Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
58% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from maine

Nice staff but old/dirty rooms

Posted Oct 11, 2016
The "clean" sheets were old and probably needed a replacement. They were stained, we requested cleaner sheets the next day, they took care of immediately, but why would you put stained sheets on in the first place. I hate to say but i think the comforters and heavy blankets haven't been washed in a while. It was a Non-smoking room but reeked of smoke. We slept with windows and fan on, it was cold. The rug was just disgusting, it's old and does need a replacement. It was a pet room and I don't think the carpet had ever been cleaned. My dog went nuts smelling the carpet and comforters. When I went to shower one of the clean towels had a huge black stain across it, clearly shouldn't have been given out. We aren't picky just want a clean room, we paid over 300 dollars for two nights, I expected so much more for the price. The kids hated it, but hubby and I were just disappointed. It was the only hotel available that's why we stayed. Everything was sold out. We booked here early, the pictures showed big beautiful rooms. Definitely deceiving. Breakfast was decent for a continental breakfast, but wished they kept up with the demands, they ran out pretty quickly.
2 out of 5
by A verified traveler from Ma

Overpriced hotel for what you get.

Posted Oct 4, 2016
Check in was a breeze and only took moments after presenting my ID. The gentlemen at the desk at big was amazing and sweet. The room was a disappointment. It had a must smell and was outdated. The room had obviously been clean but the couch had rips in the fabric and was worn out, the bathroom floor was sticky, the sheets and towels were clean but many had stains on them. The pillows need an update too and were very uncomfortable. There is very minimal outlets in the room and I had to unplug the light to plug in the coffee maker. The breakfast selection consisted of stale mini donoughts and bagels, sugary cereals, and scrambled eggs. (And all good must be consumed in the dining area.. no taking it back to your room to relax) I have stays in better hotels for $60/night.. this was double that and a disappointment.
3 out of 5
by A verified traveler

It's ok......

Posted Sep 12, 2016
Pros: the breakfast was ok
Cons: the bathrooms could be cleaner
Location: I went to the hampton beach seafood fest.
My family and I went to the hampton beach fest, and all the hotels were booked and this was the closest one that wasn't booked, even though it was 30 min away. The staff was very nice, and let us check in early! the rooms were ok , but the bathroom was dirty and there was hair all over the floor. We only spent one night. the breakfast was pretty good. They had eggs and a self serve waffles.
3 out of 5
by A verified traveler

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for leaving 3 star rating.
3 out of 5
by A verified traveler from C

Good location, comfortable stay

Posted Aug 29, 2016
This is an aging facility that does not have a very good appearance but the room was spotless and very comfortable. The staff were very friendly and accommodating. Unfortunately the pool could use a lot of work. We did not go in the pool because it did not look clean. Based on this I couldn't recommend it to anyone else.
Comment from Hotel Management
Sep 2, 2016 by Mike (GM), Hotel Management
Dear Guest, Thank you for staying with us.
1 out of 5
by A verified traveler from Ocala, FL

Smelly-Dirty

Posted Aug 22, 2016
Pros: Location to family
Cons: A overall cleaning would be nice.
Room smelled like smoke and the bathroom was nasty. Very disappointed.
Comment from Hotel Management
Sep 2, 2016 by Mike (GM), Hotel Management
Thank you.
1 out of 5
by Robert from Pittsfield Ma

Disgustiong

Posted Aug 16, 2016 on Hotels
This was the most disgusting place I have ever stayed in. The bathroom was gross there were bugs on the floor when I woke up in the morning I would never recommend this place to anyone.
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you.
5 out of 5
by A verified traveler

Posted Jul 29, 2016 on Hotels
Comment from Hotel Management
Jul 30, 2016 by Mehul Patel, Hotel Management
Dear Guest, Thank you for staying with us and leaving a review.
3 out of 5
by kimberly from Canisteo, NY

Posted Jul 19, 2016 on Hotels
We didn't spend much time in our room. We had 3 people in our room but every day they would only leave us 2 towels. We had to go to the desk every night and ask for a third towel.
Comment from Hotel Management
Jul 30, 2016 by Mehul Patel, Hotel Management
Dear Guest, Thank you for staying with us. We apologies for the inconvenience during your recent stay with us. We will make a note of it and we will make sure to make your future stay more convenient & comfortable.
1 out of 5
by Nikolaos

Too much noise

Posted Jul 11, 2016 on Hotels
Did not sleep! Too much noise by neighbors
Comment from Hotel Management
Jul 13, 2016 by Mehul Patel, Hotel Management
Dear Guest, We are really apologies for having trouble during your stay with us! The people next door made your stay very noisy and uncomfortable and we are glad that they have been caught up. But we will make sure when you visit us again, we will make your stay more comfortable & memorable. Thank you for staying with us.