Exterior

Reviews of Dossier Hotel

4.5 out of 5
Dossier Hotel
750 SW Alder Street, Portland, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1003 reviews" "
Rating 8 - Good. 212 out of 1003 reviews" "
Rating 6 - Okay. 81 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nan, KIRKLAND

Traveled with family
Liked: Cleanliness, staff & service
Good service
Stayed 3 nights in Mar 2024
Response from JK on Mar 25, 2024
Hello from Portland Nan,Our thanks for the opportunity to introduce the hotel and to receive your perfect score. We hope your visit to downtown offered memorable moments.Our team works hard to deliver a warm welcome and we're glad the service left an impression. We'd be delighted to pamper you again soon.Many thanks,Don DavisGeneral Manager

8/10 Good

Tzu Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. The location is conveniently situated in downtown and walkable to many of my favorite shopping locations. They gave us a $15 coupon each for using it at the Alder resturant for drinks or food which was really nice. Also got late check out and discount on valet parking overnight. The staff was helpful and polite! The only thing i didnt like about the hotel is the weak shower. But would likely stay here again.
Stayed 2 nights in Mar 2024
Response from JK on Mar 25, 2024
Hello Tzu Ying,Our thanks for visiting and sharing your comments with our leadership team. We're grateful for your detailed review and compliments for our awesome colleagues.It's great to welcome a familiar face and to know that Dossier is your hotel of choice when visiting The Rose City. We're pleased we could accommodate an extended departure time, allowing you to fully enjoy downtown.We're here whenever you're ready to return.All the best,Don DavisGeneral Manager

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the room was modern, it is a well built hotel, you could not hear your neighbors ... and the bar area was inviting!
Stayed 3 nights in Feb 2024
Response from JK on Mar 18, 2024
Hi Lisa,You start our day with smiles all around as we read your kind words and celebrate a perfect score.Thanks for recognizing the team and the gracious service you enjoyed. We know a hotel is judged by the hospitality and friendliness of the staff and we work alongside the best in the business.We'll certainly let our housekeepers know that your room was prepared with careful attention and we're pleased you slept well in quiet comfort.When your plans bring you back to Portland, we hope this will be your home away from home.Our warm regards,Don DavisGeneral Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JK on Mar 18, 2024
Hi Kathleen,It's a joy to earn your high marks and our pleasure to welcome you. Thank you for making us part of your trip.We hope the ideal location of the hotel introduced you to our nearby shopping, dining, and cultural attractions and you're already making plans to return.We hope to see you again soon.With gratitude,Don DavisGeneral Manager

10/10 Excellent

Susan

Stayed 3 nights in Mar 2024
Response from JK on Mar 27, 2024
Hello Susan,We're most grateful for your high marks and delight that you could discover our hotel. We hope your time in Portland offered a glimpse of our eclectic shops, diverse cultural venues, and award-winning restaurants.It would be delightful to welcome you again soon.All our best,Don DavisGeneral Manager

10/10 Excellent

karen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel a must stay boutique experience.
Stayed 2 nights in Jan 2024
Response from JK on Mar 11, 2024
Hi Karen,Thank you for making Dossier your downtown getaway spot. It was our pleasure to welcome you and it's a delight to earn your highest marks.We're glad you found the accommodations comfortable and hope you had a chance to sample the menu and cocktail list at Bar Alder. If not, what a perfect excuse to return and enjoy another stay.Warm regards,Don DavisGeneral Manager

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024
Response from JK on Mar 25, 2024
Greetings Mark,We are so glad we could have you with us this weekend, enjoying the hotel and all the discoverable moments that make Portland so much fun for a getaway.When you feel that urge to get away next time, please keep us in mind.Warm wishes,Don DavisGeneral Manager

10/10 Excellent

Dhifaf, Kennewick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel every thing is perfect.
Stayed 2 nights in Feb 2024
Response from JK on Mar 11, 2024
Hi Dhifaf,Thanks for making us your home base during your exploration of the city and our eclectic Portland neighborhoods.We love to start the week on a high note, earning your perfect score. Please make plans to join us soon and let the pampering begin once again.Don DavisGeneral Manager

