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Overview of The Hotel Zags Portland

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Guest reviews

4.2 / 5Very Good
2,545 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Business Services

Map

Explore the area

Popular LocationKeller Auditorium3 min walk
Popular LocationPortlandia4 min walk
RestaurantRevolución1 min walk
RestaurantNel Centro2 min walk
AirportPortland, OR (PDX-Portland Intl.)23 min drive

Choose dates to view prices

  • Junior Room, 1 King Bed, Accessible (City)

    4.7/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Accessible

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed (City)

    4.1/5 guest room rating

    Room amenities

    • 250 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Room, 1 King Bed (City)

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed (Garden View)

    4.3/5 guest room rating

    Room amenities

    • 250 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Suite

    Room amenities

    • 550 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Accessible

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Premier Room, 1 King Bed (City)

    4.6/5 guest room rating

    Room amenities

    • 250 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Room, 2 Queen Beds

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Accessible

    Room amenities

    • 250 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Portland

Located in Portland, The Hotel Zags Portland is in the city center and near the boardwalk. Portland Art Museum and Arlene Schnitzer Concert Hall are cultural highlights, and travelers looking to shop may want to visit Pioneer Place and Portland Saturday Market. Check out an event or a game at Moda Center, and consider making time for Oregon Zoo, a top attraction not to be missed. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with mountain biking and hiking/biking trails nearby.

Map
Popular Location

What's nearby

  • Keller Auditorium - 3 min walk
  • Portlandia - 4 min walk
  • Portland State University - 6 min walk
  • Arlene Schnitzer Concert Hall - 6 min walk
  • Portland Art Museum - 6 min walk

Getting around

  • Portland Union Station - 11 min drive
  • City Hall-SW 5th and Jefferson Street Station - 2 min walk
  • Portland, OR (PDX-Portland Intl.) - 23 min drive

Restaurants

  • Revolución - 1 min walk
  • Nel Centro - 2 min walk
  • Katie's Cafe - 2 min walk
  • Love Belizean - 2 min walk
  • Mummy's - 2 min walk

About this property

The Hotel Zags Portland

Romantic Portland hotel in Downtown Portland, walk to Portland State University
A 24-hour business center, valet parking, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free use of bicycles, concierge services, and dry cleaning are onsite. All 174 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sofa beds and refrigerators. IPod docks and WiFi are standard, as are LCD TVs with digital channels.
The Hotel Zags Portland offers 174 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.
This Portland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: WiFi (USD 00.01 per stay)
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: USD 47.00 per night
Electric car charging station
Parking height restrictions apply
Limo/town car service

Food and drink

Room service available

Things to do

Arcade/game room
Billiards/pool table
Free bicycle rentals
Public winery tours
Scooter/moped rentals

Family friendly

Arcade/game room
Dry cleaning service
Free cribs/infant beds
Microwave (on request)
Refrigerator
Sofa bed

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

24-hour business center
4 meeting rooms
Computer station
Conference space (2732 square feet)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Couples dining
Designated smoking areas

Room amenities

Bedroom

Air conditioning
Down comforter
Free cribs/infant beds
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Sofa bed

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower/tub combination

Entertainment

Cable/satellite channels
iPod dock
LCD TV
Pay movies
Premium channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Microwave (on request)
Minibar
Refrigerator

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 22 March 2020 to 30 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65.00 per accommodation, per stay
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.83 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Nearby fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 00.01 per stay (rates may vary)
  • Valet parking fee: USD 47.00 per night (in/out privileges)
  • Pet fee: USD 65.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between midnight and 11:00 AM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges per-night fees for additional included amenities.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Modera
Hotel Modera Portland
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Hotel Zags
Zags Portland
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Portland The Hotel Zags Portland Hotel
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Hotel The Hotel Zags Portland
The Hotel Zags Portland Portland
Hotel Zags Portland
Zags
Hotel Modera
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The Hotel Zags Portland Portland
The Hotel Zags Portland Hotel Portland

Frequently asked questions

Can I cancel my reservation for free at The Hotel Zags Portland and receive a full refund?
Yes, The Hotel Zags Portland offers free cancellation on select room rates, because flexibility matters! Please refer to The Hotel Zags Portland cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Hotel Zags Portland?
As of May 31, 2020, prices found for a 1-night stay for 2 adults at The Hotel Zags Portland on Jul 1, 2020 start from $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 65.00 per accommodation, per stay.
How much is parking at this hotel?
Valet parking is available for USD 47.00 per night.
What time is check-in at The Hotel Zags Portland?
Check-in is from 4:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available from midnight–11:00 AM for a fee (amount varies).
What time is check-out at this property?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is this property located?
Located in Downtown Portland, this romantic hotel is within a 10-minute walk of Portland State University, Arlene Schnitzer Concert Hall, and Portland Art Museum. Pioneer Place and Portland Saturday Market are also within 1 mi (2 km). City Hall-SW 5th and Jefferson Street Station and PSU Urban Center-SW 5th and Mill Street Station are within a 5-minute walk.

Guest reviews

4.2
Very Good
5 - Excellent
1,232
4 - Good
853
3 - Okay
279
2 - Mediocre
114
1 - Poor
67
4.5
Cleanliness
4.4
Service and Staff
3.8
Amenities
4.3
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Mar 2020

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

The theme and decorations were neat. Now the customers service and experience were horrible. Let’s begin on their $40 + valet parking fee.... I arrived at zags to not be greeted. During my check in time, valet worker starts complaining about his $0.06 raise. Then reaches over to take my keys. Front desk Laddy, didn’t even go over amenities or over standards about the hotel. The Hotel key fobs were cheap, we easily get disconnected or “ Demagnetize“ after contact with a phone or credit card. Went up to my room to realize that he was working. So I decided to run downstairs to get new keys. At the counter I was asked to show proof of ID and credit card which is standards and understandable. The gentleman that helped me was nice and there is another gentleman next to him who clearly saw me and acknowledged me. I went back up to my room and keys were still not working. Called the front desk from phone outside elevator to come up and help. Being the gentleman next to the one, whom was just helping me a couple minutes earlier. He seemed to not not believe we were actually staying in that room. Was very judge mental and how do you very unsettling demeanor. After he tried the key fob multiple times he tried to blame it on us for not working. Then after the key fob worked after the 10th time attempts. He asked to see my ID again. Over all I spent way to much time trying to: A: parking and valet B:horrible customer service and more!!!

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Mar 2020