Ratings based on 149 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 2, 2017
Wonderful hotel. Great staff, very clean. Location ok and no real amenities but worth staying for sheer comfort.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york city

Good place to stay in porto

Posted Sep 4, 2016
Convenient to many areas of interest in porto, e.g. casa da musica, servalles museum, historic district, beaches. Room was on the small side with not good lighting. Fitness club was open 24 hours, which was a plus. Good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Aug 17, 2016
Hotel stay was wonderful. Staff was extremely friendly and helpful; breakfast was great; and the room was spacious and comfortable.
Comment from Hotel Management
Aug 22, 2016 by CrownePlazaPorto, Hotel Management
Dear Valued Guest, Thank you very much for sharing your positive comments about your recent stay with us. We are really delighted to learn you enjoyed the hotel’s facilities, our rooms and the buffet breakfast. Your kind words about our team memmbers are very much appreciated and we hope to welcome you back really soon. Kind regards, Raquel Queiroz, Roomd Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel, well situated

Posted Jun 15, 2016
Pros: All staff were very helpful and well informed.
Location: Well positioned between coast and town with excellent transport.
We enjoyed a wonderful five days with plenty of fascinating places to visit and activities to enjoy.
Comment from Hotel Management
Jun 16, 2016 by CrownePlazaPorto, Hotel Management
Dear Valued Guest, Thank you very much for your recent stay and for your positive comments. It is very rewarding to read your review and find you enjoyed both the hotel's facilities and the city. We look forward to welcome you once again. Kind regards, Raquel Queiroz, Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire uk

Bithday in porto

Posted Apr 16, 2016
Arrived at the hotel with a warm greeting from Jao who noticed by checking my passport that it was my birthday and then to my surprise i receied a cake and a bottle of champage via room service a very thoughtful gesture.our stay was beautiful and all the staff we encountered were very friendly,professional.and very helpful. I would definately recommend the crowne plaza and would not look else where if we returned. Many thanks for making our stay so enjoyable. Mark & Inez
Comment from Hotel Management
Apr 21, 2016 by CrownePlazaPorto, Hotel Management
Dear Rafalcypis, Thank you very much for your recent stay and for sharing your wonderful comments. We are delighted you enjoyed a wonderful stay in this special occasion, and your feed-back about our team members is very apreciated. Thank you for recomending our hotel and we will be looking forward to welcoming you again in the near future. Kind regards, Raquel Queiroz, Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Eng;and

Fantastic hotel

Posted Apr 6, 2016
Pros: Everything
Cons: Cold plates at meal times these could do with being hot.
Location: Just out of town when in town bus rides and tram rides are fantastic value.
The most fantastic hotel with charming and most helpful staff would thoroughly recommend this experience
Comment from Hotel Management
Apr 11, 2016 by CrownePlazaPorto, Hotel Management
Dear Valued Guest, Thank you very much for your recent visit and for sharing your feed-back. We are very pleased to know you enjoyed a fantastic stay, and that the location and our staff contributed to such a great experience. Thank you for recommending us and we hope to welcome you back next time in Porto. Kind regards, Raquel Queiroz, Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great Hotel

Posted Sep 15, 2015
Pros: The staff, room and location. The food was also nice in the restaurant.
Cons: I could not fault anything with the hotel and sfaff.
Location: A short bus ride to both beach and city centre. We did not visit any restaurants near the hotel as we wanted to try the fish ones near the beach
We had a fabulous time, the staff were very helpful and friendly, nothing was too much trouble. The room was lovely, very spacious and clean. Location was great, as it was near to city centre and the beach. I would definitely go back again.
Comment from Hotel Management
Sep 21, 2015 by Raquel Queiroz, Rooms Division Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feed-back. We are delighted to read you experienced a wonderful stay in our hotel, and that you appreciated both our staff, our spacious rooms and the location. Looking forward to welcoming you again. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Crown Plaza Porto

Posted Aug 9, 2015
Pros: English speaking front desk staff very willing to help tourists. Free port tasting at Churchill's.
Location: This is a short taxi ride from the hubbub of the Ribiero and the sites. Those areas are crazy busy in the summer.
Great hotel but not close to the "action" of central Porto. Very easy to take a taxi everywhere. Safe and quiet neighborhood. We had two adjacent rooms, in our own corner with separate door so worked extremely well for putting kids alone in their own room.
Comment from Hotel Management
Aug 18, 2015 by CrownePlazaPorto, Hotel Management
Dear Valued Guest, Thank you for reserving Crowne Plaza Porto for your recent stay and for taking the time to share your experience at our hotel. We are really pleased to read your comments and find you experienced a wonderful stay with us and appreciated both our service and our location. We look forward to welcoming you again shortly. Kind regards, Raquel Queiroz, Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good value alternative for conference goers

Posted Jul 6, 2015
Location: BB's is a nice cafe nearby open all day till midnight. The gallery of modern art nearby is worth a visit even if only for the art deco house & garden
Very close to hotel where we attended conference. Close to hop on hop off bus stop.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
Staff were tops! Excellent service. Very professional, courteous and helpful. The room was very comfortable.
Comment from Hotel Management
Jun 10, 2015 by Crowne Plaza Porto, Hotel Management
Dear Valued Guest, Thank you very much for selecting Crowne Plaza for your recent visit to Porto. We are delighted to read your comments and find you had such a great stay with us, enjoying our staff’s attention. Looking forward to welcoming you back really soon. Kind regards, Raquel Queiroz, Rooms Division Manager