Nice staff but old/dirty rooms
Posted Oct 11, 2016
The "clean" sheets were old and probably needed a replacement. They were stained, we requested cleaner sheets the next day, they took care of immediately, but why would you put stained sheets on in the first place. I hate to say but i think the comforters and heavy blankets haven't been washed in a while. It was a Non-smoking room but reeked of smoke. We slept with windows and fan on, it was cold. The rug was just disgusting, it's old and does need a replacement. It was a pet room and I don't think the carpet had ever been cleaned. My dog went nuts smelling the carpet and comforters. When I went to shower one of the clean towels had a huge black stain across it, clearly shouldn't have been given out.
We aren't picky just want a clean room, we paid over 300 dollars for two nights, I expected so much more for the price. The kids hated it, but hubby and I were just disappointed. It was the only hotel available that's why we stayed. Everything was sold out. We booked here early, the pictures showed big beautiful rooms. Definitely deceiving.
Breakfast was decent for a continental breakfast, but wished they kept up with the demands, they ran out pretty quickly.
Comment from Hotel Management
Dec 21, 2016 by Mehul Patel , Hotel Management
We apologies for any inconvenience.