Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
71% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Room Key process needs fixing

Posted Nov 17, 2015
Pros: Easy to find, location in proximity to town (food, shopping, highways) was great.
Cons: Fix the programming of keys.
Location: Our trip was based on a hunting expedition, access to state forest grounds was perfect.
Overall the hotel was fine, the only issue we had over a 7 day stay is our programmed room key failed each day. This meant that upon our return at the end of the day we had to go to the front desk and have our key reprogrammed. It was assured that this was fixed each time, but the results were the same.
Comment from Hotel Management
Nov 30, 2015 by Randy, Hotel Management
We are glad you enjoyed your stay and I have addressed the situation about making room keys for length of stay so you will not have any more problems with that. Thanks again for your feed back
3 out of 5
Recommended
for Everyone
by A verified traveler from west virginia

Nice hotel close to events

Posted Oct 23, 2015
The hotel was nice, conveniently located near the race track. Need to have more towels in the room.
Comment from Hotel Management
Oct 29, 2015 by Randy ODell, Hotel Management
Thanks for leaving us the Super feed back. We are glad you found us to be your stop for your hotel of choice. We look forward to having you back
4 out of 5
Recommended
for Everyone
by A verified traveler

good!! But......

Posted Oct 17, 2015
It was good the hotel staff was awesome!! super nice the rooms were clean but they did charge me three times however they refunded it but it took a week to get back...Ask for Randy..super awesome guy!!
Comment from Hotel Management
Oct 29, 2015 by Randy, Hotel Management
Thanks for letting us know I was able to help you. I'm glad you enjoyed our hotel. I'm glad to help you with your concerns and work with these debit card issues all the time. I totally understand the frustration. Thanks again for the feed back
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Oct 6, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by Randy, Hotel Management
Thanks for the five stars
3 out of 5
Recommended
for Families
by Jason from Stow

Tough nights sleep

Posted Oct 6, 2015 on Hotels
It was tough sleeping with kids running up and down the hall, banging on their door, and being really loud. The parents seemed to care less about others around them.
Comment from Hotel Management
Jan 2, 2016 by Randy, Hotel Management
We are sorry your stay was not the best. We strive to provide a quiet nights sleep. We do try and keep the noise down and totally understand your issues. We try and call the rooms when we have noise complaints and take care of it at that point. Thanks again for the feed back
4 out of 5
Recommended
for Families
by A verified traveler from Central Ohio

Easy to get to and from the Painted Mural wall

Posted Sep 29, 2015
Pros: comfortable for family of 4
Location: Go to the Mural painted Flood Wall!!!
We went to Portsmouth to see the Murals on the flood wall. We only had a day and a half to stay and this hotel was very reasonable for what we needed. Would gladly stay here again. Good friendly staff. Good places to eat close by.
Comment from Hotel Management
Oct 29, 2015 by Randy ODell, Hotel Management
I was so happy to hear you enjoyed your stay with us. I am glad you found us to be everything you want in your stay. We look forward to having you back. Thanks again from all of us at the Super 8
5 out of 5
Recommended
for Families
by A verified traveler

great stay

Posted Sep 23, 2015 on Hotels
room was great....loved the beds. Only drawback was I wanted to pay partially with cash and that wasn't possible, I was told.
Comment from Hotel Management
Jan 2, 2016 by Randy, Hotel Management
Thanks for your feed back. I am instructed all desk clerks that we indeed can and will separate your payment if you like. Thanks for letting me know. We welcome you back and look forward to your return.
5 out of 5
Recommended
for Families
by Joann

Posted Aug 28, 2015 on Hotels
Comment from Hotel Management
Nov 28, 2015 by Randy, Hotel Management
thanks for making us your choice for your hotel needs
5 out of 5
Recommended
for Everyone
by A verified traveler from Saint Paris, OH

Good budget hotel

Posted Aug 23, 2015
Pros: The huge whirlpool tub in the deluxe room and the two large TV's.
Cons: I thought the furniture (couch and chair) were a little worn.
Location: The Ohio River is very close as is Shawnee State University.
We stayed in a deluxe room and it was really nice. It was very clean and seemed to be recently updated. The hotel staff was very nice as well. The only way I could tell it was a "budget" hotel is that the towels and bedding weren't as high of quality as you would get in a more expensive hotel. There are very few hotels in Portsmouth so we will stay here again when we visit my son who is at the University in Portsmouth.
Comment from Hotel Management
Sep 23, 2015 by Randy ODell, Hotel Management
We are glad you enjoyed your recent stay with us. We strive to make every guest stay a Super one. We have updated our pool and guest rooms so I am confident that your next stay with us will be everything you wanted in a hotel.
5 out of 5
Recommended
for Couples
by Jean from Athens, Texas

Roy Rogers Festival

Posted Aug 19, 2015 on Hotels
Nice hotel Clean. All amenities as described.
Comment from Hotel Management
Nov 28, 2015 by Randy, Hotel Management
Thanks for your comments. We appreciate the good feed back and look forward to having you back as our guest.