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Reviews of Red Roof Inn Portsmouth - Wheelersburg

2 out of 5
Red Roof Inn Portsmouth - Wheelersburg
8340 Ohio River Road, Wheelersburg, OH

Reviews

6.8
Rating 10 - Excellent. 57 out of 233 reviews" "
Rating 8 - Good. 67 out of 233 reviews" "
Rating 6 - Okay. 40 out of 233 reviews" "
Rating 4 - Poor. 36 out of 233 reviews" "
Rating 2 - Terrible. 33 out of 233 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Dannai

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manger was rude
Stayed 1 night in Jan 2024
Response from Olivia RediResponse Specialist on Feb 2, 2024
Hello Dannai, Thank you for telling us about your stay at the Red Roof Inn Portsmouth - Wheelersburg. I am disappointed you had a less than satisfactory experience prompting your 1/5 score. The situation you described regarding the rude manager is truly regrettable. I am very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Devorine RediResponse Specialist on Dec 13, 2023
Dear Valued Guest!Thank you for taking a moment to rate your experience at Red Roof Inn Portsmouth - Wheelersburg. We appreciate your 3/5 score. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Devorine Red Roof Management RediResponse Specialist

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to park our car outside our door, which we could at this Red Roof Inn. There are few motels that provide this convenience.
Stayed 1 night in Dec 2023
Response from Dannielle Rediresponse Specialist on Dec 6, 2023
Dear Mary,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PORTSMOUTH - WHEELERSBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient parking we offer here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money
Stayed 1 night in Nov 2023
Response from Olivia RediResponse Specialist on Nov 16, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Portsmouth - Wheelersburg. We welcome your 10/10 score and are happy to hear you had a great encounter with us, especially regarding our affordability. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excellent

Wendla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Bed was soft slept great. Staff was friendly. I will stay here again, my next time in Ohio.
Stayed 2 nights in Oct 2023
Response from Sharma RediResponse Specialist on Nov 5, 2023
Thank you for taking the time to write about experience at the RED ROOF INN PORTSMOUTH -WHEELERSBURG. Wendla, it is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about your very clean room, the softness of the bed, you slept great, and all the other kind words highlighted resulting in a 5/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Wendla, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

6/10 Okay

Josh

Easy to find
Stayed 1 night in Sep 2023
Response from Antonio,RediResponse Specialist on Oct 17, 2023
Dear Josh,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PORTSMOUTH - WHEELERSBURG. It's great to hear that you found our property to be easy to find. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio, Red Roof ManagementRediResponse Specialist

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Devorine Red Roof Management on Oct 11, 2023
Thanks for sharing this perfect rating, Rebecca. Everyone here at the Red Roof Red Roof Inn Portsmouth - Wheelersburg was proud to see your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

4/10 Poor

Laurie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was blood on my sheets and only 2 towels for 2 people.
Stayed 3 nights in Oct 2023
Response from Sharma RediResponse Specialist on Oct 9, 2023
Dear Laurie,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN PORTSMOUTH -WHEELERSBURG. I am sorry your stay fell short of your expectations due to the cleanliness of the sheets not being up to your standards and limited amount of towels being available when you needed it. In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Sharma Red Roof ManagementRediResponse Specialist

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Not the best not the worse.
Stepping out of the shower then stepping back in my feet were black from dirt on the floor. The sheets and pillow cases were stained so not sure if they were dirty or actually stained. The toilet was duct taped holding stuff together on it. Mattresses suck but pillows good.
Stayed 1 night in Sep 2023
Response from Dannielle Rediresponse Specialist on Sep 24, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PORTSMOUTH - WHEELERSBURG. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the room and the issue you had with the toilet. We will take your comments into consideration to make changes to improve our customer experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend extending the breakfast time until 10 on the weekends.
Stayed 1 night in Sep 2023
Response from GM on Sep 4, 2023
Thank you for your feedback and we appreciate your business.

