Exterior

Reviews of Dossier Hotel

4.5 out of 5
Dossier Hotel
750 SW Alder Street, Portland, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1006 reviews" "
Rating 8 - Good. 209 out of 1006 reviews" "
Rating 6 - Okay. 79 out of 1006 reviews" "
Rating 4 - Poor. 29 out of 1006 reviews" "
Rating 2 - Terrible. 22 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel room and amenities are nice and convenient. My only complaint is the hotel seems understaffed.- we waited 10 minutes for someone to check us in (the lobby was empty and employee no where to be found), and 15 minutes to get a coffee served in the restaurant (we ended up canceling the order and leaving).
Stayed 1 night in Apr 2024

10/10 Excellent

Harshana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and accomodative
Stayed 3 nights in Apr 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great place no notes.
Stayed 1 night in Apr 2024

10/10 Excellent

Tal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well-located, and the hotel staff is very friendly.
Stayed 2 nights in Apr 2024
Response from JK on Apr 16, 2024
Hello Tal,Thank you for the kudos to our team and for offering your perfect score for their efforts to make you feel right at home here downtown.Our location puts you just steps from the city's best shopping and dining and you're never more than moments from great coffee our one of our outstanding brew pubs. Whatever your pleasure, we hope you'll be joining us soon to enjoy it all again.Many thanks,Don DavisGeneral Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2024
Response from JK on Apr 16, 2024
Hi Richard,We're grateful for the opportunity to introduce our hotel and thrilled to earn your highest marks. We hope your stay was a pleasure in every way.The city is alive this spring and with summer festivals, shows and much more, we'd love to have you back to enjoy it all once more.We hope to see you soon.Warm regards,Don DavisGeneral Manager

8/10 Good

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the bathroom was big and nice. The girl that checked me in was nice, very happy and funny. I was unhappy about the price of the valet service. It was $60 per night and I thought she said it was $6
Stayed 1 night in Apr 2024
Response from JK on Apr 15, 2024
Hi Anna,Thanks for making Dossier your home away from home. We're pleased to earn high grades following your stay.We note that your accommodations offered all the comforts you expected, including room to spread out and relax in style. We do apologize that the overnight valet charge was not clearly explained and trust this was the only blemish to your time with us.Thanks for the kind words for the team and please join us again soon.All the best,Don DavisGeneral Manager

10/10 Excellent

Walter, Seattle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Apr 2024
Response from JK on Apr 12, 2024
Hi Walter,We're delighted to know that the hotel was a comfortable option here downtown. Your perfect score is much appreciated.Please join us again to continue exploring our eclectic neighborhoods and cultural attractions that make Portland a pleasure-filled getaway.All the best,Don DavisGeneral Manager

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location.
Stayed 4 nights in Apr 2024
Response from JK on Apr 10, 2024
Hello Roy,It was a pleasure to have you with us and we're pleased that your stay offered the opportunity to enjoy our vibrant city and eclectic neighborhoods.We're grateful for your high marks and hope you'll be joining us again soon.Warm wishes,Don DavisGeneral Manager

8/10 Good

Oleksandr

Stayed 1 night in Apr 2024
Response from JK on Apr 10, 2024
Hello Oleksandr,Thanks for joining us for your stay here in Portland. We're glad we could welcome you and deliver a restful stay and comfortable surroundings.Please keep us in mind when your travels bring you back our way.All the best,Don DavisGeneral Manager

10/10 Excellent

tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024
Response from JK on Apr 1, 2024
Hello Tiffany,Thank you for joining us at Dossier and extending your perfect score. We'll be here whenever you're ready to return.Warm regards,Don DavisGeneral Manager

10/10 Excellent

PHILIP

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from JK on Apr 1, 2024
Hello Philip,Thanks for making us your home away from home here in downtown. We're thrilled to earn your highest marks.The city has come to life for Spring and we'd encourage you to check your calendar to plan your next getaway. Our restaurants, shops, and cultural venues are ever-changing and you don't want to be away too long.Warm wishes,Don DavisGeneral Manager

