Seasonal outdoor pool, open 10:00 AM to 9:00 PM, sun loungers

Reviews of University Place Hotel & Conference Center

2.5 out of 5
University Place Hotel & Conference Center
310 SW Lincoln Street, Portland, OR

Reviews

8.0

Very Good

Rating 10 - Excellent. 612 out of 1447 reviews" "
Rating 8 - Good. 450 out of 1447 reviews" "
Rating 6 - Okay. 197 out of 1447 reviews" "
Rating 4 - Poor. 107 out of 1447 reviews" "
Rating 2 - Terrible. 81 out of 1447 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tara Jean, Austin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff were nice and friendly. The elevator was slow and did not work well, rooms were dated but beds were comfortable. Could use rugs in the rooms since they removed the carpet.
Stayed 2 nights in Apr 2024
Response from Guest Relations Team on Apr 24, 2024
Dear Ms. Blom,Thank you so much for taking the time to leave your review. While we are happy to hear that our accommodating staff were able to help enhance your stay, we would like to apologize for the fact that the design of your guest room was not up to standard. We hope to have another opportunity to host you soon and provide you with a better experience.

2/10 Terrible

Jen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was bad for so many reasons. 1. We found an uncapped NEEDLE on the floor of our room! Not where I expected to see that in Portland, but there you go. 2. Our fridge didn’t work. They fixed it when asked on day #2 3. Our hairdryer didn’t work. They got it to work only on low/cool, so basically they didn’t fix it. 4. The room smelled smoky/dusty. On the upside, the cleaner was sweet and the beds were comfortable. Location is a bit out, but fine. The manager 'addressed' these matters by comping our parking & the room for one night...should have been the whole thing for all of these issues, but especially one so dangerous with the needle.
Stayed 3 nights in Apr 2024
Response from Guest Relations Team on Apr 24, 2024
Dear Ms. Wyre,First and foremost, we would like to thank you for taking the time to inform us about the issues experienced during your stay. Our team aims to provide the best possible experience for all of our guests and your feedback is very valuable to us. We truly appreciate you bringing this to our attention as this is a very serious matter. Please know that we have shared your review with our staff and are doing what we can to rectify these issues. If you would like to share any additional comments, please contact our Front Desk and ask for a manager during normal business hours. We hope that you are willing to give our hotel another chance sometime in the future and provide you with the excellent experience that we strive to give our guests.

4/10 Poor

Avinash

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 24, 2024
Dear Mr. Joshi,Thank you so much for taking the time to leave your review. We are very sorry that your stay with us was unsatisfactory. We hope to have another opportunity to host you soon and provide you with a better experience.

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the max line, parking for a fee but decent breakfast is included. Room was spotless with good basic amenities. Would stay again if I was visiting the area
Stayed 2 nights in Apr 2024
Response from Guest Relations Team on Apr 24, 2024
Dear Mr. Alford,Our team at the University Place Hotel & Conference Center truly appreciates you taking the time to leave us such a wonderful review. We are so happy to hear that you enjoyed your stay with us and we look forward to seeing you again soon!

10/10 Excellent

Jamie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Location, secure, great staff and wonderful breakfast.
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 24, 2024
Dear Jamie,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are thrilled to hear that you had a wonderful experience staying with us and that our complimentary breakfast was a highlight of your stay. We look forward to having you as our guest again soon!

10/10 Excellent

Zackary

Stayed 1 night in Jan 2024
Response from Guest Relations Team on Apr 24, 2024
Dear Mr. Jeter,Thank you so much for taking the time to leave your review. We are glad that you had an enjoyable stay with us. We hope to welcome you back again soon!

6/10 Okay

Timothy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The state of the rooms was fine but a little older. It suited our needs for one night. The breakfast was pretty solid, though.
Stayed 1 night in Mar 2024
Response from Guest Relations Team on Apr 17, 2024
Dear Mr. Leighton,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are thrilled to hear that you enjoyed staying with us and that our complimentary breakfast was a highlight of your stay. We look forward to having you as our guest again soon!

8/10 Good

Nina

Traveled with family and small children, Traveled with pets
Liked: Cleanliness
We are paranoid that someone might break in in our car, as the employee said it happens casually. Other than that we like the place not sure if we will come back.
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 17, 2024
Dear Ms. Himmelsbach,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We appreciate your honesty in telling us about your safety concerns. In downtown Portland, car break-ins are a serious and somewhat common threat, however we do our best to prevent any incidents from occurring on our property. We hope that this will not deter you from coming back to our hotel for future visits. If you do decide to return, we hope to provide you with another wonderful experience.