8/10 Good

Candice

Stayed 1 night in Aug 2023
Response from Toni-Ann RediResponse Specialist on Aug 15, 2023
Hello Candice, Thank you for being our guest. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other long term lodging locations in the future.Sincerely, Toni-Ann RediResponse Specialist

2/10 Terrible

Douglas

Stayed 1 night in Aug 2023
Response from Dannielle Rediresponse Specialist on Aug 31, 2023
Hello Douglas,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PORTSMOUTH - WHEELERSBURG and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof Management

10/10 Excellent

Candice

Stayed 1 night in Jul 2023
Response from Sharma RediResponse Specialist on Jul 25, 2023
Hello Candice,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PORTSMOUTH - WHEELERSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

4/10 Poor

Beverley

Disliked: Cleanliness, property conditions & facilities
Ants and spiders crawling on floor and flying insects in room. Smashed several they were red. Had to use two remotes to use the TV (one to turn on/off and volume control, the other to select channels). Non-smoking room with people standing outside of room smoking!!! The wash cloths were filthy (looked like someone cleaned the floor with them). Bed was comfortable. Room appeared dated.
Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on Jul 10, 2023
Hello Beverley,I appreciate you sharing your feedback following your stay at the Red Roof Inn Portsmouth - Wheelersburg. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the uncleanliness of the wash cloths, the television and the other highlighted concerns that hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Tianna Red Roof Management RediResponse Specialist

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sharma RediResponse Specialist on Jul 9, 2023
Hello Brian,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PORTSMOUTH - WHEELERSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 Terrible

Christine

Stayed 1 night in Jul 2023
Response from Sharma RediResponse Specialist on Jul 23, 2023
Hello Christine, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PORTSMOUTH - WHEELERSBURG and I is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Xao RediResponse Specialist on Jun 12, 2023
Thank you for sharing your 10/10 rating with us, Carol. Our staff at the Red Roof Inn Portsmouth - Wheelersburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

6/10 Okay

Beverly

Stayed 3 nights in Jun 2023
Response from Sharma RediResponse Specialist on Jun 27, 2023
Hello Beverly,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PORTSMOUTH - WHEELERSBURG and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Gabrielle RediResponse Specialist on May 23, 2023
Thank you for taking a moment to leave a review, Karen. Myself and the staff at the Red Roof Inn Portsmouth - Wheelersburg appreciate your 10/10 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, GabrielleRediResponse Specialist

2/10 Terrible

Alfred

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel was horrible! Dirty and I felt unsafe.
Stayed 3 nights in May 2023
Response from Xao RediResponse Specialist on May 21, 2023
The staff at the Red Roof Inn Portsmouth - Wheelersburg would like to thank you for sharing with us. We were saddened to read that the poor hotel cleanliness was not to your liking, which resulted in your 1/5 score. Please accept our deepest apologies.Thanks to your feedback, we can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRediResponse Specialist

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again. Stay elsewhere.
Terrible all around. Bathroom needs upgraded terribly. Bathtub feels like it’s caving in, no drain for the bathtub, the spigot just free spins, molding off around the bottom of tub and some kind of yellow slot stains covering the ceiling. The air conditioning didn’t work. And there was some old food still in the freezer compartment from someone’s previous visit. We were a party of 3 that was provided with 1 towel the first night and 2 towels the 2nd.
Stayed 2 nights in Apr 2023
Response from Abigail RediResponse Specialist on Apr 27, 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Portsmouth - Wheelersburg. I'm disappointed that your stay was less than satisfactory. You indicated that you were unsatisfied with uncleanliness of the bathroom, the AC not working, the possible mold on the tub and the other concerns you mentioned that hindered your stay. Pease accept our apologies. I can assure you that I have brought your concerns to upper management in an effort to directly address your issues. It is our primary intention to provide our guests with a home away from home experience and we are sorry that was not achieved with your stay. In the future, should you encounter any issues with us, please contact the front desk directly to address your concerns. Thank you for sharing your concerns. We wish you all the best in your future travels.Sincerely,AbigailRediResponse Specialist

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of regular coffee for the rooms and coffee provided with breakfast was not good
Stayed 1 night in Feb 2023
Response from Gm on Feb 27, 2023
Sorry for inconvenience with coffee and we apologize for it and thank you for your feedback.

