Ratings based on 1,105 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Philadelphia, PA

Average hotel in a nice city

Posted Mar 4, 2017
Sparse rooms, very difficult to feel comfortable with no place to place your things. When we were there they had one operational lift that fits no more than 4 people with no luggage in a hotel with close to 180 rooms. Waiting times too long!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bath UK

Central Hotel Good Location

Posted Dec 14, 2016
Pros: As mentioned earlier, it's central location and easy walking to main sights. Good, plentiful breakfast and cleanliness.
Cons: The rooms had been refurbished. The room temperature was excessive and very difficult to regulate. No criticism of staff who where extremely helpful
Location: The cliff railway to the river is spectacular and exposes you the Duro River the Pont Louis (Eiffel design) bridge and access to the port lodges.
Have stayed here before. Hotel is located perfectly for access to all main sights in Porto. It is easy to walk to everywhere. Take note of closure times in winter for cliff railway or you will end up with a long up hill walk or taxi. Prices in Porto are very reasonable and eating out is relatively in expensive compared to similar in UK. Paying on average €1.00 or less for coffee with lunch for 2 on the Duro with wine easily less that €40.00. December was mild at around 18, same time zone as UK and bright. Porto suffers from a smoking population and therefore cigarettes ends are everywhere which some may find distracts from an other beautiful city. Metro system very effient. The ticketing system needs a little time to master but is very cheap. €1.85 (€2.45 first time to include rechargeable card) for 30+ minute journey from Airport compared to Lulsgate Airport into Bristol.
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Great!! Room needs shelf under sink to store toiletries.
4 out of 5
by A verified traveler

October chill out in Oporto!

Posted Oct 19, 2016 on Hotels
Very comfortable hotel located about 15 minutes walk from the Sao Bento station and near the Sao Joao Theatre. Spacious bedrooms with safe, aircondi tioning(self-regulating) and coffee making facilities. Staff were very pleasant at Reception and in the breakfast room and bar /restaurant. Substantial breakfast with hot and cold food, varied tea, coffee and pastries selection. Hotel very convenient for shopping and bus tours. Complimentary water and fruit in 2 of 3 rooms. Safe not in one room but room changed immediately on request. We did not like the unflattering female structure in the Foyer which we were told represents the spirit of the Theatre!
3 out of 5
by A verified traveler from Surrey UK

Good central location for mountain goats

Posted Oct 10, 2016
Location: Hotel is central but Porto has steep hills with many activities at the riverside, at the bottom of the hill from hotel , take the funicular!
Our room was on 5th floor with double aspect overlooking Porto and the Sao Bento station, so trainspotters take note, but the other two windows overlooked the fire escape, needless to say we had to keep those blinds down! The room was spacious and reasonably well equipped however the basin was cracked, the lighting was dingy to the point that the coffee maker, which incidentally didn't have coffee but some strange tea-like capsules delivered in expresso quantities, required additional lighting from smartphones to operate. The breakfast, available at 12 euros or 9 euros if pre-booked, was uninspiring and you can get much better value from the cafes within a few paces of the hotel door .
3 out of 5
by A verified traveler

Standard chain hotel

Posted Sep 26, 2016 on Hotels
If you are considering staying here ask for a high floor. Avoid Room 318, it is dark with one window looking onto a wall and another tiny window looking out onto a building. Unfortunately the hotel was full so unable to move us. Otherwise, just what you would expect from a chain hotel. It was clean, beds were comfortable but overall a bit soulless
5 out of 5
by A verified traveler from San Diego

Great hotel in good location

Posted Sep 14, 2016 on Hotels
Beautiful hotel within walking distance of Guggenheim Museum. Parking is below hotel but is expensive. Rooms are large and well maintained.
4 out of 5
Recommended
for Everyone
by A verified traveler from MTL

Nice, clean room.

Posted Sep 6, 2016
Room was nice and clean. Quite small, but you're not going on vacation for the rooms. Definitely happy with the cleanliness. Would recommend. Well located in the center of the city. However, there seems to be a hangout for the homeless at the church nearby. They don't bother anybody but they're often intoxicated and loud.
4 out of 5
Recommended
for Couples
by A verified traveler from Chester UK

5 nights with first visit to Porto.

Posted Aug 8, 2016
Pros: A ten minute walk into town centre near Sao Bento Railway station gave us access to excellent bars and restaurants on Avenue dos Aliados.
Cons: The hotel exterior was being renovated at the time which did not show it off to its best. Builders trucks and workmen in vicinity.
Location: Good central location, plenty of shopping nearby with bars as well. Very useful busy bus stop outside hotel frontage.
One little gem we discovered late in holiday was that a right turn out of hotel led to Funicular railway. This turned out to be a blessing as access to quayside of Ribeira alongside iconic Ponte de Dom Luis 1 Bridge was a lower level. This involved a considerable hilly walk down & back up to and frorm quayside. The Funicular Railway was inexpensive and saved considerable time and "legs".
3 out of 5
by Xiang Chee

Close to shopping!

Posted Aug 5, 2016 on Hotels
Center of Porto. It's just 3 mins walk to Rus Santa Cantarina shopping street. Rooms are abit small and limited bfast selection.