Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Hotel mit Blick über die Stadt

Posted Jan 3, 2016
Toller Service und freundliches Personal! Leider liegt das Hotel etwas außerhalb, mit schlechter Infrastrukturanbindung. Man benötigt Taxi oder langer Fußweg zur mächsten Metroststion. In Pool benötigt man unbedingt eine Badekappe, da dies vom Personal vorgeschrieben und kontrolliert wird! Pool ist nicht zum Schwimmen geeignet und nur zur Entspannung nutzbar.
Comment from Hotel Management
Jan 7, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. We are sorry to hear that the pool was not what you expected but in fact, as it is inside the spa it is a pool for treatments and relax. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
Comment from Hotel Management
Jan 7, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. We are sorry to hear that the pool was not what you expected but in fact, as it is inside the spa it is a pool for treatments and relax. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from zamora

Hemos tenido una excelente estancia

Posted Nov 9, 2015
Nos hemos encontrado muy bien en todos los aspectos , desayuno muy bueno , personal muy amable y en limpieza sin ningún problema . Las instalaciones me han encantado
Comment from Hotel Management
Nov 13, 2015 by Pinto, Hotel Management
Estimado Huésped, Gracias por su comentario sobre Holiday Inn Porto Gaia y por tomarse el tiempo para hacernos conscientes de su agradable experiencia en nuestro Hotel. Es realmente gratificante cuando un huésped reconoce los esfuerzos de nuestro equipo y toma el tiempo para escribir un comentario. Su comentario será compartido con todo nuestro personal, como refuerzo para proseguir sus esfuerzos para hacer de Holiday Inn Porto Gaia un líder en excelencia. Una vez más, gracias por su simpático comentario. Esperamos tener la oportunidad de servirlo en el futuro. Cordiales saludos, Tiago Pinto
4 out of 5
Recommended
for Business Travelers
by frederico jose from São Paulo

excelente

Posted Oct 16, 2015 on Hotels
Tudo correu a contento
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2015
NICE HOTEL, IN GOOD CONDITIONS AND WELL LOCATED. I RECOMMEND IT
Comment from Hotel Management
Oct 16, 2015 by Tiago Pinto, Hotel Management
Dear Guest, Thank you so much for your nice review to our hotel. It is always nice to hear that our guests enjoy their stays with us. We work hard everyday to achieve the excellence and reviews like yours make our day. I really hope to see you soon. Regards
1 out of 5
Recommended
for Business Travelers
by Ana Luisa

This traveler left a rating score only Posted Oct 6, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Rogerio

Posted Oct 5, 2015 on Hotels
atendimento cordial
5 out of 5
Recommended
for Couples
by Denise N from São Bernardo do Campo

Superou as expectativas.

Posted Sep 22, 2015 on Hotels
Estadia excelente, os funcionários são muito prestativos e educados, o quarto é espaçoso e muito bem decorado, mesmo na versão na versão standart. A localização é um pouco mais afastada da parte central do Porto porém existem muitas opções de transporte, nada que em 10 - 15min você não esteja em Porto. Café da manhã bem completo.
5 out of 5
Recommended
for Couples
by Sean from Winterthur, Switzerland

A lovely stay

Posted Sep 21, 2015 on Hotels
Fantastic little getaway in September, after walking the Camino Frances. The hotel is located near the metro line, so very convenient for sightseeing, but far enough from the noise of the city that it provides the quiet and comfort one seeks. Hotel amenities are terrific, the staff very friendly, the breakfast is to die for and the restaurant food is also very tasty. All in all, a lovely stay, and a big obrigado to the whole staff.
Comment from Hotel Management
Dec 5, 2015 by Rita Cruz, Hotel Management
Dear Sean Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto - Revenue Manager
5 out of 5
Recommended
for Couples
by Elaine from Vancouver, Canada

Great Hotel

Posted Sep 19, 2015 on Hotels
Fantastic, staff was very helpful. Breakfast was super. We were upgraded to a suite for the price of a standard room. Hats off to Holiday Inn, Gaia
Comment from Hotel Management
Dec 5, 2015 by Rita Cruz, Hotel Management
Dear Elaine, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. We are also glad to know you were lucky to be upgraded to one of our suites. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto - Revenue Manager
3 out of 5
by AAAA

fonctionnel

Posted Aug 28, 2015 on Ebookers
halte non prevue...hotel trouvé grace à e-bookers...dernière minute ...loin de l'aéroport et du centre...mais fonctionnel