10/10 Excellent

Howard, wheelersburg

Business traveler
Liked: Cleanliness, staff & service
Very clean great staff
Stayed 1 night in Feb 2023
Response from GM on Feb 19, 2023
We appreciate your comments regarding your recent stay at the Red Roof Inn Wheelersburg, OH we enjoy hearing about the positive experiences guests have at our hotels, I will make sure to share your comments with the rest of our team. positive guest feedback, like your, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 Good

Frederick

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2023
Response from GM on Feb 4, 2023
Thank you for coming at Red Roof Inn Wheelersburg OH It has been a pleasure serving you and we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown in us. Thank you

10/10 Excellent

TERRY, Mansfield

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2022
Response from GM on May 25, 2023
Thank you for your feedback and we appreciate your business

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, Comfortable, Clean
The staff was super friendly and helpful. The room was clean and comfortable - the bed was amazingly comfortable. The tv worked well, hot water was plentiful, towels were fluffy AND absorbent (that’s hard to find). The complimentary breakfast was very good also, and included eggs and biscuits and gravy as well as the usual juice, coffee, cereal, yogurt and muffins. We would stay there again without hesitation.
Stayed 1 night in Oct 2022
Response from GM on Oct 31, 2022
We appreciate your comments regarding your recent stay at the Red Roof Inn Wheelersburg, OH we enjoy hearing about the positive experiences guests have at our hotels, I will make sure to share your comments with the rest of our team. positive guest feedback, like your, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

10/10 Excellent

Rita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Convenient ans restful
Stayed 1 night in Oct 2022
Response from GM on Oct 31, 2022
Thank you for your feedback and we appreciate your business

8/10 Good

Warren

Traveled with family
Liked: Cleanliness, staff & service
clean remodeled
Stayed 2 nights in Oct 2022
Response from GM on Oct 16, 2022
Thank you for your feedback and we appreciate your business

4/10 Poor

Jennifer

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Gm on Sep 26, 2022
Thank you for your feedback and we appreciate your feedback

10/10 Excellent

Edward

Stayed 1 night in Sep 2022
Response from Gm on Sep 26, 2022
Thank you for your feedback and we appreciate your business

6/10 Okay

Emily

Traveled with partner
Liked: Staff & service
A very noisy hotel. Four-lane highway and trains thru out the night. The beds were comfortable and appreciated the refrigerator and microwave. Not bad for the money…
Stayed 1 night in Sep 2022
Response from GM on Oct 14, 2022
Thank you for your feedback and we appreciate your business.

6/10 Okay

Candice

Traveled with family
Liked: Staff & service
No iron or ironing board in room. Towels looked dirty and only two No hair dryer. Coffee pot lid was broken. No coffee cups. Only two plastic cups. It was not the cleanest floor was dirty like it hadn’t been mopped in a while. I was not happy with this room. But it was the only one available. Probably will not stay again.
Stayed 1 night in Sep 2022
Response from Gm on Sep 26, 2022
Thank you for your feedback and we apologize for inconvenience with your stay.

6/10 Okay

Lori

Traveled with partner
Liked: Staff & service
Clean enough, but came across some very 'sketchy' people in the area & parking lot
Stayed 3 nights in Sep 2022
Response from Gm on Sep 26, 2022
Thank you for your feedback and we appreciate your business

6/10 Okay

Shelley

Liked: Room comfort
Stayed 2 nights in Sep 2022
Response from Gm on Sep 26, 2022
Thank you for your feedback and we appreciate your business

