Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pa

Good location easy to get to shore and bays

Posted Jul 5, 2015
We were only few minutes away from beaches and activities in the bay. The breakfasts and dinners were very good and saved us time and money. Enjoyed the pool and hot tub.
Comment from Hotel Management
Aug 12, 2015 by Abraham Rivas, Hotel Management
Dear Gordie, We appreciate you staying with us and sharing your experience. Our goal at the Residence Inn, is to ensure every guest’s stay is enjoyable so that you leave with a memorable experience. Thank you again for your kind words and for choosing to stay at our property. We look forward to serving you again in the future. Warm regards. Abraham Rivas General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Near highway

Posted May 29, 2015 on Hotels
Excellent staff. Kind & helpful. Only thing missing was a view from the room & highway noise which they rectified by moving us.
Comment from Hotel Management
Aug 8, 2015 by Abraham, Hotel Management
Dear valued guest, Thank you for sharing your experience of your recent stay at our hotel. Our goal at the Residence Inn, is to ensure every guest’s stay is enjoyable so that you leave with a memorable experience. Thank you again for your kind words and for choosing to stay at our property. We look forward to serving you again in the future. Warm regards Abraham Rivas
4 out of 5
Recommended
for Families
by William from Pittsfield

Good

Posted May 17, 2015 on Hotels
Good weekend getaway. Close to shopping.
Comment from Hotel Management
Aug 8, 2015 by Abraham, Hotel Management
Dear William, We appreciate you staying with us and sharing your experience. I am glad that our hotel was able to meet and exceed your expectations. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Warm Regards Abraham Rivas
4 out of 5
Recommended
for Personal Event
by Russell from Halifax NS, Can

Great Hotel

Posted May 8, 2015 on Hotels
I have traveled to and stayed in various properties in the Portland area on numerous occasions..This was my first time staying at this property..It is a well kept, the rooms are spacious with many of the things needed for an extended stay. The staff was incredible and couldn't do enough for the guests.. I would highly recommend this property to anyone traveling to the area.
Comment from Hotel Management
Jul 18, 2015 by Abraham, Hotel Management
Dear Russell, We were excited to have you as our guests, and to know that you had a great stay at our hotel. I am glad that our hotel staff was able to go above and beyond for you while you stay with us. Thank you for your wonderful review, and I look forward to seeing you the next time your travels bring you back to Scarborough. Warm regards Abraham Rivas
4 out of 5
Recommended
for Families
by A verified traveler

Better than expected

Posted Apr 28, 2015 on Hotels
Friendly staff was able to help us check in early. They also provided extra pillows for me as requested. Complimentary breakfast is always nice. The hotel also does something fun every night; Monday there was complimentary snacks in the evening, Tuesday they grilled food, Wednesday they had a local food truck come for a few hours. That was a very nice touch.
Comment from Hotel Management
Jul 18, 2015 by Abraham, Hotel Management
Dear valued guest, Thank you for sharing your review with us. At the Residence Inn, it is our goal to ensure every guest’s stay is enjoyable so that you leave with a memorable experience, and I am glad to know that we were successful in doing so with you. Thank you again for your time. I look forward to welcoming you and your family back to our hotel the next time you come visit the Scarborough area. Warm regards Abraham Rivas
5 out of 5
Recommended
for Couples
by daniel

This traveler left a rating score only Posted Apr 27, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great deal, great hotel

Posted Apr 6, 2015
Pros: The breakfast was great and they kept refilling it until the end which is way different than most hotels.
Cons: Nothing
Location: Easy to get to where I was going. Loved that it was pet friendly without a weight limit which is always stupid.
I had a beautiful room, lots of room. Very comfortable. They included a lot of "extra's" that I thought were a great touch such as salt/pepper/sugar/etc. Seems like a small thing but matters when you need it. The staff was super friendly.
Comment from Hotel Management
May 19, 2015 by Abraham , Hotel Management
Dear J.C, Thank you for recent stay at our hotel, and for sharing your experience. We were excited to have you as our guests, and to know that you had a great stay every time you stay with us. We appreciate your kind comments about our staff! Thank you again for your review and choosing to stay at our property. We look forward to serving you again in the future. Warm Regards Abraham Rivas
4 out of 5
Recommended
for Couples
by Susanne

Posted Mar 17, 2015 on Hotels
Comment from Hotel Management
Aug 8, 2015 by Abraham, Hotel Management
Dear Susanne, Thank you for sharing your experience of your recent stay at our hotel. Our goal at the Residence Inn, is to ensure every guest’s stay is enjoyable so that you leave with a memorable experience. We look forward to serving you again in the future. Warm Regards
4 out of 5
Recommended
for Couples
by Susanne

This traveler left a rating score only Posted Mar 16, 2015 on Hotels
4 out of 5
Recommended
for Families
by Bob from Canada

passing through

Posted Mar 3, 2015 on Hotels
Cindy on the front desk was extremely welcoming and helpful. When we couldn't get through on our phone to a restaurant as the line was constantly busy, Cindy took our food delivery order and persevered on the phone to place our order. Above and beyond.
Comment from Hotel Management
May 23, 2015 by Abraham, Hotel Management
Dear Bob, Thank you for sharing your experience about our hotel. At the Residence Inn, it is our goal to ensure every guest’s stay is enjoyable so that you leave with a memorable experience, Thank you again for your kind words and for choosing to stay at our property. We look forward to serving you again in the future. Sincerely Abraham Rivas General Manager