Standard Room, 2 Queen Beds, Non Smoking | Private kitchen | Fridge, microwave, coffee/tea maker
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Reviews of The Inn At Salmon Creek

2 out of 5
The Inn At Salmon Creek
11901 NE Hwy 99, Vancouver, WA

Reviews

5.8
Rating 10 - Excellent. 36 out of 247 reviews" "
Rating 8 - Good. 45 out of 247 reviews" "
Rating 6 - Okay. 65 out of 247 reviews" "
Rating 4 - Poor. 54 out of 247 reviews" "
Rating 2 - Terrible. 47 out of 247 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Dii on Oct 20, 2019
Thank you we appreciate your feedback.

2/10 Terrible

Keith

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid
Horrible
Stayed 1 night in Oct 2019
Response from Dii on Oct 17, 2019
Thank you for your feedback. I understand you did not want to pay an early check in fee but our check in time is clearly stated and checking in 4 hours early does require an additional fee. We are sorry for the inconvenience.

6/10 Okay

Monica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok
Our stay was wonderful but the room was not what we thought is was the false advertisement but it was in a nice area
Stayed 1 night in Oct 2019
Response from Dii on Oct 7, 2019
Thank you for your feedback. We have different types of rooms available if a specific type of room is requested we do try to accomodate the guest depending on availability. We are sorry you did not get the room you wanted.

4/10 Poor

Leslie

Disliked: Cleanliness, property conditions & facilities
When checking in, the person at the desk looked like she just woke up. My room had a dirty floor, the cable TV didn't work, only one channel was available. The shower head sprayed water all over. Very difficult to get a warm water temp for shower. There was a single serve coffee pouch and a four cup coffee maker. No coffee in the check in office. The good thing was the bed was comfortable. And a 100$ damage deposit required????? Wow.
Stayed 1 night in Sep 2019
Response from Dii on Oct 1, 2019
Thank you for your feedback. We have made a note of the issues you mentioned and make the required changes.

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Inexpensive, good location, not bad if you just need a bed for the night. Not the nicest place in the world but we would definitely stay again.
Stayed 1 night in Sep 2019
Response from Dii on Sep 30, 2019
Thank you for your feedback.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty and dirty
Stayed 1 night in Sep 2019
Response from Dii on Sep 23, 2019
Thank you for your feedback.

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019
Response from Dii on Sep 19, 2019
Thank you for your feedback.

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019
Response from Dii on Sep 2, 2019
Thank you for your feedback.

4/10 Poor

Austin

Disliked: Cleanliness, property conditions & facilities, room comfort
Low quality and sketchy
Just a very low quality motel, especially for the cost
Stayed 2 nights in Aug 2019
Response from Dii on Aug 20, 2019
Thank you for yourfeedback . We are sorry you did not meet your quality standard.

4/10 Poor

Marina

Disliked: Staff & service, property conditions & facilities, room comfort
Even though they claim it’s a non smoking facilities. My room smelled of cigarettes. Because of my allergies I found the room very uncomfortable.
Stayed 1 night in Aug 2019
Response from Dii on Aug 12, 2019
Thank you for your feedback We will look into the matter and fix the issues.

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Totally misrepresented on Expedia. Property is in horrible condition. We were willing to accept that the second queen was really only a double, but after one night and seeing more disrepair and filth at every turn, we had expedia cancel and refund the next night so we could go to an acceptable accommodation. Moldy and disintegrated caulk, moldy shower curtain, damaged doors, stained toilet, dead spiders and spider webs. Place needs completely renovated. We did not ask for a different room because it was obvious the whole property was in need of repair.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Definitely an older property. Bed was too firm. Bathroom was ridiculous in room 27, toilet behind the door partly under sink like an old school desk.
Stayed 1 night in Aug 2019
Response from Dii on Aug 5, 2019
Thank you for your feedback. We are in the process of making necessary improvements.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked that it was a quaint little hotel that is tucked in a small valley next too a creek. It is an older hotel, and6 beautifully maintained.
Stayed 1 night in Jul 2019
Response from Dii on Jul 22, 2019
Thank you for your feedback. We are glad you enjoyed your stay.

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is nothing but a complete dump. Wires hanging from the ceiling, no couch to sit on, old and decrepit.No hair dryer, not even a paper cup, stove looked like it had been sitting since 1920 and hadn't been cleaned since then either. The name "Inn" is not exactly accurate. On the positive side, if there is one, it was relatively quiet because our room is in the back and there are two so called bedrooms.
Stayed 1 night in Jul 2019
Response from Dii on Jul 21, 2019
thank you for your feed back. We are making changes and the issues mentioned above are in the process of being rectified.

4/10 Poor

Maria

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it is not clean. Its noisier. big room but unclean. lots of noises during the early morning. etc.
Stayed 1 night in Jul 2019
Response from Dii on Jul 21, 2019
thank you for your feedback. We are sorry you had to deal with the noises from the business next door. we shall try to fix the concerns you mentioned.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Each time my parner and i have stayed, it seems like the housekeeping doesnt do their job. I have found panties, drugs, needs and over all dirtninrss the times i have been here. The rooms are small and quiet, and if given a proper cleaning, would ve. Ery excellent rooms worth the money yhey ask for per night.
Stayed 2 nights in Jul 2019
Response from Dii on Jul 18, 2019
Thank you for your feedback. We will fix the housekeeping issues you mentioned.