10/10 Excellent

shawn

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
very nice people, the lady at the front desk accommodated me due to handicapp and gave me a hadicapp room. They had ice vending and breakfast. Rooms were clean
Stayed 2 nights in Sep 2022
Response from Gm on Sep 5, 2022
Thank you for your feedback and we appreciate your business, we will share your words with our team and happy to see you when you in town.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean and comfortable bed would stay there again east accessible to places we needed to go to
Stayed 3 nights in Aug 2022
Response from GM on Aug 26, 2022
Thank you for coming at Red Roof Inn Wheelersburg OH It has been a pleasure serving you and we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown in us. Thank you

2/10 Terrible

Renee

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and not very well maintained for $90.00 a night
Stayed 2 nights in Aug 2022
Response from GM on Aug 26, 2022
Thank you for your feedback and we apologize for inconvenience

10/10 Excellent

Oma

Stayed 2 nights in Jul 2022

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management were wonderful i was there with several relatives for a funeral the pool normally closes at 8 pm but they allowerd us to stay in the area to visit until 11, i do think they need to upsate their handicap rooms though as it had no hand rails in the shower which can be very dangerous for handicapped people, myself and my aunt had a few problems with out those. We made it work but still needs addressed
Stayed 3 nights in Jun 2022
Response from GM on Jul 4, 2022
Thank you for your feedback and we appreciate your business!

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😊
This stay was good. Only downside was that the plug-in on wall side didn’t work. Everything else was clean and comfortable
Stayed 1 night in Jul 2022
Response from GM on Jul 4, 2022
Thank you for coming at Red Roof Inn Wheelersburg OH It has been a pleasure serving you and we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown in us. Thank you

6/10 Okay

Howard

Liked: Room comfort
Solo trip.
Good safe place to stay, close to places to eat.
Stayed 2 nights in Jun 2022
Response from GM on Jun 24, 2022
Thank you for your feedback and we appreciate your business!

6/10 Okay

Lynn, Des Moines

Liked: Staff & service
Disliked: Cleanliness
Clerk at check in great. Room didn’t have bath towels and she got us some. Room ok.
Stayed 1 night in Apr 2022
Response from GM on Apr 8, 2022
Thank you for your feedback and we appreciate your business and Sorry for your inconvenience with bath towels !

2/10 Terrible

Tiffany

Stayed 1 night in Mar 2022

8/10 Good

Dana W.

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice and clean facility. Hotel front desk staff processed my arrival and checkout easy.
Stayed 4 nights in Mar 2022
Response from GM on Mar 26, 2022
We appreciate your comments regarding your recent stay at the Red Roof Inn Wheelersburg, OH we enjoy hearing about the positive experiences guests have at our hotels, I will make sure to share your comments with the rest of our team. positive guest feedback, like your, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 Good

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, Comfortable Stay
Quick stay as we rolled in about 2:30am as part of a long trip. Friendly desk staff and comfortable room. Exterior doors to guest rooms.
2 Queen, 1st Floor
2 Queen, 1st Floor
Stayed 1 night in Mar 2022
Response from GM on Mar 23, 2022
Thank you for coming at Red Roof Inn Wheelersburg OH It has been a pleasure serving you and we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown in us. Thank you

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area
Stayed 1 night in Mar 2022
Response from GM on Mar 7, 2022
Thank you for choosing Red Roof Inn Porstmouth-Wheelersburg and feedback. We appreciate your time and will see you again when you in town !

4/10 Poor

Lee

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2022
Response from Gm on Mar 23, 2022
Thank you for coming at Red Roof Inn Wheelersburg OH, we appreciate your feedback.

6/10 Okay

Don

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing special. Parking lot and other businesses.
Stayed 3 nights in Dec 2021
Response from GM on Jan 4, 2022
Thank you for your feedback and we appreciate your business.

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Close to highway, room was clean and comfortable, staff was extremely nice but we did have to wait outside for awhile waiting for her to get back to the office. Not the best but far from the worst place we have stayed.
Stayed 1 night in Dec 2021
Response from GM on Dec 20, 2021
Thank you for your feedback and we appreciate your business

10/10 Excellent

Stephen

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at desk very professional
Stayed 1 night in Nov 2021
Response from GM on Nov 9, 2021
It has been a pleasure serving you and we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown in us. Thank you