Ratings based on 906 Verified Reviews

3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Close to PDX but need to use the shuttle

Posted Sep 15, 2017
Pros: on line
Cons: slow internet in business room
Location: Once you get to the Airport, the Max Rail line is very convenient and opens up Portland to you
Tried walking from Cascades TriMet station - would not advise others to do so. About a mile and it can be a lonely road with sidewalk for only part way. Use their complimentary shuttle which is excellent.(runs every 30 minutes) No elevators for their 3 floors so you will need to climb 6 stairs for each floor.(first floor is below grade so you have to climb down. Clean newer rooms good TV.
Comment from Hotel Management
Sep 16, 2017 by t, Hotel Management
Dear guest, Thank you for your review. We are glad to see that you were overall satisfied with your stay. We do look forward to your business in the future. Sincerely, Hotel Manager
4 out of 5
by A verified traveler from Quad Cities, IA

Nice hotel close to the airport, but...

Posted Sep 11, 2017
Pros: Close to airport. Clean. Nice staff.
Cons: Add eggs to the breakfast menu?
I'll definitely stay there again when flying out of Portland, but if I want more than just want a cold breakfast, except a waffle, I need to remember to go out for it.
Comment from Hotel Management
Sep 11, 2017 by t, Hotel Management
Dear guest, Thank you for your feedback. We will definitely take your comment for breakfast under advisement and we look forward to seeing you again. Sincerely, Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice basement rooms

Posted Sep 2, 2017
The room was below ground level like a basement and smelled a musty as one, too. The furnishings were okay and beds were comfortable enough. The location is very convenient being close to the airport and near the intersection of two of the main freeways, although noise was not a problem from any of them. Can't comment on breakfast since I didn't have time to eat them. Not a bad place for a quick sleep and back out again once you overcome the dampness and mildew smell.
Comment from Hotel Management
Sep 11, 2017 by t, Hotel Management
Dear Guest, Thank you for your comments. We appreciate your feedback and will definitely use your comments towards the betterment of our hotel. We do hope you choose to come and stay with us again. Sincerely, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Aug 25, 2017
Exactly what we needed for a quick overnighter - clean and comfortable room space. The bathroom was in need of an update - very basic and cramped for four people. The hotel staff, especially Julie, was very friendly and helpful, except - there was one blonde girl behind the front desk who was rude to both our group and the couple behind us waiting to check in. I mean geez, get another job if you hate yours. The free shuttle service is convenient.
Comment from Hotel Management
Aug 26, 2017 by t, Hotel Management
Dear Guest, Thank you for your review. We were happy to see that your hotel stay was convenient and overall comfortable. We are very sorry about your experience with our desk agent, we have addressed your comments with her. We do hope you will come and stay with us again in the future. Sincerely, Hotel Manager
3 out of 5
by A verified traveler from Michigan

close to airport

Posted Aug 24, 2017
Pros: staff at desk very nice.
Location: As I said above, have to walk a ways to get to restaurants.
Served our purpose. However, have to walk a ways for food, not suitable for seniors who have mobility problems because you have to go either upstairs or downstairs to get to room (no elevator),
Comment from Hotel Management
Aug 26, 2017 by t, Hotel Management
Dear Guest, Thank you for your review. We are very glad to see you loved our staff. We do have a bottom floor access with no stairs and we hope you were not inconvenienced by the stairs. Sincerely, Hotel Manager
2 out of 5
by A verified traveler

Posted Aug 23, 2017
No microwave no pool or hot tub, breakfast very poor choices, lots of airplane noise and traffic
Comment from Hotel Management
Aug 26, 2017 by t, Hotel Management
Dear Guest, Thank you for your feedback. We are sorry you were unsatisfied with your stay and that we disappointed you in any way. Sincerely, Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Just okay, pretty pricey for a basic room

Posted Aug 23, 2017
Pros: quiet and convenient to catch a flight out the next day
Cons: price
Location: airport is close and shuttle is convenient
just okay, pretty expensive for a queen bed room only with no other amenities. we paid half the price for a room at the beach with a view but it's close to the airport and surprisingly quiet for how close it is with the noise of the airport.
Comment from Hotel Management
Aug 26, 2017 by t, Hotel Management
Dear Guest, Thank you for your review. We are glad to see you had a quiet and comfortable stay. We are sorry we could not meet all of your expectations. We do hope you choose to stay at the Portland Airport Super 8 again soon. Sincerely, Hotel Manager
3 out of 5
by A verified traveler from Florida

Clean and convenient

Posted Aug 23, 2017
Clean room, free shuttle but no elevator. Breakfast was so-so.
Comment from Hotel Management
Aug 26, 2017 by t, Hotel Management
Dear Guest, Thank you for your review, please come again. Sincerely, Hotel Manager
2 out of 5
by A verified traveler from Portland area

No toilet paper or towel - tub gross

Posted Aug 21, 2017
No towels supposed to bring some up, but I had to go ask. Also discovered NO toilet paper (at a bad point to make that discovery). While bother were provided when I asked - why was that necessary? Further the bottom and sides of the tub were gross. Obviously had not been scrubbed in months. Then of course my room was over the washer & dryer. Which the staff ran through the night. And I could of course hear. I don't complain. Ever. But this time I had to do so
Comment from Hotel Management
Aug 26, 2017 by t, Hotel Management
Dear Guest, Thank you for your review. We are very sorry that we disappointed you. We have looked into the situation and have addressed this directly with staff, so that it does not happen again. We do hope you will come again, Sincerely, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and clean

Posted Aug 20, 2017
Late arrival. Quick shuttle from airport. Clean comfortable bed. Nice breakfast. Quick shuttle back to airport.
Comment from Hotel Management
Aug 22, 2017 by t, Hotel Management
Dear Guest, Thank you for your review. We are glad to see that you were very happy with your stay and able to take advantage of our amenities. We do hope you choose to stay with us again in the near future. Sincerely, Hotel Manager