Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Good safe location not many places to eat locally

Posted Oct 15, 2016
The area was safe and clean and a bit too quiet at night. Other than the hotel restaurant there were two restaurants called Tropical Burger which offered local cheap cuisine and Al Cantina a bigger place. By the Casa de Musica roundabout was a cool cafe type restaurant decorated from 1950's. The mattress was a bit too hard abd no coffee facility in roomand pool area was of 3 star quality. but all in all good hotel!
5 out of 5
by A verified traveler

Posted Oct 13, 2016
Een goed hotel met voldoende relax mogelijkheden voor een kleine vakantie in een mooie omgeving.
5 out of 5
by A verified traveler

Posted Oct 11, 2016
Free wifi access to pool and spa. The staff did their best to meet your expectations
4 out of 5
by A verified traveler from Calgary, Canada

Good Overall Value

Posted Oct 6, 2016
Based on comparable priced hotels in the area, the hotel offered a fairly good stay. Amenities included a pool with spa, multiple restaurants on site, and a beautiful view from the rooftop patio and bar. From a customer service perspective, the greeters and baggage service on check-in was top notch service. The restaurant and bar was hit or miss depending on the server. Food was fairly good but seemingly a bit pricey compared to some nearby establishments. Pool was adequate with an adult lap pool, kids pool and hot tub. Was disappointed that the other spa pool within cost additional money not included. Expected more from a 5 star hotel. As well there was a requirement to wear a swimming cap to be in the pool. Rooms were comfortable and clean. Fairly spacious and pleasant. Mini bar was stocked but over priced. Would have liked to have seen a mini fridge for personal use for water and snacks. Overall, the hotel was adequate and a fairly good choice for the price paid, but wouldn't call it a 5 star experience.
4 out of 5
by A verified traveler from London

Nice hotel but could be a lot better

Posted Oct 5, 2016
I stayed in an executive room and to be honest it wasn't great. For an executive room this really was a let down. Wifi was absolutely pointless. Never worked. Complained but nothing was done. Only good thing was the view from the terrace at breakfast and evenings. Good location but I'm looking for more than that at a five star hotel.
5 out of 5
by A verified traveler from porto euro city race weekend

Great hotel

Posted Sep 26, 2016
Fantastic hotel Champagne/sparkling wine with breakfast. Lovely rooms Nice gym and pool but be careful floors around changing room and pool slippery when wet but other than that top notch. Very helpful staff
4 out of 5
by A verified traveler from 東京


Posted Sep 23, 2016
5 out of 5
by A verified traveler from Den Haag

Heerlijk luxe hotel

Posted Sep 11, 2016
3 nachten in een Deluxe kamer doorgebracht op de 18e verdieping. Het inbegrepen ontbijt was een verdieping hoger, prachtig uitzicht. Alles tot in de puntjes verzorgd. De ligging is niet super centraal maar in 20 min wandelen loop je het centrum in. En onderweg kom je langs leuke plekken. De spa is prachtig en de massages heerlijk.
5 out of 5
by A verified traveler

Personnel aimable et serviable

Posted Sep 9, 2016
Pros: La terrasse sur le toit et la serviabilité de la dame concierge
Séjour très agréable dans un décor tout aussi agréable
3 out of 5
by A verified traveler from Luanda, Angola

Localização muito boa

Posted Aug 28, 2016
Pros: O atendimento, a localização.
Cons: A limpeza, os produtos de higiene pessoal.
Location: O hotel está bem localizado, perto de tudo
Foi agradável ficano centro com acesso ao metro, restaurantes, bancos, centro comercial bom sucesso, casa da música, compras, etc.