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities
Shower head blew off and hit me in the head. I had to hand tighten it back on to finish. Other than that the stay was good
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 17, 2024
Dear Mr. Hinkle,Our team truly appreciates the time you took to leave us your review. This feedback is crucial in our efforts to improve the quality of our guest’s experience at the hotel. We are very sorry to hear that you had some poor experiences during your stay. These comments have been shared with our staff, who will help to ensure these issues are addressed properly and won't happen again. If you would like to share any additional comments, please contact our Front Desk and ask for a manager during normal business hours. With these problems resolved, we hope that you will give our hotel another chance the next time you are in the area.

8/10 Good

Christine

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 17, 2024
Dear Ms. Herrera,Thank you so much for taking the time to leave your review. We are glad that you had an enjoyable stay with us. We hope to welcome you back again soon!

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come up every 2 weeks for my wifes treatment
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 12, 2024
Dear Mr. Meade,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are very happy to hear that you enjoyed your stay here with us and that we are able to help provide lodging for you and your wife during this trying time. We sincerely hope that everything goes well with her treatment and look forward to seeing you again soon!

8/10 Good

Allen

Liked: Staff & service, property conditions & facilities
This was a clean and shiny hotel that's located in a cool part of town.
Stayed 2 nights in Apr 2024
Response from Guest Relations Team on Apr 12, 2024
Dear Mr. Haumann,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are thrilled to hear that you had a wonderful experience staying with us and we look forward to having you as our guest again soon!

10/10 Excellent

VARUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Relations Team on Apr 17, 2024
Dear Mr. Joshi,Thank you so much for taking the time to leave your review. We are glad that you had an enjoyable stay with us. We hope to welcome you back again soon!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
They set us up with a 70-ish dollar deposit in case something broke, good thing we at least got it back. The parking in the hotel is 13 bucks per night which is WILD because you expect to get parking in the hotel and have it be free?? At that point they might as well charge us for turning on the lights too. The hotel itself was very old school…and horrifying (think the Shining hallway with the two twin girls). The beds were so uncomfortable, the carpeted ground was more cushioning…everything was so outdated from the decorations to the bathroom (GET ME OUT OF HERE!!!) I don’t know about y’all…but I personally ain’t ever coming back here LOL
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Mr. Martinez,First and foremost, we would like to thank you for taking the time to inform us about the issues experienced during your stay. Our team aims to provide the best possible experience for all of our guests and your feedback is very valuable to us. We understand the inconveniences that you've experienced and we are deeply sorry that it has resulted in a stay that did not meet expectations. Please know that we have shared your review with our staff and are doing what we can to rectify these issues. If you would like to share any additional comments, please contact our Front Desk and ask for a manager during normal business hours. We hope that you are willing to give our hotel another chance sometime in the future and provide you with the excellent experience that we strive to give our guests.

10/10 Excellent

Shanna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the hospital
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Ms. Smith,Our team at the University Place Hotel & Conference Center truly appreciates you taking the time to leave us such a wonderful review. We are so happy to hear that you enjoyed your stay with us and that our convenient location helped to ensure you had a comfortable stay. We look forward to seeing you again soon!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
They were great at service, clean and friendly will recommend and we will be back !
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Ms. Velazquez,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are thrilled to hear that you had a wonderful experience staying with us and we look forward to having you as our guest again soon!

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and comfortable stay ,staff very friendly
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Mr. Ochoa,Our team at the University Place Hotel & Conference Center truly appreciates you taking the time to leave us such a wonderful review. We are so happy to hear that you enjoyed your stay with us and that our accommodating staff helped to ensure you had a comfortable stay. We look forward to seeing you again soon!

10/10 Excellent

Fareen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow I was so impressed with the customer service provided! I highly recommended staying here! I know i definitely will be back 😀 I wish there was more then 5 star given here!
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Ms. Hazik,Our team at the University Place Hotel & Conference Center truly appreciates you taking the time to leave us such a wonderful review. We are so happy to hear that you enjoyed your stay with us and that our accommodating staff helped to ensure you had a comfortable stay. We look forward to seeing you again soon!

10/10 Excellent

GINA, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveler so safety is important. Stayed at this hotel multiple times this year. It's always safe to walk around and leave my car in the parking lot. Staff is always friendly. Great location and parking is only $13USD p/day.
Stayed 1 night in Mar 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Ms. Fedalizo,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are thrilled to hear that you had a wonderful experience staying with us and that you were able to feel safe and secure during your stay. We look forward to having you as our guest again soon!

10/10 Excellent

Stephen

Stayed 3 nights in Mar 2024
Response from Guest Relations Team on Apr 24, 2024
Dear Mr. Mawhinney,Thank you so much for taking the time to leave your review. We are glad that you had an enjoyable stay with us. We hope to welcome you back again soon!

6/10 Okay

Milan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not the cleanest place. Rooms near the highway very noisy
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Milan,Thank you so much for taking the time to provide us with your feedback. We are deeply sorry for any inconveniences these issues may have caused you during your stay with us. Sharing your experience is extremely valuable to our staff as we strive to improve the quality of every guest experience. This review will be shared with our team members who will ensure the issues are addressed. If you would like to share any additional comments, please contact our Front Desk and ask for a manager during normal business hours. We hope that you will give our hotel another chance the next time you are in the area.

