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Porto Palácio Hotel & Spa – S. Hotels Collection

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2 indoor pools
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Porto Palácio Hotel & Spa – S. Hotels Collection

Porto Palácio Hotel & Spa – S. Hotels Collection

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

  • Popular LocationCasa da Musica12 min walk
  • Popular LocationCrystal Palace Gardens2 min drive
  • Popular LocationSerralves Museum of Contemporary Art4 min drive
  • AirportPorto (OPO-Dr. Francisco de Sa Carneiro)16 min drive

Choose dates to view prices

About this area

Porto

Located on a river, Porto Palácio Hotel & Spa – S. Hotels Collection is in Boavista neighborhood and is connected to the convention center. Porto Cathedral and Dom Luis I Bridge are notable landmarks, and travelers looking to shop may want to visit Bolhao Market. Traveling with kids? Consider Sea Life Porto and Gaia Cable Car. Discover the area's water adventures with windsurfing and surfing/boogie boarding nearby, or enjoy the great outdoors with hiking/biking trails.
Popular Location

What's nearby

  • Casa da Musica - 12 min walk
  • Crystal Palace Gardens - 2 min drive
  • Museum of Port Wine - 3 min drive
  • Serralves Museum of Contemporary Art - 4 min drive
  • University of Porto - 8 min drive

Getting around

  • São Bento Station - 4 min drive
  • Francos Station - 12 min walk
  • Dr. Francisco de Sa Carneiro Airport (OPO) - 16 min drive

Restaurants

  • Auge Porto — 1 min walk
  • Restaurante Mendi — 4 min walk
  • Restaurante Porto Novo — 4 min walk
  • BbGourmet Maiorca — 5 min walk
  • Em Carne Viva — 6 min walk

About this property

Porto Palácio Hotel & Spa – S. Hotels Collection

5-star luxury hotel connected to the convention center in Boavista
Along with 2 indoor pools, this hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a spa tub are onsite. All 251 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and rainfall showerheads.
Porto Palácio Hotel & Spa – S. Hotels Collection offers 251 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Porto Palacio Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26.40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 2 indoor pools
  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 20 per person (approximately)
  • Self parking fee: EUR 26.40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Palacio Porto
Hotel Porto Palacio
Hotel Porto Palacio Congress
Palacio Congress
Palacio Congress Hotel
Palacio Congress Hotel Porto
Palacio Hotel Porto
Palacio Porto Hotel
Porto Hotel Palacio
Porto Palacio Hotel
Porto Palacio Congress Hotel And Spa
Porto Palacio Congress Hotel Porto
Porto Palacio Congress Hotel
Porto Palacio Congress
Porto Palácio Hotel & Spa – S. Hotels Collection Hotel
Porto Palácio Congress Hotel & Spa – S.Hotels Collection Hotel
Porto Palácio Congress Hotel & Spa – S.Hotels Collection Porto
Porto Palacio Congress Hotel Spa
Porto Palacio Congress Spa
Porto Palácio Hotel & Spa – S. Hotels Collection Porto
Porto Palácio Hotel & Spa – S. Hotels Collection Hotel Porto

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 394 out of 683 reviews
5 - Excellent 58%
Rating 4 - Good. 219 out of 683 reviews
4 - Good 32%
Rating 3 - Okay. 47 out of 683 reviews
3 - Okay 7%
Rating 2 - Poor. 16 out of 683 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 683 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
such lovely hotel with staff being equally as lovely
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Very nice with a beautiful view on Porto Good breakfast and friendly staff Dont forget to bring your swimming cap and goggles
Stayed 1 night in Feb 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are really amazing- huge and total luxury and breakfast great loads of choice. Staff are very attentive. Bar area bit strange and very expensive. A latte is €7. Evening meals don’t start until 7.30 and no menus to look at? Pool area looked very scruffy and tatty beds so didn’t use - a shame as was one of the reasons we picked girl. Hotel is not in the centre- about 50 minutes to walk but is on bus tour route. Stop is right outside the door.
Stayed 3 nights in Feb 2020

2/5 Poor

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The hotel is not properly maintained and not up to 5 star as rated. Rooms need proper maintainance and cleaning. The room I was given had a foul and dusty smell. The heating system wasn’t working, carpets were not properly cleaned and were stained. Despite rooms being changed the difference in the foul dusty smell wasn’t much guess due to accumulative dirt and poor cleaning. All in all it’s not worth the high rate that is charged, and surely doesn’t feel like a 5 star. They need to put in a lot of work in Maintaining the property as a whole Including the outdated decor.
Stayed 4 nights in Dec 2019