10/10 Excellent

Nan, KIRKLAND

Traveled with family
Liked: Cleanliness, staff & service
Good service
Stayed 3 nights in Mar 2024
Response from JK on Mar 25, 2024
Hello from Portland Nan,Our thanks for the opportunity to introduce the hotel and to receive your perfect score. We hope your visit to downtown offered memorable moments.Our team works hard to deliver a warm welcome and we're glad the service left an impression. We'd be delighted to pamper you again soon.Many thanks,Don DavisGeneral Manager

8/10 Good

Tzu Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. The location is conveniently situated in downtown and walkable to many of my favorite shopping locations. They gave us a $15 coupon each for using it at the Alder resturant for drinks or food which was really nice. Also got late check out and discount on valet parking overnight. The staff was helpful and polite! The only thing i didnt like about the hotel is the weak shower. But would likely stay here again.
Stayed 2 nights in Mar 2024
Response from JK on Mar 25, 2024
Hello Tzu Ying,Our thanks for visiting and sharing your comments with our leadership team. We're grateful for your detailed review and compliments for our awesome colleagues.It's great to welcome a familiar face and to know that Dossier is your hotel of choice when visiting The Rose City. We're pleased we could accommodate an extended departure time, allowing you to fully enjoy downtown.We're here whenever you're ready to return.All the best,Don DavisGeneral Manager

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the room was modern, it is a well built hotel, you could not hear your neighbors ... and the bar area was inviting!
Stayed 3 nights in Feb 2024
Response from JK on Mar 18, 2024
Hi Lisa,You start our day with smiles all around as we read your kind words and celebrate a perfect score.Thanks for recognizing the team and the gracious service you enjoyed. We know a hotel is judged by the hospitality and friendliness of the staff and we work alongside the best in the business.We'll certainly let our housekeepers know that your room was prepared with careful attention and we're pleased you slept well in quiet comfort.When your plans bring you back to Portland, we hope this will be your home away from home.Our warm regards,Don DavisGeneral Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JK on Mar 18, 2024
Hi Kathleen,It's a joy to earn your high marks and our pleasure to welcome you. Thank you for making us part of your trip.We hope the ideal location of the hotel introduced you to our nearby shopping, dining, and cultural attractions and you're already making plans to return.We hope to see you again soon.With gratitude,Don DavisGeneral Manager

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JK on Mar 29, 2024
Hello Paul,It was a pleasure to welcome you and a delight to earn your high marks. We trust your time in Portland was filled with discoveries and that you're already planning to return.Our team awaits your next visit with open arms.Best regards,Don DavisGeneral Manager

10/10 Excellent

Susan

Stayed 3 nights in Mar 2024
Response from JK on Mar 27, 2024
Hello Susan,We're most grateful for your high marks and delight that you could discover our hotel. We hope your time in Portland offered a glimpse of our eclectic shops, diverse cultural venues, and award-winning restaurants.It would be delightful to welcome you again soon.All our best,Don DavisGeneral Manager

10/10 Excellent

karen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel a must stay boutique experience.
Stayed 2 nights in Jan 2024
Response from JK on Mar 11, 2024
Hi Karen,Thank you for making Dossier your downtown getaway spot. It was our pleasure to welcome you and it's a delight to earn your highest marks.We're glad you found the accommodations comfortable and hope you had a chance to sample the menu and cocktail list at Bar Alder. If not, what a perfect excuse to return and enjoy another stay.Warm regards,Don DavisGeneral Manager

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024
Response from JK on Mar 25, 2024
Greetings Mark,We are so glad we could have you with us this weekend, enjoying the hotel and all the discoverable moments that make Portland so much fun for a getaway.When you feel that urge to get away next time, please keep us in mind.Warm wishes,Don DavisGeneral Manager

