many positives one HUGE minus
Posted Jun 30, 2016
I will begin with the positives on this hotel - there are many. 1. Location - exactly where you want to be in Rapallo, steps from the water, the beach, the Lungomare, so close to the train station, the ferries in the harbor, easy walking distance to the cable car up to Montallegro and lots of restaurants and stores. No need for a car when staying here. 2. Room - comfortable beds, clean, neat and organized. 3. Breakfast - ample, delicious, and free 4. No hidden costs/fees, etc.
Negative - the AC (as of this writing in June 2016) was broken. If you are planning to stay in the near future you should probably check with them. I stayed 6 nights, we had half a night of air conditioning (more on the below). The remaining 5 and a half were truly miserable in the summer heat. I suppose what is most irritating is that this was a long term problem that the hotel 1) did not inform me ahead of time so that we could make other arrangements 2) did not inform me about when checking in, they made no mention of it, instead they let a sign in the elevator do their talking for them 3) offered no assistance such as a fan 4) offered no discount or any conciliatory offer. 5) with the windows having to be open all night, the loudness of the train whizzing by, the local teens who hang out all night on the bridge over the train tracks, the traffic and the constant ringing of the churchbell next door was a problem - bring earplugs.