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service
The property is old but the beds were clean (washable sheet duvets). Breakfast had fine variety, nothing spectacular but the breakfast potatoes were pretty good. We had a sliding glass door to outside which was nice. It was quiet and had the location we were looking for. Would stay here again for a good price.
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Ms. Harper,Our team at the University Place Hotel & Conference Center truly appreciates you taking the time to leave us such a wonderful review. We are so happy to hear that you enjoyed your stay with us and we look forward to seeing you again soon!

10/10 Excellent

Carolann, Victoria

Traveled with family
Close to the University.
Stayed 1 night in Apr 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Ms. Jess,Our team at the University Place Hotel & Conference Center truly appreciates you taking the time to leave us such a wonderful review. We are so happy to hear that you enjoyed your stay with us and that our convenient location helped to enhance your stay. We look forward to seeing you again soon!

8/10 Good

Carlos

Stayed 1 night in Mar 2024
Response from Guest Relations Team on Apr 24, 2024
Dear Mr. Fuller,Thank you so much for taking the time to leave your review. We are glad that you had an enjoyable stay with us. We hope to welcome you back again soon!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. The housekeeping staff did an excellent job. The Front desk staff were so friendly and we enjoyed the breakfast and ate at the Sports Bar where we had the best service. I stay here every time I visit my PSU student Viking! Defend the Ship. See you soon!
Stayed 4 nights in Mar 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Jamie,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are thrilled to hear that you had a wonderful experience staying with us and that our accommodating staff helped to ensure you had a comfortable stay. We look forward to having you as our guest again soon!

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a practical stay, not beautifully appealing, but offers a comfortable experience; rooms are clean, beds are OK. It is close to mayor highways offering a strategic point from which you can access, parks, banks and shopping malls. And the price is just affordable.
Stayed 1 night in Mar 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Mr. Ramirez,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are thrilled to hear that you had a wonderful experience staying with us and that our convenient downtown location was a highlight of your stay. We look forward to having you as our guest again soon!

8/10 Good

Ms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome until we got up the next morning and seen a parking ticket on the windshield! And we were parked in the hotels parking lot!
Stayed 2 nights in Feb 2024

10/10 Excellent

Pung

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very nice place.
Stayed 1 night in Mar 2024

4/10 Poor

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Srdjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Zheng

Traveled with family
Liked: Staff & service
Pros: staff was nice and our room was spacious with a comfortable bed. Short drive to lots of tourist attractions and public transit is right in front of the hotel. Cons: the place is a bit run down. The bathroom wallpaper peeled off, the carpets looked dirty, and I found ants on the desk. We booked a two double bed room because we had 3 people travelling. Instead, we were given a junior suite with a king bed and a pullout bed due to a “technical problem”. But the pullout bed had no comforter, only a very thin blanket. And the staff said they had no extra to provide us with. So my son slept cold for two nights.
Stayed 2 nights in Mar 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Marit

Liked: Staff & service
Stayed 3 nights in Mar 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated, unattractive buildings, I booked a king and went to check in and they said my room was under construction. The staff wasn’t friendly or helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights while going to some shows. Enjoyed being able to walk to a Caffé in the morning, very good location with lots of options around for food.
Stayed 2 nights in Mar 2024

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and nice place to stay while going through treatments.
Stayed 1 night in Mar 2024

10/10 Excellent

Matias, Cabo Rojo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated decor but great location
Stayed 4 nights in Mar 2024

10/10 Excellent

Richard

Stayed 2 nights in Mar 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Mr. Albright,Thank you so much for taking the time to leave your review. We are glad that you had an enjoyable stay with us. We hope to welcome you back again soon!

10/10 Excellent

Al

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great stay and a great value.
Stayed 1 night in Mar 2024

4/10 Poor

Christopher Masse

Stayed 1 night in Mar 2024
Response from Guest Relations Team on Apr 10, 2024
Dear Mr. Masse,Thank you so much for taking the time to leave your review. We are very sorry that your stay with us was unsatisfactory. We hope to have another opportunity to host you soon and provide you with a better experience.

4/10 Poor

Sumeet

Paid parking , amenities not great in room - seems old
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how it is close to the hospital and the mida center
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Zachariah

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
🙈
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
Place was rundown
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very comfortable rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris, Richland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found University Place in October '23 and have been back twice.
Stayed 2 nights in Feb 2024
Response from Guest Relations Team on Mar 9, 2024
Dear Mr. Anderson,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We truly appreciate your continued patronage and are thrilled to hear that you had a wonderful experience staying with us. We look forward to having you as our guest again soon!