10/10 Excellent

Dhifaf, Kennewick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel every thing is perfect.
Stayed 2 nights in Feb 2024
Response from JK on Mar 11, 2024
Hi Dhifaf,Thanks for making us your home base during your exploration of the city and our eclectic Portland neighborhoods.We love to start the week on a high note, earning your perfect score. Please make plans to join us soon and let the pampering begin once again.Don DavisGeneral Manager

2/10 Terrible

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from JK on Feb 27, 2024
Hello Melanie,Thank you for joining us for your visit downtown. We appreciate the opportunity to serve you, though we note your stay wasn't all you expected.We would like to learn more about your time at the hotel and what areas we need to focus on to earn your confidence and ensure your satisfaction. Please reach out if time allows and know your comments will receive our full attention.Many thanks,Joseph VioliGeneral Manager

10/10 Excellent

Carolyn, Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, friendly staff
Stayed 3 nights in Feb 2024
Response from JK on Feb 19, 2024
Hello Carolyn,The entire team thanks you for your high marks. It was our pleasure to welcome you and serve as your home base here in The Rose City.We note that no detail was missed, allowing you to relax after a day exploring our eclectic neighborhoods and sampling the best of Portland.Please be in touch if we can assist with any future travel plans,Until next time,Joseph VioliGeneral Manager

6/10 Okay

Miranda

Stayed 4 nights in Feb 2024
Response from JK on Feb 16, 2024
Hello Miranda,Thank you for joining us at Dossier. We're pleased we could introduce you to our eclectic hotel at the heart of the best of Portland.We trust you rested well and returned home excited to return. We're here whenever The Rose City beckons.Warm regards,Joseph VioliGeneral Manager

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food locations were close by and within walking distance. I made a circle around hotel to get to coffee, dessert and food. The hotel also has restaurant and the food was good there as well. I didn't like that our shower drained very slow. But, the bath tub was huge and relaxing to use. Beds were comfy and the staff was extremely nice.
Stayed 2 nights in Feb 2024
Response from JK on Feb 13, 2024
Hi Pamela,We see all the pieces came together for a comfortable and relaxing stay. Thanks for joining us.Our food-centric city does offer an amazing variety of cuisines, with something for everyone and just a short stroll from our front door. We hope you discovered a few gems, starting right downstairs at Bar Elder.Please join us again soon and expect a warm welcome from our team.Best regards,Joseph VioliGeneral Manager

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff is friendly and helpful, the valet parking is easy, the rooms are quite large and the elevator works. I'm always staying here when i come back! I do wish that the restaurant had a larger menu for dinner.
Stayed 2 nights in Feb 2024
Response from JK on Feb 12, 2024
Hello Kathryn,We're so grateful for your high marks and the promise to join us again when travels bring you to Portland.Your kind words mean the world to our team and we're here whenever you're ready to be pampered all over again.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here!
Stayed 2 nights in Feb 2024
Response from JK on Feb 12, 2024
Hi Samantha,We love having you too!Your high marks are a true delight and the best way to start our day.We'll look forward to your return and the chance to welcome you back.Stay well,Joseph VioliGeneral Manager

8/10 Good

Alicia

Traveled with family
Liked: Staff & service, property conditions & facilities
Room was quiet and comfortable. Great location and lots of options for restaurants in the vicinity. Two things for improvement: the bathtub had not been properly cleaned, there was debris in the drain. Also the room temp could not be adjusted with the thermostat, and it was way too warm which made sleeping uncomfortable.
Stayed 2 nights in Feb 2024
Response from JK on Feb 12, 2024
Hi Alicia,Many thanks for making Dossier your home base here in the Rose City.We note the positives around your stay, along with the opportunities to improve. Thanks for your feedback. Our attention will be directed to making everything just right.We hope we can welcome you again.Best regards,Joseph VioliGeneral Manager

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a few problems with housekeeping and front desk staff was rude.
Stayed 3 nights in Feb 2024
Response from JK on Feb 7, 2024
Hello Barry,We appreciate the chance to welcome you.We do note some disappointments with our service and apologize your time wasn't fully enjoyed.It would be our pleasure to welcome you again and deliver a more comfortable experience.All our best,Joseph VioliGeneral Manager

