Your sentiments are understood, and we appreciate understanding the impact that the outside area made on you. While we have seen great progress, we know that there is still much to be done. We hope to serve you again in the future.

10/10 Excellent

Susie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the heart of downtown. Perfect Marriott service as always
Stayed 2 nights in Oct 2023
Response from Jacob Wright - General Manager on Oct 31, 2023
Hello Susie- Thank you for the kind words!

8/10 Good

Jitain

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful and hospitable... good food... would definitely visit this property again... wish we had access to the m club
Stayed 1 night in Oct 2023
Response from Jacob Wright - General Manager on Oct 31, 2023
Hello Jitain, Thank you for the review and the kind feedback. Please feel free to reach out to me on your next trip :)

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceedingly helpful and very kind. The hotel itself is fantastic. It is within walking distance of places like Powell’s, Voodoo Doughnuts, etc. The room was very large and comfortable! I enjoyed my stay here and will definitely return to this location.
Stayed 1 night in Oct 2023
Response from Jacob Wright - General Manager on Oct 31, 2023
Hi Megan, Thank you! The location is great, right? Thank you for the review and please come back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jacob Wright - General Manager on Oct 31, 2023
Thank you!

8/10 Good

Alice

Stayed 1 night in Oct 2023
Response from Jacob Wright - General Manager on Oct 31, 2023
Thank you Alice!

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located. Valet extremely expensive.
Stayed 3 nights in Oct 2023
Response from Jacob Wright - General Manager on Oct 31, 2023
ana, Thank you very much!

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family really enjoyed our stay. The beds are super comfy and the rooms are very spacious. The location is great! We'd totally stay here again.
Stayed 2 nights in Oct 2023
Response from Jacob Wright - General Manager on Oct 13, 2023
Hello Tracey- This is WONDERFUL to hear. It sounds like an excellent family trip :) We would love to have you back.

10/10 Excellent

Nabil, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who are more than happy to provide recommendations for your stay in the city.
Stayed 1 night in Oct 2023
Response from Jacob Wright - General Manager on Oct 13, 2023
Hi Nabil- We aim to be welcoming and ambassadors to this wonderful city. Thank you for the kind review and we look forward to having you back.

8/10 Good

Joshua

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s really unfortunate what Portland has become in the downtown area. This property is right in the heart of the city.I felt very unsafe at times walking from the hotel to enjoy the art museum and the delicious food Portland had to offer. THIS IS NOT THE HOTELS FAULT. Be prepared to get harassed or followed when roaming this area of downtown.
Stayed 2 nights in Aug 2023
Response from Jacob Wright - General Manager on Oct 7, 2023
Hello Joshua, Thank you very much for your detailed review. I understand your sentiments and as the General Manager, will continue to work with local officials to improve the surrounding area. My hope is that you will give us another opportunity to serve you upon returning to Portland.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Comfortable and quiet.
Stayed 1 night in Sep 2023
Response from Jacob Wright - General Manager on Oct 4, 2023
Hello Mary! Thank you very much for the feedback. We are glad it was comfortable for you.Please come see us again soon.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access, clean, staff was great! Awesome place to stay!!
Stayed 1 night in Sep 2023
Response from Jacob Wright - General Manager on Oct 4, 2023
Hello Denise- We love to hear that things were so clean and friendly. "Awesome" is an awesome word! Thank you for the feedback!

10/10 Excellent

Some

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023
Response from Jacob Wright - General Manager on Sep 23, 2023
Thank you!