Ratings based on 451 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cape Town

Fantastic Location, Excellent Hotel

Posted May 15, 2017
Pros: Lovely room with river view. Easy parking in nearby underground Infante parking building. Fantastic location in historic area. Wonderful staff.
Cons: Nothing.
Location: Fantastic riverside restaurants, river walks, bridge to cross to other side.
We spent 3 nights in this hotel in the wonderful historic area of Porto. The hotel is on the river front in a perfect location. The reception staff were very charming and helpful. We arrived in a car and parked in the Infante car park nearby before walking to the hotel. The hotel has an arrangement with this car park and we paid the hotel for the parking. It worked very well as we could come and go from the car park during our visit. We booked a room without a river view but were offered two alternative rooms with a river view. We took a room on the third floor with a beautiful sideways view of the piazza, river and bridge fro our window for a little extra per day. We were very happy with our choice. There was some noise from the street and piazza but when we closed the window it was fine. The breakfast was delicious and plentiful. We loved this hotel and would love to stay there again.
Comment from Hotel Management
May 15, 2017 by Pedro Brás, Hotel Management
Dear Mr. bikeman, Thank you so much for taking the time to review your stay at Pestana Vintage Porto and we are truly happy to understand you have thoroughly enjoyed your time with us. We appreciate your comments on our location, fantastic views and wounderful staff , which I will ensure to pass on to the team. We look forward to welcoming you back very soon! Thank you for your preference. Warmest wishes, Pedro Brás Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Muskoka Canada

Great location

Posted May 5, 2017
Pros: Despite being in the centre of everything, this hotel was very quiet (our room backed onto the street behind). The bed was incredibly comfortable.
Location: Close to transportation, port houses, restaurants. Easy to walk everywhere.
This hotel was in a fantastic location at the edge of the River Douro and right in the heart of the action. A quick 10-15 minute walk across the bridge to all the port houses, and close to lots of restaurants, tour boats, rentals, etc. The square just outside is always bustling with activity.
Comment from Hotel Management
May 5, 2017 by Pedro Brás, Hotel Management
Dear Ms. Sue, Thank you very much for your lovely review of your stay at Pestana Vintage Porto. We are, indeed, privileged in our location, being central and facing the river Douro and we appreciate your kind words towards our incredibly bed. We hope to have the pleasure of welcoming you back very soon. Warmest wishes, Pedro Brás Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from North Wales

Great hotel, with a friendly welcome

Posted Apr 10, 2017
From the moment we arrived at the hotel, with a complimentary port during check in, we were made to feel very welcome. The staff in all departments were professional and friendly. Nice to have an en suite with bath and shower, lots of toiletries. The pillows/beds were very comfortable and I slept well for all three nights of our visit. Breakfast had lots of choice, the fresh fruit in particular, was really good. However the best thing about this hotel has to be its location. On the riverside, the views are amazing, with easy access to everything. Thank you for a wonderful stay.
Comment from Hotel Management
May 1, 2017 by Pedro Brás, Hotel Management
Dear Chris, Wow - thank you so much for this amazing review of your stay with us! We are delighted that our staff assisted in turning your stay into a memorable one. It will be a true pleasure to share your words with the team as this will remind them what they do best and keep them motivated to continue with the great work. We hope to see you again very soon here in the heart of Porto! Thank you again for your preference. Warmest regards, Pedro Brás Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
Fantastic location, excellent attentive staff, great breakfasts and amazing room. Would definitely recommend this hotel.
Comment from Hotel Management
May 1, 2017 by Pedro Brás, Hotel Management
Dear Guest, Thank you sincery for this lovely review regarding your recent stay at Pestana Vintage Porto. We truly appreciate your compliments on our central and "fantastic" location, our rich breakfast, our rooms and particularly, our staff. We work tirelessly daily to create memorable experiences for our guests and I am delighted to understand this was accomplished! We appreciate you recommending us and we look forward to your return, hopefully in a near future! Warmest regards, Pedro Brás Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Historic hotel woth modern service

Posted Mar 27, 2017
Great hotel right in centre of City. If you can, book a river view room.
Comment from Hotel Management
May 1, 2017 by Pedro Brás, Hotel Management
Dear Guest, Thank you so much for this review of your recent stay with us. We appreciate your comments on our location and and our fantastic view to the river. We look forward to welcoming you back very soon! Thank you for your preference. Warmest wishes, Pedro Brás Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge, UK

Lovely hotel right on the river.