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to food and sites. Great value, very comfortable rooms
Stayed 3 nights in Jan 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JK on Feb 7, 2024
Hi Teresa,That perfect score is just the way we love to start our day. Many thanks for visiting and sharing your high marks.Warm wishes,Joseph VioliGeneral Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Response from JK on Jan 24, 2024
Hello Melissa,Many thanks for joining us as you paid a visit downtown.We trust you rested well and enjoyed the stylish elements that set us apart from the typical hotel.If you weren't able to visit Bar Alder this time, please put it on your to-do list for next time. We can't wait to have you back.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff cares about you—ensured my safe entry when plane delayed arrival to midnight—truly concerned for me! Housekeeping staff attentive and meticulous. Safe hotel for solo female. Great bar.
Stayed 3 nights in Jan 2024
Response from JK on Jan 23, 2024
Hi Jean,Your perfect score is a delight to see and truly appreciated.We're glad you felt a warm welcome and sense of comfort throughout your time with us. We're always here to take the best care of our guests. Please join us again.Joseph VioliGeneral Manager

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and great staff
Stayed 2 nights in Jan 2024
Response from JK on Jan 22, 2024
Hello Shane,Your perfect score is music to our ears.Thanks for making us your home base here in Portland. We trust you enjoyed exploring the city and coming home to nestle in true comfort.Please make it back soon.All our best,Joseph VioliGeneral Manager

10/10 Excellent

Drew

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JK on Jan 19, 2024
Hi Drew,Good to have you with us for some time away here downtown.We're most grateful for your perfect score and trust you have returned home well-rested and eager to see more of Portland. We hope you'll be back soon.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from JK on Jan 17, 2024
Greetings from Portland, We're grateful for your perfect score and trust you rested well throughout your stay. Our winter festivals and events are in full swing so please try to make it back soon and enjoy your next getaway with us. Best wishes, Joseph VioliGeneral Manager

10/10 Excellent

Summer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, friendly staff
Stayed 3 nights in Jan 2024
Response from JK on Jan 17, 2024
Hello Summer, We see that everything came together to allow you to fully enjoy your stay downtown. Our thanks for awarding us your perfect score. Our team will appreciate your recognition and we're pleased you found a warm welcome and a carefully prepared guestroom upon your arrival. Please make plans to join us again soon. Warm regards, Joseph VioliGeneral Manager

10/10 Excellent

Yongxin

Liked: Cleanliness, staff & service, property conditions & facilities
Response from JK on Feb 15, 2024
Hi Yongxin,Our thanks for your perfect score.We hope you enjoyed the central location we enjoy, offering a short stroll to the very best of Portland.We'd love to see you again when your travels bring you back to The Rose City.All our best,Joseph VioliGeneral Manager

10/10 Excellent

ANN

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from JK on Jan 12, 2024
Hello Ann,Thanks for joining us for your stay downtown. We're honored to earn your perfect score.We invite you to return soon as the city celebrates winter with lots of events, festivities, and special offers that are sure to be a delight.We're here whenever you're ready.Best regards,Joseph VioliGeneral Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We enjoyed our stay at the Dossier. The location is convenient, the hotel itself is aesthetically pleasing and the rooms clean. We enjoyed the Alder restaurant and the fitness center.
Stayed 3 nights in Dec 2023
Response from JK on Jan 8, 2024
Greetings from Dossier,We're pleased that each moment of your stay offered the comforts of home and the extra touches of service and amenities to be enjoyed by you and yours.Our team invites you to return soon and allow us to pamper you thoroughly.Best regards,Joseph VioliGeneral Manager