2/10 Terrible

Autumn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it
So, I bought a night at this place for 130 and I even think 60 would have been paying far too much. I thought the reviews looked pretty good so I went ahead and booked it. Check in was fast and easy, then I get to the room. There were stains on the comforter which wasn’t a great start, the room just looked scary. The kicker was when we got in bed and I pulled the sheets back to find multiple dead ants sharing the space with us, paid $130 to sleep in my car. Worst pet was no one was there after we had checked in or checked out so I couldn’t even try to get my money back
Stayed 1 night in Jun 2019
Response from Dii on Jul 1, 2019
Thank you for your feed back. We are sorry for your experience. We will do our best to fix the issues.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was clean. Not family friendly
Stayed 1 night in May 2019
Response from Dii on Jun 7, 2019
Thank you for your feedback. We will try to make changes to ensure we are family friendly.

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019
Response from Dii on Jun 1, 2019
We are glad you enjoyed your stay with us. Thank you for your feedback.

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation with friendly hospitality.
Stayed 1 night in May 2019
Response from Dii on Jun 1, 2019
We are glad you enjoyed your stay with us. Thank you for your feedback.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room smells like people have smoked in it for 1000 years. Aweful smell.
Stayed 1 night in May 2019
Response from Dii on May 28, 2019
We are sorry for your experience and appreciate your feedback. We will try our best to fix the issues.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was very uncomfortable, walls were so thin you could hear the conversations of the other rooms. the shower was not leveled that the water would leak out onto the carpet. The carpet was dirty. The coverings on the bed were pretty.
Stayed 1 night in May 2019
Response from Dii on May 20, 2019
Thank you for your feedback. We will try our best to correct all the issues you mentioned.

8/10 Good

Everett

Liked: Cleanliness, staff & service, room comfort
Worth every penny 👍
The rooms are a little outdated but very comfortable. The staff were great and attentive. Unfortunately my stay was cut short as I was transferred to Bellingham after a week there.
Stayed 18 nights in Feb 2019
Response from Dii on Mar 9, 2019
We are glad you enjoyed your stay with us. We appreciate your feed back. Thank you.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Dii on Dec 19, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018
Response from Dii on Oct 19, 2018
We appreciate your input. Thank you for staying with us.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hmmmmmm
The lady was nice about not taking the full deposit and wasn't an issue to have it returned. Yet...the room had a odd smell, carpet was badly stained, the bed was not comfortable at all, and the sheets and cigarette burns. Other than that the stay was great. Needed to visit family & the room assisted with that.
Stayed 2 nights in Sep 2018
Response from Dii on Oct 1, 2018
We appreciate your feedback. We will address the concerns and issues you mentioned.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
High Price Low Quality
Required a $100 deposit up front for a room that was worth less than a $100. Website states that it’s a hotel but don’t be fooled, it’s a rundown motel with lower standards than your average motel. From a cleanliness standpoint the room smelled like mildew and body odor, the pillows and sheets had stains on them, the towels were also stained and had hair embedded in them, there was mold on the walls in the bathroom, a build up of water and hair behind the sink, and the fridge wasn’t clean. From a comfort standpoint the bed was very stiff making it difficult to get comfortable, we woke up the next morning sore and tired. This place has potential due to its location but something needs to be done to raise the standards.
Stayed 1 night in Sep 2018
Response from Dii on Oct 1, 2018
We appreciate your feedback. We will address the concerns and issues you mentioned.

2/10 Terrible

Don

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty we couldn't and wouldn't stay there and they wouldn't give us our money back . Would take this off your list as there was another couple doing the same thing -
Stayed 1 night in Aug 2018
Response from Dii on Aug 25, 2018
We appreciate your feedback. We will try our best to resolve the issues you mentioned.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I cant say its good
It was not good experience. At least we found place to stay at last minute.
Stayed 1 night in Aug 2018
Response from Dii on Aug 13, 2018
Thank you for staying with us. We value your feedback and apologize your stay was not a good experience. We will focus on our week areas to improve our guest experience.

6/10 Okay

Michael A

Liked: Cleanliness
A well used motel with a good location
Stayed 2 nights in Jul 2018
Response from Dii on Aug 10, 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Martha, Salmon creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018
Response from Dii on Aug 1, 2018
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2018
Response from Dii on Jul 30, 2018
Thank you for staying with us. We appreciate your feed back.

6/10 Okay

mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok for single guy
It was OK the bathroom fan did not suck air through the vent. The tub dripped the whole time. Some maintenance and some cleaning would be good.
Stayed 1 night in Jul 2018
Response from Dii on Jul 30, 2018
thank you for staying with us and giving us your feedback. We are working on the issues and will get them fixed.