2/10 Terrible

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from JK on Feb 27, 2024
Hello Melanie,Thank you for joining us for your visit downtown. We appreciate the opportunity to serve you, though we note your stay wasn't all you expected.We would like to learn more about your time at the hotel and what areas we need to focus on to earn your confidence and ensure your satisfaction. Please reach out if time allows and know your comments will receive our full attention.Many thanks,Joseph VioliGeneral Manager

10/10 Excellent

Carolyn, Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, friendly staff
Stayed 3 nights in Feb 2024
Response from JK on Feb 19, 2024
Hello Carolyn,The entire team thanks you for your high marks. It was our pleasure to welcome you and serve as your home base here in The Rose City.We note that no detail was missed, allowing you to relax after a day exploring our eclectic neighborhoods and sampling the best of Portland.Please be in touch if we can assist with any future travel plans,Until next time,Joseph VioliGeneral Manager

6/10 Okay

Miranda

Stayed 4 nights in Feb 2024
Response from JK on Feb 16, 2024
Hello Miranda,Thank you for joining us at Dossier. We're pleased we could introduce you to our eclectic hotel at the heart of the best of Portland.We trust you rested well and returned home excited to return. We're here whenever The Rose City beckons.Warm regards,Joseph VioliGeneral Manager

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food locations were close by and within walking distance. I made a circle around hotel to get to coffee, dessert and food. The hotel also has restaurant and the food was good there as well. I didn't like that our shower drained very slow. But, the bath tub was huge and relaxing to use. Beds were comfy and the staff was extremely nice.
Stayed 2 nights in Feb 2024
Response from JK on Feb 13, 2024
Hi Pamela,We see all the pieces came together for a comfortable and relaxing stay. Thanks for joining us.Our food-centric city does offer an amazing variety of cuisines, with something for everyone and just a short stroll from our front door. We hope you discovered a few gems, starting right downstairs at Bar Elder.Please join us again soon and expect a warm welcome from our team.Best regards,Joseph VioliGeneral Manager

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff is friendly and helpful, the valet parking is easy, the rooms are quite large and the elevator works. I'm always staying here when i come back! I do wish that the restaurant had a larger menu for dinner.
Stayed 2 nights in Feb 2024
Response from JK on Feb 12, 2024
Hello Kathryn,We're so grateful for your high marks and the promise to join us again when travels bring you to Portland.Your kind words mean the world to our team and we're here whenever you're ready to be pampered all over again.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here!
Stayed 2 nights in Feb 2024
Response from JK on Feb 12, 2024
Hi Samantha,We love having you too!Your high marks are a true delight and the best way to start our day.We'll look forward to your return and the chance to welcome you back.Stay well,Joseph VioliGeneral Manager

8/10 Good

Alicia

Traveled with family
Liked: Staff & service, property conditions & facilities
Room was quiet and comfortable. Great location and lots of options for restaurants in the vicinity. Two things for improvement: the bathtub had not been properly cleaned, there was debris in the drain. Also the room temp could not be adjusted with the thermostat, and it was way too warm which made sleeping uncomfortable.
Stayed 2 nights in Feb 2024
Response from JK on Feb 12, 2024
Hi Alicia,Many thanks for making Dossier your home base here in the Rose City.We note the positives around your stay, along with the opportunities to improve. Thanks for your feedback. Our attention will be directed to making everything just right.We hope we can welcome you again.Best regards,Joseph VioliGeneral Manager

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a few problems with housekeeping and front desk staff was rude.
Stayed 3 nights in Feb 2024
Response from JK on Feb 7, 2024
Hello Barry,We appreciate the chance to welcome you.We do note some disappointments with our service and apologize your time wasn't fully enjoyed.It would be our pleasure to welcome you again and deliver a more comfortable experience.All our best,Joseph VioliGeneral Manager

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to food and sites. Great value, very comfortable rooms
Stayed 3 nights in Jan 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JK on Feb 7, 2024
Hi Teresa,That perfect score is just the way we love to start our day. Many thanks for visiting and sharing your high marks.Warm wishes,Joseph VioliGeneral Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Response from JK on Jan 24, 2024
Hello Melissa,Many thanks for joining us as you paid a visit downtown.We trust you rested well and enjoyed the stylish elements that set us apart from the typical hotel.If you weren't able to visit Bar Alder this time, please put it on your to-do list for next time. We can't wait to have you back.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff cares about you—ensured my safe entry when plane delayed arrival to midnight—truly concerned for me! Housekeeping staff attentive and meticulous. Safe hotel for solo female. Great bar.
Stayed 3 nights in Jan 2024
Response from JK on Jan 23, 2024
Hi Jean,Your perfect score is a delight to see and truly appreciated.We're glad you felt a warm welcome and sense of comfort throughout your time with us. We're always here to take the best care of our guests. Please join us again.Joseph VioliGeneral Manager

