Good Overall Value
Posted Oct 6, 2016
Based on comparable priced hotels in the area, the hotel offered a fairly good stay. Amenities included a pool with spa, multiple restaurants on site, and a beautiful view from the rooftop patio and bar.
From a customer service perspective, the greeters and baggage service on check-in was top notch service. The restaurant and bar was hit or miss depending on the server.
Food was fairly good but seemingly a bit pricey compared to some nearby establishments.
Pool was adequate with an adult lap pool, kids pool and hot tub. Was disappointed that the other spa pool within cost additional money not included. Expected more from a 5 star hotel. As well there was a requirement to wear a swimming cap to be in the pool.
Rooms were comfortable and clean. Fairly spacious and pleasant. Mini bar was stocked but over priced. Would have liked to have seen a mini fridge for personal use for water and snacks.
Overall, the hotel was adequate and a fairly good choice for the price paid, but wouldn't call it a 5 star experience.