The property was run down and bathroom not cleaned well. There were 4 red drops that looked like blood on the floor behind the bathroom door. When I asked for a 2nd floor room after my hotels.com booking, the woman did not tell me there was no elevator. The property was very run down and did not look as if there were any updates since the 1970's. I will not stay here again!
Comment from Hotel Management
Jul 4, 2016 by Kari, Hotel Management
Thank you for your review of your recent stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I am truly sorry to hear you endured some inconveniences while staying with us. I understand that you found our property to be somewhat dated and in need of renovations. I truly regret if you were disappointed in any way and sincerely apologize if we did not meet your expectations. We strive to provide our guests with an exceptional stay, and again I apologize if we did not deliver this for you. Your feedback is incredibly important to us, and I can assure you that your comments will be taken into consideration to improve our property.
During this year our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms. We look forward to significantly raising the level of comfort and guest satisfaction throughout the hotel.
Again, I thank you for your review and assure you that your comments have been taken into consideration. I sincerely hope you give us another opportunity to stay with us next time you’re in town.