Posted Sep 20, 2016
We arrived in Portland early and took a chance at having a room ready. To our surprise they did have one, but only on the first floor. We decided to go ahead and take it. We didn't really look around, as we were going to meet our kids. When we got back to our room that night we realized that the bathroom wasn't as clean as we would have wanted and the bed and bedding needed to be replaced. The next day after returning to our room. House cleaning had come, however, the room still was not cleaned to my satisfaction and they hadn't restocked the coffee or creamer. ( this I didn't find out until the next morning).
However, the staff at the hotel is very friendly and helpful, they just need to upgrade the beds and bedding, and maybe have a talk with the housecleaning staff.
The hotel is in a lovely setting and very convenient for us.