4/10 Poor

Whitney, Washington

Liked: Cleanliness
Disliked: Staff & service
Front office was closed when we arrived before midnight, and we were told we almost lost our reservation. However, there is no information on the website indicating a check-in time cutoff. The front desk worker also forgot to give me my ID back.
Stayed 1 night in Jul 2018
Response from Dii on Aug 2, 2018
Thank you for staying with us. Sorry for the inconvenience, we appreciate your feedback. We will address the above mentioned issues.

6/10 Okay

Lora, Springfield, Or

Liked: Cleanliness, room comfort
The room was big with a kitchen and full refrigerator.
Stayed 1 night in Jul 2018
Response from Dii on Jul 25, 2018
Thank you for staying with us. We appreciate your feed back.

8/10 Good

Zai, San Diego, CA

Liked: Staff & service, room comfort
the room was large, separate bedrooms, 2 access doors. Bakery nearby
Stayed 1 night in Jul 2018
Response from Dii on Jul 17, 2018
Thank you for staying with us, we are glad you had a pleasant stay with us.

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever!
First of all the lady at the front desk says we don't have a valid reservation and there were no rooms available. She was absolutely zero help after that. Not even interested in suggesting another place. On top of all this when we booked it said we could pay when we arrived but that didn't stop them from charging our card 1 week before we got there and then telling me there was no reservation made by hotels.com. I'm reporting fraud on both the hotel and hotels.com what an awful experience. I will never use this site again!
Stayed 2 nights in Jun 2018
Response from Dii on Jun 29, 2018
We are sorry for your experience. We have no way to proceed with any kind of inquiry without any paperwork. We would be more than happy to resolve your issue if a document is provided to us which we can then use to investigate the matter. sincerely Management

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
Office people were nice and Friendly. Room was spacious and had a full kitchen. Shower was a little short but very nice.
Stayed 1 night in Jun 2018
Response from Dii on Jun 21, 2018
Thank you for staying with us. We shall try to fix the issues and hope to see you back.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st stay in Washington.
Stayed 1 night in Jun 2018
Response from Dii on Jun 15, 2018
Thank you for staying with us. We are glad you were satisfied with our service.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This little hotel is very old and desperately needs updating. Bed was very comfortable and the sheets were nice. NO BLOWDRYER. TV was adequate. Priced right for the very busy weekend when all hotels were full. Great grocery store/deli just 2 doors down - no wine or beer. Stay here only if no other options in your price range. Staff was very nice.
Stayed 2 nights in May 2018
Response from Dii on May 24, 2018
We appreciate your input. We are in the process of updating and will keep your suggestions in mind. We hope the next you are here everything is to your satisfaction.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
The waved an early check-in fee, I had to pay a $100 deposit which was refunded. It took 6 flushes to remove my morning bowel movement. I could not check out and get my refund until 7:45 Sat. when I got the clerk out of bed. I had a day of work to do. The room was neat and clean. Never again.
Stayed 1 night in May 2018
Response from Dii on May 21, 2018
We are sorry for the inconvenience. We will make sure all issues are corrected.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Nightmare and Dump
The dark brown carpet that is so dirty. The bed like something out of a mobile home from the seventies. The whole place is filthy and run down from the top to the bottom. I've stayed at a lot of motels and this is the second worst I have ever stayed in for the last 40 years. I had to leave a cash deposit. When leaving they would not respond to the bell and then said that I did not leave a deposit luckily I had a receipt or they would not of given it back. If you book this place you will be sorry and they will not give you your money back.
Stayed 3 nights in Oct 2017

6/10 Okay

terry

Liked: Cleanliness
Trip to Vancouver, Washington
Room was ok and clean. I thought the 89.00 per day was a little on the high side.
Stayed 3 nights in Aug 2017

2/10 Terrible

Deanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed.
As soon as walked in room there was an empty condom package on night stand ..went up and brought it to there attention..all they did was walk through remove it...didnt reclean room or even offer too.this made my 2 days VERY UNCOMFORTABLE .NEEDLES TO SAY IT RUINED THE STAY.
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Old, old, old; not what I expected
Thought I was booking the Silo inn at Salmon Crest but booked the Inn at Salmon Crest in error which was closeby. Hotel was a throwback; probably built in the late 40s or early 50s. Mostly empty and my wife said it reminded her of the Bates Motel in the movie. The office seemed distrustful and required my wife and I to both produce driver''s licenses which they made a copy of with the statement "you cannot be too careful in the motel business these days." Room had ancient stove and refrigerator in the room with absolutely no utensils for cooking. Cabinet which held the 25" picture tube TV was homemade plywood from the 1950's. Adjoining room occupants, which might have been the owners, we're very noisy until 9:00-9:30.
Stayed 1 night in Aug 2017

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Value
Almost a good value for the money; it would have been if it were 10 dollars cheaper; however, it was one of the cheapest places on the search in the Portland-Vancouver area. The bed was comfortable and I had no complaints about the room. For a value inn it was good. No complaints about the neighborhood; it seemed quite nice. The bed was very comfortable.
Stayed 2 nights in Aug 2017

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Get what you pay for
The sheets were quite stained and everything we received from the front desk was also dirty. The staff was pleasant and helpful.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2017