I came in about midnight on a Thursday and it was raining outside and thought it would be a nice time falling asleep.The wind and the rain combined to make such a racket from the water blowing into the air ducts it was ridiculous. I switched rooms and asked for a room away the freeway noise but I could still hear the semis gears shifting and jake brakes all night.Ughhhhh!
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
We appreciate your feedback regarding your recent visit to our property. We strive daily to ensure that all of our guests are receiving the best product and top notch service, and I apologize that we failed to do so during your stay. We appreciate your understanding as we put forth effort to correct such issues and we hope that we will have the opportunity to better serve you again in the future. If your travels bring you back to this area, please do not hesitate to reach out to me directly as I would like to personally set up your reservation and ensure a flawless and memorable stay with us.