Ratings based on 1,230 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, AL

Can't say enough nice things

Posted Aug 18, 2017
Pros: Service, convenience, location, comfort
Location: Old Port, many restaurants and shopping
The Portland Regency Hotel and Spa is outstanding in every sense. It was such a breath of fresh air compared to most hotels. From checkin to checkout, everything was first class and we were made to feel welcomed and appreciated. The room we had was nice and roomy with a large, comfortable bath room. There was complimentary water waiting for us (and a cooler outside the hotel filled with water as we left). In addition, we were brought coffee and pastries to our room each morning (complimentary again). We have become accustomed to the impersonal service of larger hotels, and after spending the first part of our trip at the Park Plaza in Boston, this hotel was such a marked difference. We appreciated the little touches, like the turn down and mints in the evening, fresh towels, etc. The location was great. Very close to the water with lots of shopping and restaurants in walking distance. One night we sat outside at a charming little restaurant across from the Portland Regency. It turned out it was actually the hotel restaurant. What a great place for a late evening meal! The shuttle service to the airport was a great help as well. It turned out my wife and I were the only ones in the shuttle, so it was like having a personal driver! That service was very much appreciated. Overall, this is one of the more impressive places we have stayed and would absolutely stay hear again. Keep up the good work.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location in historic building.

Posted Aug 17, 2017
Cons: There was only 1 valet/bell person available when we arrived which is not enough to handle incoming guests, esp. to handle the stairs.
Very comfortable room. Excellent bed and linens. Turn down servce and coffee delivered to your door in the morning are nice touches.
5 out of 5
Recommended
for Everyone
by A verified traveler from Haarlem

Excellent hotel, perfect location

Posted Aug 8, 2017
Great experience. The only disappointment was that the spa was not for kids. They were looking forward to havr a swim after a long ride
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location near the harbor and shops.

Posted Jul 11, 2017
We came to Portland for a Wine Wise Sunset Cruise. Everything at the hotel was perfect. We valet parked our car and walked everywhere! Definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge, MA

A perfect place to stay

Posted Jul 10, 2017
Pros: the staff, the lovely rooms, the outdoor cafe, valet parking, the coffee service in the morning, and the great location
Just completed our third visit to The Regency, and we are always sad to leave. The hotel is lovely in every way - from the staff who are so friendly and accommodating, to the tasteful rooms, and the absolute perfect Old Port location. We just love it there and always look forward to our return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stopover in Portland for two nights

Posted Jul 8, 2017
Nicely renovated hotel in Old Port close to good restaurants and shops.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was a great fishing town with lots to do.

Posted Jul 8, 2017
Great food and plenty of small stores. Went on a boat ride and saw a eagle and a group of seals. Well worth going.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
The room was very comfortable,quiet too. Room service was excellent! Hotel walking distance to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler from Simi Valley, California

Beautiful hotel

Posted May 20, 2017
What a great place to stay, an old armory converted into a beautiful retro hotel.
3 out of 5
by Kelly

Posted May 13, 2017 on Hotels
Lovely hotel, but felt old and dark. Clean and spacious.