Ratings based on 362 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 2, 2017
Wonderful hotel. Great staff, very clean. Location ok and no real amenities but worth staying for sheer comfort.
5 out of 5
by A verified traveler

Very high standard hotel

Posted Dec 5, 2016 on Hotels
Joao Mario and Joao Miguel were genuinely nice and were a great start in our stay. Room was beautiful, decorated with good taste, tidy and very spacious
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your recent experience at our hotel. We are pleased to read your comments and find you experienced a wonderful stay with us. Thank you for your kind words towards our team members, these are most appreciated. We hope to have the opportunity to welcome you again. Kind regards, Raquel Queiroz, Rooms Division Manager
5 out of 5
by A verified traveler

Great experience

Posted Nov 20, 2016 on Hotels
Great hotel - will recommend and stay again
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to share your comments about your last stay with us. We are really pleased to know the hotel has met your expectations and that you were able to enjoy a great stay with us. Thank you for recommending us to other travellers and we sincerely hope to welcome you back in the very near future. With kind regards, Raquel Queiroz, Rooms Division Manager
5 out of 5
by A verified traveler

Great Hotel

Posted Oct 31, 2016 on Hotels
Beautiful hotel. You'll need a cab to downtown but it's not far or expensive. Hop on Hop off stops less than a block from the hotel. Good breakfast, friendly staff and nice outside bar terrace.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 26, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from new york city

Good place to stay in porto

Posted Sep 4, 2016
Convenient to many areas of interest in porto, e.g. casa da musica, servalles museum, historic district, beaches. Room was on the small side with not good lighting. Fitness club was open 24 hours, which was a plus. Good breakfast.
5 out of 5
by A verified traveler

Posted Aug 22, 2016 on Hotels
It was good but room has no view on the 4th floor from 10 floor to 4 floor
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for your recent visit to our hotel and for sharing your positive experience. We are delighted to hear you experience a wonderful stay with us and look forward to serving you again in the future. Kind regards, Raquel Queiroz, Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Aug 17, 2016
Hotel stay was wonderful. Staff was extremely friendly and helpful; breakfast was great; and the room was spacious and comfortable.
Comment from Hotel Management
Aug 22, 2016 by CrownePlazaPorto, Hotel Management
Dear Valued Guest, Thank you very much for sharing your positive comments about your recent stay with us. We are really delighted to learn you enjoyed the hotel’s facilities, our rooms and the buffet breakfast. Your kind words about our team memmbers are very much appreciated and we hope to welcome you back really soon. Kind regards, Raquel Queiroz, Roomd Division Manager
5 out of 5
by Stuart

This traveler left a rating score only Posted Jul 31, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel, well situated

Posted Jun 15, 2016
Pros: All staff were very helpful and well informed.
Location: Well positioned between coast and town with excellent transport.
We enjoyed a wonderful five days with plenty of fascinating places to visit and activities to enjoy.
Comment from Hotel Management
Jun 16, 2016 by CrownePlazaPorto, Hotel Management
Dear Valued Guest, Thank you very much for your recent stay and for your positive comments. It is very rewarding to read your review and find you enjoyed both the hotel's facilities and the city. We look forward to welcome you once again. Kind regards, Raquel Queiroz, Rooms Division Manager