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Overview of The Hotel Zags Portland

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Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
View from Room
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The Hotel Zags Portland

4 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPortland State University6 min walk
    Popular LocationPioneer Courthouse Square8 min walk
    Popular LocationTom McCall Waterfront Park10 min walk
    AirportPortland, OR (PDX-Portland Intl.)18 min drive

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About this area

Portland

Located in Portland, The Hotel Zags Portland is in the city center and near the boardwalk. Portland Art Museum and Arlene Schnitzer Concert Hall are cultural highlights, and travelers looking to shop may want to visit Pioneer Place and Portland Saturday Market. Check out an event or a game at Moda Center, and consider making time for Oregon Zoo, a top attraction not to be missed. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with mountain biking and hiking/biking trails nearby.
Popular Location

What's nearby

  • Portland City Hall - 4 min walk
  • Portland State University - 6 min walk
  • Portland Art Museum - 6 min walk
  • Pioneer Courthouse Square - 8 min walk
  • Tom McCall Waterfront Park - 10 min walk

Getting around

  • Portland Union Station - 8 min drive
  • City Hall-SW 5th and Jefferson Street Station - 2 min walk
  • Portland International Airport (PDX) - 18 min drive

Restaurants

  • Raven & Rose — 3 min walk
  • Pizzicato — 4 min walk
  • House of Ramen — 4 min walk
  • Pizza Schmizza — 4 min walk
  • Murata — 4 min walk

About this property

The Hotel Zags Portland

Romantic Portland hotel in Downtown Portland, walk to Portland State University
This hotel features a 24-hour business center, valet parking, and conference space. WiFi in public areas is free. Additionally, free use of bicycles, concierge services, and dry cleaning are onsite. All 174 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sofa beds and refrigerators. IPod docks and minibars are standard, as are LCD TVs with digital channels.
The Hotel Zags Portland offers 174 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

LCD televisions come with premium digital channels and pay movies. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Room service available

Things to do

  • Access to nearby health club
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Public winery tours
  • Scooter/moped rentals

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Microwave (on request)
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (2732 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between midnight and 11:00 AM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from March 22 2020 to April 1 2020 (dates subject to change).
The following facilities or services will be unavailable from March 15 2021 to April 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Business center
  • Dining venue(s)
  • Parking area

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65.00 per accommodation, per stay
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.83 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Nearby fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 47.00 per night (in/out privileges)
  • Pet fee: USD 65.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between midnight and 11:00 AM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges per-night fees for additional included amenities.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Modera
Hotel Modera Portland
Modera
Modera Hotel
Modera Portland
Modera Hotel Portland
Hotel Zags
Zags Portland
Hotel The Hotel Zags Portland Portland
Hotel Zags Portland
Hotel Zags
Zags Portland
Zags
Hotel The Hotel Zags Portland Portland
Portland The Hotel Zags Portland Hotel
Hotel The Hotel Zags Portland
The Hotel Zags Portland Portland
Portland The Hotel Zags Portland Hotel
Hotel The Hotel Zags Portland
The Hotel Zags Portland Portland
Hotel Zags Portland
Zags
Hotel Modera
The Hotel Zags Portland Hotel
The Hotel Zags Portland Portland
The Hotel Zags Portland Hotel Portland

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 463 out of 1000 reviews
5 - Excellent 46%
Rating 4 - Good. 304 out of 1000 reviews
4 - Good 30%
Rating 3 - Okay. 121 out of 1000 reviews
3 - Okay 12%
Rating 2 - Poor. 62 out of 1000 reviews
2 - Poor 6%
Rating 1 - Terrible. 50 out of 1000 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor in hotel common areas and room. Shelby was very helpful and made sure our stay was exactly right.
Stayed 1 night in May 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zags gives you free snacks and free amenities (like longboards, bikes, etc.) to borrow. Awesome, awesome place. I'm going to stay there every time I go to Portland.
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

1/5 Terrible

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I checked on the 19th, when I checked in the front desk lady wasn’t very helpful. I had to ask myself about parking because she didn’t tell me anything about it, when she asked true person training her, all they said is “it’s free this week” and assumed I knew where to park or where to go so I had to ask myself. 2nd is I got into my room and the rooms were 65 degrees which is okay, but not at 2-3am and wake up to a freezing room, we turned on the heater before bed and it didn’t work obviously, I called downstairs and front desk says I can’t do anything but I’ll send up a space heater and then I’ll leave a note so that In the morning the front desk will take care of you. Never once heard a thing about it again. If I didn’t get the side heater we wouldnt have had anything done to fix the issue. We decided okay cold night in the room let’s take a shower and then head out the for the day. Well how does a shower take over 15 minutes to warm up? Probably will never come back there again . Dylan was nice and informative but other than that I won’t return until things are fixed.
Stayed 2 nights in Mar 2021

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020