Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from gourbeyre

Agréable séjour

Posted Oct 20, 2016
Pros: L'accueil et le service d'étage.
Cons: Éclairage trop tamisé dans la chambre
Location: Quartier très calme. Porto est une ville très agréable.
Un très bon et agréable accueil. Personnel compétent et professionnel. Un grande écoute et un effort linguistique (important) , bravo. Chambre spacieuse et calme. Merci.
Comment from Hotel Management
Nov 9, 2016 by Pinto, Hotel Management
Cher Invité, C'est vraiment gratifiant quand un client reconnaît les efforts de notre équipe et nous écrit sur son expérience. Nous irons partager ça avec toute notre équipe, comme un renforcement de poursuivre leurs efforts pour faire de l’ Holiday Inn Porto Gaia un chef de file dans l'excellence. Une fois de plus, nous vous remercions pour vos commentaires attentifs. Nous espérons vous accueillir bientôt. Sincèrement,
4 out of 5
by A verified traveler

Posted Sep 29, 2016
Good experience. Easy access, safe neighborhood. Nice spa facility
Comment from Hotel Management
Sep 30, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
4 out of 5
by A verified traveler from Denmark

Posted Sep 26, 2016
Lækre værelser (kunne blive endnu bedre med lidt mere belysning) Flot udvalg af morgenmad Meget venlig og hjælpsom personale i alle afdelinger
Comment from Hotel Management
Sep 30, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
5 out of 5
by Queiroz

Posted Aug 18, 2016 on Hotels
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
3 out of 5
by A verified traveler

Nice & close to many places

Posted Aug 12, 2016
Would be improved if they had staff that could give better directions also they could benefit from a better map than they hand out , restaurant mediocre and overpriced with bad service
Comment from Hotel Management
Sep 30, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your experience during your recent stay. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target areas to improve. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, thank you for your comments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. We look forward to the opportunity of serving you in the future. Best regards,
5 out of 5
by A verified traveler

Fint Hotel i nærheten til porto sentrum.

Posted Aug 2, 2016
Hotel personalet informere om alle muligheter, og kommer rund i byen, med bus, taxi osv. Videre gir ypperlig informasjon om severdigheter og framkomst.
Comment from Hotel Management
Sep 30, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
5 out of 5
by Horst from Santa Catarina

Excelente

Posted Jul 31, 2016 on Hotels
Acesso fácil de carro,facilidade de estacionamento, à cerca de 750m da estação de metrô para Porto.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Estimado Hóspede, Agradecemos o simpático comentário acerca da sua recente estada no hotel Holiday Inn Porto Gaia. É com satisfação que recebemos elogios e reconhecimento de uma natureza tão positiva. É realmente gratificante quando um Cliente reconhece os esforços da nossa equipa e escreve um comentário. Os seus comentários serão compartilhados com toda a nossa equipa, como reforço para continuarem os seus esforços para fazerem do Holiday Inn Porto Gaia um líder em excelência. Uma vez mais, obrigado pelos seus atenciosos comentários. Esperamos recebê-lo novamente em breve.
4 out of 5
by Patrik

Posted Jul 2, 2016 on Hotels
Comment from Hotel Management
Jul 8, 2016 by Rita Cruz, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago
4 out of 5
by A verified traveler from Montreal, Canada

Nice hotel

Posted Jun 13, 2016
Pros: Great lobby and quietness.
Cons: Room service is slow. Our room was cleaned after 5pm.
Location: Quiet. A good walk from downtown. If you can't walk and climb hills, do not rent a room there unless you drive.
Pros: great hotel in a very quiet neighborhood. About 20-30 minutes from downtown but it is worth it. Just 5 min walk from the train station. Fantastic lobby and bar. Great breakfast. Quiet floors. Cons: The smoking area just outside the lobby is annoying. Impossible to take a breath of fresh close to the door. AC is noisy.
4 out of 5
by A verified traveler from Gelderland

Jammer van de ligging.

Posted May 30, 2016
Pros: Grote kamer en een mooi uitzicht ,op 19 hoog! Al hadden we liever aan de kant van Porto gezeten(misschien kun je dat aangeven bij je boeking?).
Cons: Zoals omschreven boven een tweede "luie" stoel op de kamer en ik zou de receptie van de bar/eetgedeelte scheiden dus er een soort wand tussen maken.
Location: Jammer dat dit hotel nog zeker 10/15 min van de metro af ligt, we gingen smorgens weg en kwamen savonds laat terug ,je ging niet effe tussendoor terug
Een fijn hotel met zeer vriendelijk personeel , die alles voor je willen doen! Wij hadden een grote kamer, jammer genoeg niet met het zicht op Porto, maar hadden maar 1 luie stoel en een burostoel. Dit vonden we wel gek, het is tenslotte een tweepersoons kamer.We kregen na de tweede dag een fijne stoel erbij gezet. Ontbijt was prima.
Comment from Hotel Management
Jun 13, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. I greatly appreciate you taking the time to bring these matters to my attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn for your future travel needs. Sincerely,