Ratings based on 689 Verified Reviews

3.6 out of 5
69% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok Stay

Posted Jan 22, 2018
There was no refrigerator or microwave in the room which was a problem for us since we were there for a weekend seminar. No continental breakfast though the food at the restaurant was good and not overpriced. The room was comfortable and clean. Staff was friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very close to the airport

Posted Jan 15, 2018
I stayed for a very short period and it suited me beautifully
Comment from Hotel Management
Jan 16, 2018 by Josh Harper, Hotel Management
Thank you for the feedback. We do hope to have you stay with us again soon...this time for a longer period. -Josh Harper Assistant General Manager
4 out of 5
by A verified traveler from portland, OR

Close to the AirPort, friendly staff, old rooms

Posted Dec 31, 2017
The staff was nice and quickly gave us our room. The room seems old, the heater makes a squeaky noise once you turn it on and it won't stop which makes it hard to sleep.
Comment from Hotel Management
Jan 1, 2018 by Josh Harper, Hotel Management
Andrea, Thank you for much for the nice feedback regarding our team. I apologize for the trouble with the heater. We will have our team looking into this issue at once. -Josh Harper Assistant General Manager
2 out of 5
by A verified traveler

Bad condition

Posted Dec 30, 2017
Shower control was loose so only two settings - super hot or ice cold. Toilet seat broken. Only transparent curtains so parking lot lights glaring in all night.
Comment from Hotel Management
Jan 1, 2018 by Josh Harper, Hotel Management
Thank you for taking the time to provide us with feedback. I apologize for the trouble with your shower. We will have our engineering team on that at once. We will improve! -Josh Harper Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2017
It was nice. Swimming pool could have been warmer. Room was ok, clean but small in size.
Comment from Hotel Management
Dec 21, 2017 by Josh Harper, Hotel Management
Thank you for this nice review. We will check into the pool temperature. This time of year a nice warm dip in the pool is very refreshing. Thank you for brining this to our attention.
3 out of 5
by A verified traveler from miami, fl

Nice, but lacks badic stuff

Posted Dec 10, 2017
Overall I enjoyed my stay at yhe Holiday inn. Unfortunately tho, i was quite dissappointed when i sawthat the room didn’t have basic things like a refrigerator or microwave. If you are planning on soending some time at the hotel i eoukd reccomend something else. The restaurant is good, i ate there almost every day for aweek and was never dissappointed.
Comment from Hotel Management
Dec 12, 2017 by Josh Harper, Hotel Management
Mike, Thank you for this great review. We appreciate the feedback. Our restaurant, Latitude 45, is one of the best secrets of the airport area. I am happy to inform you, we are working to outfit all guest rooms with fridges and microwaves. We have completed almost half the hotel currently. We hope to have all outfitted soon. We are always looking to improve. -Josh Harper Assistant General Manager
2 out of 5
by A verified traveler from spokane

Posted Nov 14, 2017
For 140.00 a night, and not have microwave or mini fridge blows my mind
Comment from Hotel Management
Nov 16, 2017 by Josh Harper, Hotel Management
Jaziel, Thank you for taking the time to provide us with feedback. We are work to get all of our guest rooms outfitted with a refrigerator and a microwave. We hope to have all rooms completed in 2018. -Josh Harper Assistant General Manager
3 out of 5
by Brian

Very underwhelmed.

Posted Oct 23, 2017 on Hotels
No free breakfast. As a matter of fact, the same buffet you find at all other Holiday Inns cost you $15. If you like paying a lot of money for cold, old food, you’ll love it. I did not. $10 to park in their lot.
Comment from Hotel Management
Nov 4, 2017 by Josh, Hotel Management
Brian, Thank you for taking the time to provide us with feedback. I apologize the breakfast was unsatisfactory. I will forward your comment to our culinary team. We all will work hard to ensure our guest get value for their dollar. Thank you again for the feedback. -Josh Harper Assistant General Manager
5 out of 5
by Reda

Posted Oct 23, 2017 on Hotels
Comment from Hotel Management
Nov 4, 2017 by Josh, Hotel Management
Reda, Thank you so much for this excellent 5 star review! We do hope to see you again soon! -Josh Harper Assistant General Manager
2 out of 5
by A verified traveler

Posted Oct 12, 2017 on Hotels
I was provided a Key Card to the wrong room. The room was very noisy - close to RR Tracks. The room was cold and the heater did not work.
Comment from Hotel Management
Oct 20, 2017 by Josh, Hotel Management
Thank you very much for taking the time to provide us with feedback. I apologize for the troubles you encountered during your stay with us. We will have our engineering team address the door lock and heater. Thank you for bringing this to our attention. -Josh Harper Assistant General Manager