Posted Mar 24, 2017
Pros: Situation on the river. Very pretty. Great decor. Friendly helpful staff
Location: River trips, walks, great restaurants and cafes. Douro Valley wine tasting. Gaia port cellar visit
Super rooms. Very good breakfast. Staff could not be more helpful and charming.
Comment from Hotel Management
May 1, 2017 by Pedro Brás, Hotel Management
Dear Mrs. Catherine, Thank you sincery for this lovely review regarding your recent stay at Pestana Vintage Porto. The team and I are so happy to read that you have enjoyed your time with us. We are delighted to read your compliments on our central location, our helpful and charming staff, our decoration and our very good breakfast. We look forward to welcoming you back in a near future here to the heart of the city center. Warmest regards, Pedro Brás Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheltenham, UK

Perfect hotel at a perfect location

Posted Mar 17, 2017
As the title says, this is the perfect hotel in the perfect location. Right in front of the river Douro on Praca Ribeira. Next to a catalogue of restaurants and bars. There is a grocery store a short walk turning left from the front entrance, straight back up the road heading uphill. You can also view pretty much all the port distilleries from in front of the hotel. The staff are very friendly and the hotel is faultless. We will definitely stay there again in the future. Many thanks.
Comment from Hotel Management
Apr 25, 2017 by Pedro Brás, Hotel Management
Dear Mr. Matheos, Thank you for this "5 out of 5" review of your recent stay with us and we are happy to read that we have exceeded your expectations! It is our goal to provide our guests with memorable moments with our privileged location, comfortable and stylish facilities and particularly, through personalized service and we are delighted to read that we have succeeded. We will be looking forward to welcoming you back very soon. Warmest wishes, Pedro Brás Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Fantastic Hote

Posted Mar 16, 2017
Great location and room. I would definitely recommend this place or visit again if in Porto.
Comment from Hotel Management
Apr 25, 2017 by Pedro Brás, Hotel Management
Dear Mr. Anthony, Thank you so much for your kind review on your stay at Pestana Vintage Porto. We are very happy to read that you have thoroughly enjoyed your time with us, here in the heart of the city center. We hope to have the pleasure of welcoming you back, hopefully for a longer stay as there is so much to explore in Porto. Warmest wishes, Pedro Brás Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, NY

You cannot beat the location

Posted Mar 11, 2017
Pros: The location was perfect and staff were pleasant. Breakfast was delicious!
Cons: Upon check-out getting our luggage to our rental car was challenging as cars don't have access to the road in front of the hotel.
Location: Everything is accessible by foot if you have the energy to walk. Lots of museums, shopping, restaurants and sights.
The location is unbeatable! The overall stay was pleasant.
Comment from Hotel Management
Mar 14, 2017 by Francisca Moreira, Guest Relations Manager, Hotel Management
Dear Mr Steve, Thank you so much for taking the time to share your feedback of your stay at Pestana Vintage Porto. We are glad to read our location was ideal to explore Porto and that our breakfast prepared you for full days! We particularly appreciate your kind comments towards our dedicated staff and we look forward to welcoming you back very soon. Warmest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location near to river

Posted Feb 27, 2017
Pros: Great building, location and staff
Great location next to river, beautiful building with lots of charm. The staff were welcoming and friendly and very helpful with onwards travel arrangements. The room was clean and comfortable.
Comment from Hotel Management
Mar 8, 2017 by Francisca Moreira, Guest Relations Manager, Hotel Management
Dear LAS, Thank you so much for this lovely review of your recent stay at Pestana Vintage Porto; the team and I are delighted to read about your wonderful time in Porto and we look forward to welcoming you back very soon! Warmest regards,