Needs good clean up, maintenance
Posted Nov 26, 2016 on Hotels
Hard bed. Needs good cleaning inside and out, dead flies, dirt, cobwebs, on ledge over stairwell entrance. Plenty of other areas that needed through clean and tidy. Garden beds with weeds not attended to for awhile.
Breakfast room terrible, air con that could not cope, outdated equipment, toaster blows fuse regularly. Coffee machine didn't work, somebody made comment it hasn't worked for months.
Continental breakfast consisted of white or brown bread, fruit bread and english muffins some sachets of jams, peanut butter, some cereals and tinned pears or tinned peaches and dried sultanas.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank you for taking the time to write us a review. We always appreciate our guest's feedback and are constantly striving to improve our services to you. Any time we receive feedback in areas we can improve on we do our best to ensure that the same mistake is not made in the future. We hope that you will consider staying with us again on your next trip to Portland.
Kind Regards, Quest Portland Management Team