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and great staff
Stayed 2 nights in Jan 2024
Response from JK on Jan 22, 2024
Hello Shane,Your perfect score is music to our ears.Thanks for making us your home base here in Portland. We trust you enjoyed exploring the city and coming home to nestle in true comfort.Please make it back soon.All our best,Joseph VioliGeneral Manager

10/10 Excellent

Drew

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JK on Jan 19, 2024
Hi Drew,Good to have you with us for some time away here downtown.We're most grateful for your perfect score and trust you have returned home well-rested and eager to see more of Portland. We hope you'll be back soon.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Summer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, friendly staff
Stayed 3 nights in Jan 2024
Response from JK on Jan 17, 2024
Hello Summer, We see that everything came together to allow you to fully enjoy your stay downtown. Our thanks for awarding us your perfect score. Our team will appreciate your recognition and we're pleased you found a warm welcome and a carefully prepared guestroom upon your arrival. Please make plans to join us again soon. Warm regards, Joseph VioliGeneral Manager

10/10 Excellent

Yongxin

Liked: Cleanliness, staff & service, property conditions & facilities
Response from JK on Feb 15, 2024
Hi Yongxin,Our thanks for your perfect score.We hope you enjoyed the central location we enjoy, offering a short stroll to the very best of Portland.We'd love to see you again when your travels bring you back to The Rose City.All our best,Joseph VioliGeneral Manager

10/10 Excellent

ANN

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from JK on Jan 12, 2024
Hello Ann,Thanks for joining us for your stay downtown. We're honored to earn your perfect score.We invite you to return soon as the city celebrates winter with lots of events, festivities, and special offers that are sure to be a delight.We're here whenever you're ready.Best regards,Joseph VioliGeneral Manager

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will only stay at Dossier when I’m in Portland. The staff is phenomenal, restaurant is fantastic, the property is always beautiful, and my room is always cozy and clean. Just recently brought my sister and she was equally as impressed. I cannot recommend Dossier enough for traveling in Portland!
Stayed 1 night in Dec 2023
Response from JK on Jan 8, 2024
Hi there Ashley,We're most grateful for your perfect score and exuberant praises for the hotel and our outstanding team.It's always a feather in our cap to welcome a loyal returning guest to the family. We're pleased to know the carefully prepared accommodations are always to your liking and everything feels like home.We'll look forward to your return and thanks for spreading the word about your favorite Portland hotel.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Ya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from JK on Jan 4, 2024
Hello Ya,It's great to ring out the year with your perfect score on the board. Thanks for joining us and Happy New Year.Your friends at The Porter

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from JK on Dec 26, 2023
Greetings Norma,Our thanks for selecting Dossier.We hope you not only enjoyed the ambiance of the hotel but also the endless delights of exploring our eclectic downtown.Keep an eye out for our winter promotions and plan a return trip to continue the fun.Many thanks,Joseph VioliGeneral Manager

10/10 Excellent

Steve

Response from JK on Feb 7, 2024
Hello Steve,Earning your perfect score is music to our ears.We hope the hotel was the ideal oasis after a day exploring the city. Our easy access to the best of downtown is just one reason our guests return to Dossier. We hope to see you soon.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here while in Portland! Staff is friendly, rooms are clean over all great experience!
Stayed 2 nights in Dec 2023
Response from JK on Dec 19, 2023
Hello Samantha,It looks like your stay at Dossier was perfect from beginning to end. Thank you for making us your Portland home.We strive to cover all the details with care, along with delivering caring service and warm, genuine hospitality. It's always a joy to know our efforts left an impression.We look forward to welcoming you again soon.All the best,Joseph VioliGeneral Manager

10/10 Excellent

Roger

Stayed 3 nights in Dec 2023
Response from JK on Dec 19, 2023
Hi Roger,Thank you for selecting the hotel for your recent visit. It's our pleasure to have you with us and to earn your perfect score.We invite you to check our website for Winter promotions and make plans to come back for your next getaway as soon as you can.Warm wishes,Joseph VioliGeneral Manager

