Ratings based on 108 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from gourbeyre

Agréable séjour

Posted Oct 20, 2016
Pros: L'accueil et le service d'étage.
Cons: Éclairage trop tamisé dans la chambre
Location: Quartier très calme. Porto est une ville très agréable.
Un très bon et agréable accueil. Personnel compétent et professionnel. Un grande écoute et un effort linguistique (important) , bravo. Chambre spacieuse et calme. Merci.
Comment from Hotel Management
Nov 9, 2016 by Pinto, Hotel Management
Cher Invité, C'est vraiment gratifiant quand un client reconnaît les efforts de notre équipe et nous écrit sur son expérience. Nous irons partager ça avec toute notre équipe, comme un renforcement de poursuivre leurs efforts pour faire de l’ Holiday Inn Porto Gaia un chef de file dans l'excellence. Une fois de plus, nous vous remercions pour vos commentaires attentifs. Nous espérons vous accueillir bientôt. Sincèrement,
4 out of 5
by A verified traveler

Posted Sep 29, 2016
Good experience. Easy access, safe neighborhood. Nice spa facility
Comment from Hotel Management
Sep 30, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
4 out of 5
by A verified traveler from Denmark

Posted Sep 26, 2016
Lækre værelser (kunne blive endnu bedre med lidt mere belysning) Flot udvalg af morgenmad Meget venlig og hjælpsom personale i alle afdelinger
Comment from Hotel Management
Sep 30, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
5 out of 5
by A verified traveler from Sussex

Comfortable and peaceful stay.

Posted Sep 10, 2016 on Hotels
Away from the centre of town, this hotel enjoys a quiet, peaceful location. It is close to the Metro, walkable in ten minutes or so, and easy to travel to town. The front desk staff are super friendly and helpful. The room and bed was very comfortable.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
5 out of 5
by Queiroz

Posted Aug 18, 2016 on Hotels
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
3 out of 5
by A verified traveler

Nice & close to many places

Posted Aug 12, 2016
Would be improved if they had staff that could give better directions also they could benefit from a better map than they hand out , restaurant mediocre and overpriced with bad service
Comment from Hotel Management
Sep 30, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your experience during your recent stay. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target areas to improve. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, thank you for your comments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. We look forward to the opportunity of serving you in the future. Best regards,
5 out of 5
by A verified traveler

Fint Hotel i nærheten til porto sentrum.

Posted Aug 2, 2016
Hotel personalet informere om alle muligheter, og kommer rund i byen, med bus, taxi osv. Videre gir ypperlig informasjon om severdigheter og framkomst.
Comment from Hotel Management
Sep 30, 2016 by Pinto, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
5 out of 5
by Horst from Santa Catarina

Excelente

Posted Jul 31, 2016 on Hotels
Acesso fácil de carro,facilidade de estacionamento, à cerca de 750m da estação de metrô para Porto.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Estimado Hóspede, Agradecemos o simpático comentário acerca da sua recente estada no hotel Holiday Inn Porto Gaia. É com satisfação que recebemos elogios e reconhecimento de uma natureza tão positiva. É realmente gratificante quando um Cliente reconhece os esforços da nossa equipa e escreve um comentário. Os seus comentários serão compartilhados com toda a nossa equipa, como reforço para continuarem os seus esforços para fazerem do Holiday Inn Porto Gaia um líder em excelência. Uma vez mais, obrigado pelos seus atenciosos comentários. Esperamos recebê-lo novamente em breve.
4 out of 5
by Patrik

Posted Jul 2, 2016 on Hotels
Comment from Hotel Management
Jul 8, 2016 by Rita Cruz, Hotel Management
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago
4 out of 5
by A verified traveler from Montreal, Canada

Nice hotel

Posted Jun 13, 2016
Pros: Great lobby and quietness.
Cons: Room service is slow. Our room was cleaned after 5pm.
Location: Quiet. A good walk from downtown. If you can't walk and climb hills, do not rent a room there unless you drive.
Pros: great hotel in a very quiet neighborhood. About 20-30 minutes from downtown but it is worth it. Just 5 min walk from the train station. Fantastic lobby and bar. Great breakfast. Quiet floors. Cons: The smoking area just outside the lobby is annoying. Impossible to take a breath of fresh close to the door. AC is noisy.