Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
75% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Copenhagen

Great hotel, amazing staff, terrible restaurant.

Posted Sep 4, 2015
Pros: The staff were the most friendly I have ever encountered :)
Cons: Restaurante management could be much better.
The hotel was very nice, clean and comfortable. the wifi wasn't that good, but that was the only "bad" issue regarding the hotel. We only experienced 1 bad situation, and that was with the restaurant, the staff was friendly but the restaurant was very badly managed, as we sat there for 1 hour waiting just for starters and an extra 45min for the main. compensations for the waiting time... 5 euros discount, and insult to my point of view. If anything, I blame the owner for giving such little freedom to his employees to solve issues with the guests directly.
3 out of 5
by Delphine from 62

Bien trop cher pour ce que c'est!

Posted Aug 2, 2015 on Hotels
Porto Santo est désertique, pas très jolie, rien à faire à part la plage et l'hôtel est complètement isolé (1h de marche pour rejoindre la plage). L'hôtel propose 1 navette le matin à 10h30 vers la plage, 1 pour le retour à 18h30. Chambres petites, sentant le moisi, pas de fenêtre dans la sdb pour faire un courant d'air. Piscine très petite et verdâtre. Le prix est très au-dessus de la qualité proposée. Point positif: personnel très sympa.
3 out of 5
by A verified traveler from Essex

Small friendly hotel in quiet part of island

Posted Jul 15, 2015
Pros: The breakfast buffet was always good, and regularly replenished. A small, friendly and quiet hotel.
Location: The hotel is close to beautiful mountains - despite the island being small we would recommend hiring a car as many places to see are hard to reach.
Stayed in a junior suite which we were very happy with, though the balcony was very small. The disappointing things were: 1. we had booked half-board, but to our surprise found that we were offered a "table d'hote" very restricted menu (2 choices per course) compared to those guests who ate in the restaurant but who hadn't pre-booked half -board. We had no idea that this was going to be the case, and for the last three days we upgraded to the a la carte menu; 2. the hot water was at best only warm, but for the last 2 days we only had cold water due to a problem with the hot water cylinder (being fixed as we left). The staff were very helpful and friendly, though there was often no-one at reception.
5 out of 5
by Susan from Yorkshire

Family run hotel

Posted Mar 22, 2014
Pros: It was small and family run. Customer satisfaction was an obvious priority. The food was excellent.
Cons: Minor point - it would be even better if the free wifi signal reached the rooms.
Location: Quiet, close to the start of the island's two main, signposted walks. Also walking distance from a pebble beach - though a very steep walk down to it.
We had a wonderful stay at this hotel and would recommend it. It is not close to the sandy beach as others are but the friendly staff, owner and excellent food more than compensate.
4 out of 5
by mikeg from London

Quiet hotel

Posted Sep 25, 2013 on Hotels
Hotel is very clean, staff very helpful, restaurant very good our room was of a good size generally a hotel I would go back to. Poorer points, long way from beaches and main town although they do run a free shuttle bus, evening return is quite late 1800hrs. As the tap water is not for drinking the charge of 3 euro's is quite steep. You can buy 6 litres in the local shop for 1 euro. Small points as overall we were happy.
4 out of 5
by A verified traveler from katbeady

lits confortables chambre calme

Posted Aug 21, 2013 on Hotels
Dommage petit dejeuner moyen et il est trop tôt pour les vacances, quand on se couche tard.
4 out of 5
by A verified traveler from SANNOIS

Un séjour au calme

Posted Mar 25, 2013
Pros: le calme environant
Cons: très isolé donc necessité d'avoir un véhicule
Location: isolé mais trés calma
venir plutôt à partir d'avril personnel trés agreable et totalement disponible