10/10 Excellent

Caroline

Stayed 1 night in Dec 2023
Response from JK on Jan 8, 2024
Hi Caroline,We love to start our week by earning a perfect guest score. Thanks for making Dossier your home base throughout your visit downtown.The city is a lively destination throughout the winter so please try to make it back soon.Regards,Joseph VioliGeneral Manager

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Response from JK on Feb 12, 2024
Hello Suzanne,Your perfect score is music to our ears. Thanks for making us your home base here in The Rose City.It would be our pleasure to welcome you again soon.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, but the onsite valet could be a little more careful with cars that are valeted.
Stayed 2 nights in Dec 2023
Response from JK on Jan 2, 2024
Hello Adam,Our thanks for selecting Dossier. We're glad your stay was comfortable, and the accommodations exceeded expectations.We will share your feedback with our valet operator and apologize for this blemish on your stay. Please join us again soon.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Manikanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from JK on Feb 7, 2024
Hi Manikanta,We are pleased and proud to receive your high marks. We trust you rested well and have returned home refreshed after your Portland getaway.It would be our pleasure to welcome you again soon.All the best,Joseph VioliGeneral Manager

10/10 Excellent

Brennan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JK on Dec 11, 2023
Hello Brennan,Thanks for making Dossier your Portland home and sharing your perfect score.We're here and ready to welcome you back at your first opportunity. Please make plans to join us again soon.Warm wishes,Joseph VioliGeneral Manager

10/10 Excellent

Kari

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Would love smart TV's in the rooms. Other than that... clean, adorable, feels like home away from home! Staff is phenomenal. The bar staff makes you fee like you are sitting in their kitchen. Love it!
Stayed 3 nights in Nov 2023
Response from JK on Dec 13, 2023
Hi Kari,Our thanks for the kind remarks and perfect score to follow your recent stay.We're so pleased that our colleagues across the hotel made a strong impression of genuine hospitality that left you with good memories of your time with us.We'll be passing along your accolades and know they will be received with smiles all around.Stay in touch and warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Nancie

Response from JK on Feb 8, 2024
Hi Nancie,It was our pleasure to welcome you to Dossier and a delight to earn your perfect score.We hope the accommodations and services were just as appealing as our central location near the best of the city's shopping, dining, and cultural attractions.We hope we can welcome you again soon.All our best,Joseph VioliGeneral Manager

6/10 Okay

Brandy

Traveled with family
Liked: Staff & service
Disliked: Amenities
n/a
Stayed 4 nights in Dec 2023
Response from JK on Dec 6, 2023
Hello Brandy,Thanks for visiting Dossier. We're glad you could join us and would be happy to learn more about your stay. Please reach out if you have a moment.All our best,Scott YoungbloodGeneral Manager

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chuckle brothers from NZ on tour
Just a perfect few days in a hotel with very friendly staff, great rooms and central for all our needs.
Stayed 5 nights in Nov 2023
Response from JK on Dec 6, 2023
Hello David,As you traveled such a long way from home, we're glad we could welcome you and offer the comforts and hospitality to make the trip worthwhile.We're most grateful for your kind words for the team and to know you enjoyed all the best of Portland, just beyond our doors.We hope this will be your hotel of choice should you venture back to Portland.Warm regards,Scott YoungbloodGeneral Manager

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Haven't stayed here since the Benchmark group took over the property from Westin, but was glad to see it hadn't changed very much. There were a few cleanliness issues in the room (some sticky residue left on a nightstand and the bluetooth speaker) and a problem with the thermostat; I alerted staff to the second issue and it was resolved. Also had a very enjoyable first evening at The Alder lounge, although the heat could be turned up in there - found it very cold! Overall though, I really enjoy this hotel and will likely return if I have a chance.
Stayed 3 nights in Nov 2023
Response from JK on Dec 6, 2023
Hi Angela,Our thanks for returning and experiencing the comforts of Dossier.We'll take your comments back to our team to correct those shortfalls you shared. Otherwise, we note the hotel offered the comforts of home you have come to expect.We do hope you'll rejoin us soon.Many thanks.Scott YoungbloodGeneral Manager

