Ratings based on 282 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good safe location not many places to eat locally

Posted Oct 15, 2016
The area was safe and clean and a bit too quiet at night. Other than the hotel restaurant there were two restaurants called Tropical Burger which offered local cheap cuisine and Al Cantina a bigger place. By the Casa de Musica roundabout was a cool cafe type restaurant decorated from 1950's. The mattress was a bit too hard abd no coffee facility in roomand pool area was of 3 star quality. but all in all good hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2016
Free wifi access to pool and spa. The staff did their best to meet your expectations
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 9, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Good Overall Value

Posted Oct 6, 2016
Based on comparable priced hotels in the area, the hotel offered a fairly good stay. Amenities included a pool with spa, multiple restaurants on site, and a beautiful view from the rooftop patio and bar. From a customer service perspective, the greeters and baggage service on check-in was top notch service. The restaurant and bar was hit or miss depending on the server. Food was fairly good but seemingly a bit pricey compared to some nearby establishments. Pool was adequate with an adult lap pool, kids pool and hot tub. Was disappointed that the other spa pool within cost additional money not included. Expected more from a 5 star hotel. As well there was a requirement to wear a swimming cap to be in the pool. Rooms were comfortable and clean. Fairly spacious and pleasant. Mini bar was stocked but over priced. Would have liked to have seen a mini fridge for personal use for water and snacks. Overall, the hotel was adequate and a fairly good choice for the price paid, but wouldn't call it a 5 star experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel but could be a lot better

Posted Oct 5, 2016
I stayed in an executive room and to be honest it wasn't great. For an executive room this really was a let down. Wifi was absolutely pointless. Never worked. Complained but nothing was done. Only good thing was the view from the terrace at breakfast and evenings. Good location but I'm looking for more than that at a five star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from porto euro city race weekend

Great hotel

Posted Sep 26, 2016
Fantastic hotel Champagne/sparkling wine with breakfast. Lovely rooms Nice gym and pool but be careful floors around changing room and pool slippery when wet but other than that top notch. Very helpful staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2016 on Hotels
5 out of 5
by Darren from London

Great hotel

Posted Aug 31, 2016 on Hotels
Was a lovely classy stay here, food at he restaurant was amazing! The bar tender/ waiter from the restaurant Sergio Silva was amazing. So attentive and polite! Will be staying there again when in Porto
5 out of 5
Recommended
for Everyone
by A verified traveler from Recife, Brazil

Simply the Best Hotel in Porto

Posted Aug 17, 2016
Pros: The spa, the Lounge, the Location, the Rooms.
I just love it and stay there every time I go to Porto. Highly recommended for anyone, business or leisure, single or couple.