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Reviews of SpringHill Suites by Marriott Hampton Portsmouth

2.5 out of 5
SpringHill Suites by Marriott Hampton Portsmouth
299 Exeter Road, Hampton, NH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 473 out of 628 reviews" "
Rating 8 - Good. 113 out of 628 reviews" "
Rating 6 - Okay. 26 out of 628 reviews" "
Rating 4 - Poor. 10 out of 628 reviews" "
Rating 2 - Terrible. 6 out of 628 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, and reasonably-priced. Arrived late in the evening, young man at front desk courteous, professional and helpful. Thank you.
Stayed 1 night in Apr 2024
Response from JP on Apr 15, 2024
Dear Adam,Thank you for sharing about your great stay. We hope to welcome you again soon.

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly, rooms were clean!
Stayed 1 night in Mar 2024
Response from JP on Apr 1, 2024
Dear Kelly,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 1 night in Mar 2024
Response from JP on Apr 1, 2024
Dear Barbara,Thank you for sharing about your exceptional. We hope to welcome you again soon.

10/10 Excellent

Kass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it’s always safe and quiet for when I need a weekend getaway
Stayed 2 nights in Mar 2024
Response from JP on Mar 25, 2024
Dear Cass,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

6/10 Okay

john

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
2nd stay this week. 1st stay no issues, this time room had a few flying bugs which proved very annoying. Pool was very crowded (weekend) but breakfast was as varied as you will find in this price range. Breakfast attendant was very good. Marriott asked for review of my stay earlier in the week which was very good. I complained about the bugs at checkout and didn’t receive an email asking for a review this time….Coincidence ????
Stayed 1 night in Mar 2024
Response from JP on Mar 5, 2024
Dear John,Thank you for sharing about your stay. There is no conspiracy or coincidence, Marriott reviews are sent randomly.

10/10 Excellent

Balford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot
Response from JP on Mar 4, 2024
Dear Balford,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

6/10 Okay

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room overlooked the interstate and traffic was loud through the night. Otherwise it was great.
Stayed 1 night in Feb 2024
Response from JP on Mar 4, 2024
Dear Scott,Thank you for taking time to share about your stay.

10/10 Excellent

M&M Construction

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place. The rooms are huges
Stayed 3 nights in Feb 2024
Response from JP on Feb 28, 2024
Dear M&M,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean property
Stayed 2 nights in Feb 2024
Response from JP on Feb 26, 2024
Dear Hunter,Thank you for sharing about your beautiful, clean stay. We hope to welcome you agains soon.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Quick easy check in with personable staff! Very clean modern room.
Stayed 1 night in Feb 2024
Response from JP on Feb 5, 2024
Dear Danielle,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Aleecia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable
Stayed 1 night in Jan 2024
Response from JP on Jan 30, 2024
Dear Aleecia,Thank you for sharing about your enjoyable stay. We hope to welcome you again soon.

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from JP on Jan 21, 2024
Dear Suzanne,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Marc

Stayed 2 nights in Jan 2024
Response from JP on Jan 15, 2024
Dear Marc,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

8/10 Good

Todd, Delta

Stayed 3 nights in Jan 2024
Response from JP on Feb 1, 2024
Dear Todd,Thank you for sharing about your great stay. We hope to welcome you again soon.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from JP on Jan 10, 2024
Dear Russell,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JP on Jan 9, 2024
Dear Steven,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from JP on Feb 1, 2024
Dear Nicole,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from JP on Jan 9, 2024
Dear Ann,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Julie on Jan 1, 2024
Dear Carlos,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Clean, comfortable, and friendly staff. We were just saying we'd definitely stay again!
Stayed 1 night in Dec 2023
Response from Julie on Jan 1, 2024
Dear Ann,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel !
We love staying here every time we visit Hampton ! Always a pleasant experience!
Stayed 2 nights in Dec 2023
Response from Julie on Jan 1, 2024
Dear Helena,Thank you for sharing about your awesome stay. We hope to welcome you again soon.

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Julie on Jan 1, 2024
Dear Monica,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay reasonably prices and staff was excellent
Stayed 2 nights in Dec 2023
Response from Julie on Jan 1, 2024
Dear Margaret,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

8/10 Good

Cathie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and the staff was so nice - I came back a couple hours later and the room was ready. Everything was perfect except the heat! I could not lower it, tried everything. Room immaculate.
Stayed 1 night in Dec 2023
Response from Julie on Dec 11, 2023
Dear Cathie,Thank you for sharing about your recent stay. I have shared your feedback regarding the heater with maintenance. We hope to welcome you again.

8/10 Good

Colleen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Julie on Dec 4, 2023
Dear Colleen,Thank you for sharing about your great stay. We hope to welcome you again soon.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with very spacious rooms Needed an easy off the highway location and this was perfect.
Stayed 1 night in Nov 2023
Response from Amanda on Nov 28, 2023
Hi Andrew, Glad you enjoyed your stay with us at SpringHill Suites, we hope to see you again soon.

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property has everything you would ever dream of. I was able to cook a ham dinner without needing to buy anything except for tinfoil. I don't think I will ever say anywhere else.
Stayed 1 night in Nov 2023
Response from Julie on Nov 27, 2023
Dear Daniel,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from AM on Nov 20, 2023
Hi Megan, glad you had a great experience!