10/10 Excellent

ESTELLA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from JK on Dec 4, 2023
Greetings Estella,Thanks for starting our day with a smile as we earned your perfect score.You should plan a return trip to enjoy the city as much as possible to enjoy the sparkle and lights of Portland all dressed up for the holidays. We'd be thrilled to offer our next warm hello.Regards,Scott YoungbloodGeneral Manager

10/10 Excellent

jerry, Evanston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Will definitely stay here again when in Portland. Great location in the downtown area
Stayed 2 nights in Nov 2023
Response from JK on Nov 29, 2023
Hi Jerry,Thanks for choosing the hotel to enjoy your getaway to Portland. We see that you found your way around downtown and enjoyed the array of shopping and dining spots that bring the city to life.We're grateful for the perfect score and excited to welcome you again soon.All our best,Scott YoungbloodGeneral Manager

10/10 Excellent

natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 1 night in Nov 2023
Response from JK on Nov 28, 2023
Hi Natalie, On behalf of our Dossier team thanks for joining us and awarding your high marks. We pride ourselves on offering warm welcomes and attentive service that leaves the best impression. It's a thrill when we see the results of those efforts. We hope you can join us again this holiday season. Scott YoungbloodGeneral Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Dossier, rooms are spacious and the service is great
Stayed 1 night in Nov 2023
Response from JK on Nov 27, 2023
Hello Michelle, We're pleased to note that you found the perfect combination of stylish comfort and meticulous service. That's what we're all about and we appreciate the kudos. Please make it back for another stay just as soon as possible. Warmest wishes, Scott YoungbloodGeneral Manager

8/10 Good

Annaliza

Liked: Cleanliness, property conditions & facilities
Response from JK on Nov 20, 2023
Hi Annaliza,Good to have you with us.We trust you rested well after a day exploring the many interesting neighborhoods surrounding the hotel. It was our pleasure to serve you and we hope we can welcome you again very soon.Warm regards,Scott YoungbloodGeneral Manager

10/10 Excellent

carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from JK on Nov 20, 2023
Hi Carlos,Looks like your time at Dossier was perfect from beginning to end.We're dressing up for the holidays and we'd love to have you celebrate with us. See you again soon.Best always,Scott YoungbloodGeneral Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice suite-no resort like amenities to justify fee
Bring back housekeeping/COVID is over. Or allow guests to choose when they check in. Rooms here are nicely kept by the cleaning staff at least. Tub even! We had a room that must be used for pets often as the carpet was heavily stained and coming unglued or something and wrinkled all over beneath us. Condition otherwise was ok-all but one usb charger ports was broken. And the unbroken one still had a broken piece hanging off. Also the resort fee-get rid of it! It’s not like you have a pool, hot tub, or other facilities to use. I swore there used to be bikes to borrow/but couldn’t find any such thing. Coffee isn’t even kept flowing all day. Valet service left a lot to be desired esp for the price of $55/day. Our hotels discount wasn’t $15 discount per day for valet it was just $15 off. Again just bundle the whole cost into the room fees already. The pet hospitality was very appreciated even for a service dog/that was a nice touch. We like the room size, quietness, location, and size of the room. We’ll come back but still it could be better. Seems they run a skeleton crew-however staff was all very kind and helpful.
Stayed 1 night in Nov 2023
Response from JK on Nov 16, 2023
Greetings from Portland, Thanks for making Dossier your home base here downtown. We note that you enjoyed the spacious rooms and peaceful surroundings and we're most grateful that you found enough good reasons to join us again on your future Portland trips. We do recognize areas for improvement shared in your comments. Our team will review each point with an eye towards stepping up our game. We look forward to your return and delivering a comfortable hotel experience. Warm regards, Scott YoungbloodGeneral Manager

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was great and so was the valet and bar staff, they made us feel very welcome.
Stayed 2 nights in Nov 2023
Response from JK on Nov 16, 2023
Hello Audrey,We're glad we could welcome you with warm smiles and earn your high marks for the hospitality you experienced.We note that you enjoyed the libations at Alder Bistro and hope you made time to explore the many eclectic neighborhoods nearby.Please join us again soon.All the best,Scott YoungbloodGeneral Manager

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from JK on Nov 16, 2023
Hello Natalie,We hope your time in Portland was eye-opening and offered some refreshing discoveries. We'd love to have you back soon.Stay well,Scott YoungbloodGeneral Manager