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will only stay at Dossier when I’m in Portland. The staff is phenomenal, restaurant is fantastic, the property is always beautiful, and my room is always cozy and clean. Just recently brought my sister and she was equally as impressed. I cannot recommend Dossier enough for traveling in Portland!
Stayed 1 night in Dec 2023
Response from JK on Jan 8, 2024
Hi there Ashley,We're most grateful for your perfect score and exuberant praises for the hotel and our outstanding team.It's always a feather in our cap to welcome a loyal returning guest to the family. We're pleased to know the carefully prepared accommodations are always to your liking and everything feels like home.We'll look forward to your return and thanks for spreading the word about your favorite Portland hotel.Warm regards,Joseph VioliGeneral Manager

6/10 Okay

Jari

Liked: Property conditions & facilities
Expected more
New Year’s Eve night so of course it can be loud but people were screaming & yelling in their rooms all night till 5:30am. Called the reception at 3pm: nothing happened. Check In process wasnt what I expect in these kind of hotels. The receptionist couldnt care less. On New Year’s evening the bar closed at 10pm. Really??
Stayed 1 night in Dec 2023
Response from JK on Jan 4, 2024
Greetings Jari,Thanks for starting the year off with a stay at The Porter.We're sorry you found shortcomings during your visit and apologize that noise from fellow guests wasn't dealt with promptly. We do hope your accommodations were otherwise comfortable.Please join us again and allow us to regain your confidence with an improved level of service we know we can deliver.All our best,The team at The Porter

10/10 Excellent

Ya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from JK on Jan 4, 2024
Hello Ya,It's great to ring out the year with your perfect score on the board. Thanks for joining us and Happy New Year.Your friends at The Porter

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from JK on Jan 2, 2024
Hi David,Your perfect score is the perfect start to our day. Thanks for making us your Rose City home for the holiday.Stay well,Joseph VioliGeneral Manager

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from JK on Jan 2, 2024
Hello David,We start the New Year on a high note as we earned your perfect score.We trust you rested well and awoke to enjoy the marvelous sights and sounds around Portland. You're always welcome back so please join us soon.Happy New Year,Joseph VioliGeneral Manager

10/10 Excellent

David

Stayed 3 nights in Dec 2023
Response from JK on Jan 2, 2024
Hi David,It was our pleasure to have you with us to ring in the New Year.Your perfect score is a delight to behold and earned with pride. Please make it back soon to enjoy our wintertime events and special offers across the city.Regards,Joseph VioliGeneral Manager

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from JK on Dec 26, 2023
Greetings Norma,Our thanks for selecting Dossier.We hope you not only enjoyed the ambiance of the hotel but also the endless delights of exploring our eclectic downtown.Keep an eye out for our winter promotions and plan a return trip to continue the fun.Many thanks,Joseph VioliGeneral Manager

10/10 Excellent

Steve

Response from JK on Feb 7, 2024
Hello Steve,Earning your perfect score is music to our ears.We hope the hotel was the ideal oasis after a day exploring the city. Our easy access to the best of downtown is just one reason our guests return to Dossier. We hope to see you soon.Warm regards,Joseph VioliGeneral Manager

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here while in Portland! Staff is friendly, rooms are clean over all great experience!
Stayed 2 nights in Dec 2023
Response from JK on Dec 19, 2023
Hello Samantha,It looks like your stay at Dossier was perfect from beginning to end. Thank you for making us your Portland home.We strive to cover all the details with care, along with delivering caring service and warm, genuine hospitality. It's always a joy to know our efforts left an impression.We look forward to welcoming you again soon.All the best,Joseph VioliGeneral Manager

10/10 Excellent

Roger

Stayed 3 nights in Dec 2023
Response from JK on Dec 19, 2023
Hi Roger,Thank you for selecting the hotel for your recent visit. It's our pleasure to have you with us and to earn your perfect score.We invite you to check our website for Winter promotions and make plans to come back for your next getaway as soon as you can.Warm wishes,Joseph VioliGeneral Manager

10/10 Excellent

Caroline

Stayed 1 night in Dec 2023
Response from JK on Jan 8, 2024
Hi Caroline,We love to start our week by earning a perfect guest score. Thanks for making Dossier your home base throughout your visit downtown.The city is a lively destination throughout the winter so please try to make it back soon.Regards,Joseph VioliGeneral Manager