I found the staff to be pleasant, but they seemed untrained. The front desk people were very friendly, but not dressed very well, and seemed to have other responsibilities than taking care of the front desk.
Comment from Hotel Management
Aug 31, 2016 by Andrew, GM, Hotel Management
Thank you so much for your feedback. We really appreciate it. We do have Fox News and CNN both in HD at our hotel and over 100+ other channels as well. Most of our channels have actual content and are not sales/info, as we know those channels are essentially useless for our guests. However, I do know that the channel guide for Direct TV can be difficult to navigate and I apologize for the inconvenience. As for the staff, we do have a strict uniform policy and we set our expectations high in regards to how we interact with our guests. I appreciate you letting me know that we may have fallen short during your stay. Thanks again for the review and we hope to see you again in the future.