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean.
Stayed 1 night in Nov 2023
Response from Julie on Nov 20, 2023
Dear Jason,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

8/10 Good

Martin

Stayed 3 nights in Nov 2023
Response from Julie on Nov 20, 2023
Dear Martin,Thank you for sharing about your great stay. We hope to welcome you again soon.

10/10 Excellent

Seanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Clean, quiet and great staff.
Stayed 1 night in Nov 2023
Response from Julie on Nov 20, 2023
Dear Seanna,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Extremely clean, and quiet! Great amenities, and breakfast. The room was beautiful, and well appointed.
Stayed 1 night in Nov 2023
Response from Julie on Nov 20, 2023
Dear Janet,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SpringHill Suites by Marriott Hampton
We were amazed at how clean and comfortable our assigned room was. Looking around the rest of the hotel & the elevator showed management cares about the cleanliness of the facility. I saw the housekeeper on the hallway as we were leaving and he was extremely pleasant. What a difference from other hotels I have stayed through the years where housekeeping staff do not even say Good Morning! I have 2 other stays planned at this facility and I am glad I made the reservations beforehand because there are not too many hotels as clean as this in the area. I actually took a video of the room to show my friends and family. I will definitely consider staying at the SpringHill Suites by Marriott Hampton in the future when visiting the area before choosing other hotels.
Stayed 1 night in Nov 2023
Response from Julie on Nov 13, 2023
Dear Anonymous,Thank you for taking the time to share about your exceptional stay. We look forward to your return!

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Charlene on Nov 4, 2023
Dear Michael,Thank you so much for staying with us! We appreciate you taking the time to leave us a review. We hope to welcome you again soon!

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Julie on Nov 2, 2023
Dear Maureen,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Olga

Stayed 1 night in Oct 2023
Response from Julie on Nov 20, 2023
Dear Olga,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Abigail

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My better half loved how some of the parking spots were wide, he usually has wide wheels on his truck so for him to be able to fit in a parking space is great!
Stayed 1 night in Oct 2023
Response from Julie on Oct 30, 2023
Dear Abigail,Thank you for sharing about your stay. We hope to welcome you again soon.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Julie on Oct 30, 2023
Dear Scott,Thank you for sharing about your stay. We hope to welcome you again soon.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not check in virtually. But other fhan that, trip was great.
Stayed 1 night in Oct 2023
Response from Julie on Oct 30, 2023
Dear Michelle,Thank you for sharing about your stay. We hope to welcome you again soon.

10/10 Excellent

Mary Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and comfortable. Property was clean. Staff very friendly.
Stayed 1 night in Oct 2023
Response from Julie on Oct 30, 2023
Dear Mary Beth,Thank you for sharing about your stay. We hope to welcome you again soon.

10/10 Excellent

Kostandina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean, the front desk service was amazing and the breakfast was fresh and delicious.
Stayed 1 night in Oct 2023
Response from Julie on Oct 23, 2023
Dear Kostandina,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Ting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was impressively clean. Staff were professional and friendly. The room layout was very comfortable. I really appreciate how comfortable the sofa/pullout bed was. The closet was perfect for a family. Highly recommended for families
Stayed 1 night in Oct 2023
Response from Julie on Oct 11, 2023
Dear Ting,Thank you for sharing about your excellent stay. We hope to welcome you again soon!

6/10 Okay

Susan

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Pink mold in bathroom, for a hotel 3 years old really? Not very impressed.
Stayed 2 nights in Oct 2023
Response from JP on Oct 10, 2023
Dear Susan,I have shared your feedback with housekeeping to ensure they are paying particular attention to detail in the shower. We are 5 years old, opened in 2018.Take care and be well.

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This a very clean, very confortable Hotel I Wish I would have found it before. Great service over all. If you are in this area its worth to even drive 25 - 30 min from your destination to have a good stay.
Stayed 7 nights in Sep 2023
Response from Julie on Oct 9, 2023
Dear Jose,Thank you for sharing about your clean and comfortable stay.We hope to welcome you again soon!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Julie on Oct 3, 2023
Dear Diane,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

8/10 Good

Aliesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Julie on Oct 4, 2023
Dear Aliesha,Thank you for sharing about your excellent stay. We hope to welcome you again soon.

10/10 Excellent

Kaela

Stayed 1 night in Sep 2023
Response from Julie on Sep 25, 2023
Dear Kaela,Thank you for sharing about your exceptional stay. We hope to welcome you again soon!

10/10 Excellent

Marcia

Stayed 1 night in Sep 2023
Response from Julie P. on Sep 19, 2023
Dear Marcia,Thank you for sharing about your excellent stay. We hope to welcome you again soon!

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Julie on Sep 18, 2023
Dear Tyler,Thank you for sharing about your exceptional stay. We hope to welcome you again soon.

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off the main highway and close to town for restaurant options.
Stayed 1 night in Sep 2023
Response from Julie on Sep 18, 2023
Dear Sue,Thank you for sharing about your excellent stay. We hope to welcome you again soon.