Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Good staff and breakfast

Posted Nov 12, 2016
Noise in room next door--music, talking after midnight
Comment from Hotel Management
Nov 15, 2016 by catherine, Hotel Management
Thank you for writing. I am so sorry to learn that we did not meet your expectations. I apologize to you for the unsatisfactory experience with the guests in the next room. I do thank you for commenting on our good staff and breakfast. We hope there is any opportunity to allow us another chance to have you return. Once again, thank you for writing. We do hope for another opportunity!
5 out of 5
by A verified traveler

Very nice hotel.

Posted Nov 5, 2016
Location: Good location. Close drive to town
Breakfast not good. Eggs and sausage seemed to be left over from previous day.
Comment from Hotel Management
Nov 7, 2016 by Catherine, Hotel Management
Thank you for your comments. We appreciate you recognizing our good location and close drive to town. Please be assured that the items that you specifically address about breakfast have been noted and steps are in place to make changes for a better experience. We hope that you will consider staying with us again.
4 out of 5
by A verified traveler from US

Nice hotel clean and quiet

Posted Oct 18, 2016
The hotel was very clean and quiet, I would stay there again.
Comment from Hotel Management
Oct 21, 2016 by catherine, Hotel Management
We appreciate your positive feedback on your recent stay at the Fairfield Inn Portsmouth! Our staff works very hard to keep the Marriott's high standards for a clean, comfortable stay. Thank for commenting on our clean and quiet hotel. We do look forward to the next opportunity to have you as our guest. Thanks again for writing.
5 out of 5
by A verified traveler

Nice recently updated hotel.

Posted Sep 30, 2016
Good location, clean hotel, friendly staff, convenient.
Comment from Hotel Management
Oct 3, 2016 by catherine, Hotel Management
Thank you for taking time to write about the Fairfield Inn Portsmouth! Your comments describing our good location, clean hotel, convenient features are great amenities for others to know and most importantly recognizing our friendly staff. We appreciate you choosing our hotel and hope you will stay with us again. Thanks for your support.
4 out of 5
by A verified traveler

Quaint Town

Posted Sep 22, 2016
Pros: Location, staff friendliness, great breakfast
Cons: Renovations at underway now so there was some minor inconvenience
Location: Lots of amazing history, coastal views, great night life, local food and beer
Fairfield is nice- not wedge in downtown like other places Take the free shuttle to and from town Manny will take good care of you
Comment from Hotel Management
Sep 23, 2016 by Catherine, Hotel Management
Thank you for your complimentary review of the Fairfield Inn Portsmouth. We appreciate your recognition of our location and great breakfast. Most importantly, is the recognition of our staff, especially Manny. He is caring and always has our customers in mind. Thank you again for writing about your experience. We look forward to welcoming you to our hotel again.
3 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Thank you for staying with us and the high marks. We hope to have you as a guest again soon.
2 out of 5
by maria from buenos aires

no vale lo que te cobran

Posted Aug 30, 2016 on Hotels
el hotel estaba en obra y no nos avisaron , por lo que era muy ruidoso y lleno de polvo, incluso estaban cambiando las cerraduras de las habitaciones .En mi familia hay una persona alérgica por lo que la segunda noche tuvimos que irnos .En mi reserva dice 99 dólares la noche y al llegar la noche sale 256 dólares!!!
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Gracias por compartir sus comentarios sobre su reciente experiencia en nuestro hotel. Pido disculpas a usted por la experiencia insatisfactoria. Por favor, saber que estamos haciendo lo posible para evitar acontecimientos inesperados como hacemos mejoras físicas en el hotel. Reconocemos que no dirección nuestra incapacidad de propiedad notificar a nuestros clientes de la renovación. Estamos muy contentos de los cambios y espero que si en la zona otra vez que se compruebe con las actualizaciones de la propiedad. Si puedo ser de ayuda futura, no dude en ponerse en contacto conmigo.
5 out of 5
by Nicole from Boston

Posted Aug 28, 2016 on Hotels
I was in town on business. This hotel was very clean and in a great location, close to shopping, restaurants, and not far from the beach either. Also very affordable!
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Thank you for writing about your stay at the Fairfield Inn Portsmouth. We appreciate you recognizing clean hotel and noticing our convenient location to shopping, restaurants and nearby beaches. Thank you for your comments on our affordable rates. They are great for other guests to know. We appreciate you choosing our hotel and hope you will stay with us again.
4 out of 5
by A verified traveler from Ct

Lovely hotel

Posted Aug 24, 2016
The hotel is undergoing renovations., the room was wonderful and the staff is very welcoming. Excellent breakfast and relaxing.. close to town too..
Comment from Hotel Management
Aug 29, 2016 by Catherine, Hotel Management
We appreciate your positive feedback on your recent stay at the Fairfield Inn Portsmouth! Thank for commenting on our wonderful rooms and excellent breakfast. One of the best things about staying at our hotel is the customer service. Our staff is proud to receive consistent compliments on our Guest Surveys about their welcoming personalities. We do look forward to the next opportunity to have you as our guest.
3 out of 5
by A verified traveler

Posted Aug 24, 2016
I had a long stay there (13 days) because of a business engagement. This hotel is going through some heavy renovation work right now. Because of all the flux, there were a lot of challenges on the stay because of that (including the maids not knowing that you could have clothes dry cleaned by the hotel). I'll say that senior staff did a great job in helping round the corners during my stay. However the whole experience i not what I would expect from an above average hotel.
Comment from Hotel Management
Aug 29, 2016 by Catherine , Hotel Management
Thank you for sharing your comments about your recent experience at our hotel. We have tried what we could to avoid unexpected happenings as we made physical improvements at the hotel. We recognize that doesn't address our careless attention to the level of knowledge and service from all of our staff. We are very excited of the changes and do hope that if in the area again that you will check back with the final updates to the property.